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MainStay Suites Port Arthur

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Traveller (8)
Room & Suite (15)
Dining (3)
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Overview
  • Excellent34%
  • Very good39%
  • Average15%
  • Poor9%
  • Terrible3%
Travellers talk about
“pleasant stay”(3 reviews)
“one night”(3 reviews)
“kitchenette”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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Traveller rating
11
12
5
3
1
Traveller type
Time of year
LanguageEnglish
11
12
5
3
1
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1 - 5 of 32 reviews
Reviewed 5 days ago

It saddens me to have to write a negative review but I would never with our experience here on anyone else. We recently shot a commercial in Port Arthur and I brought down a crew of 15. I reserved 15 rooms at the Mainstays Suites...More

Thank Traci T
Reviewed 13 February 2018 via mobile

Accommodating staff, comfortable/clean rooms, and fresh coffee. Can’t complaint what-so-ever! Don’t hesitate to book a room if you need a quiet please to stay and are in the area. Rates are fair and reasonable.

Thank John K
Reviewed 16 August 2017

The hotel pool was closed for cleaning the next day it was the chemicals turned my hair green and my silver jewellery black, when speaking to the staff member she told me it was my hair dye no apologies even when my eyes swelled up....More

Thank A1place
Reviewed 22 June 2017 via mobile

Wonderful staff beautiful room and clean awesome bathroom with all the safety features very good breakfast very good Wi-Fi excellent all-around plenty things to do nearby would definitely use this place again

Thank Zdarow
Reviewed 11 June 2017 via mobile

First impressions...the lobby was beautiful and staff was exceptionally accommodating. The property was well maintained. Our room had a few cosmetic issues such as fraying carpet and outdated furniture, but the rooms were spacious and clean.More

Thank Diana R
Response from Darshan458, Guest Relations Manager at MainStay Suites Port ArthurResponded 16 June 2017

Dear Diana, Thank You for sharing your feedback with us. Coming soon you will have a newly designed lobby and guest room with new carpet and updated furniture. Until then our staff will continue accommodating and keeping the hotel clean and comfortable for future guest....More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8)
Room & Suite (15)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
J4485YQjosec
12 March 2017|
Answer
Response from Darshan P |
Jose, The kitchen is equipped with supplies and you don't need to buy anything. Mainstay Suites
0
Votes
Hannahsweek
13 November 2016|
AnswerShow all 2 answers
Response from RoseMarie0168 | Reviewed this property |
I was there on Dec. 27-30, 2016 and the furniture was comfortable, decent, but did not look new or modern...hope this helps!
1
Vote
Rhonda J
26 March 2015|
Answer
Response from RoseMarie0168 | Reviewed this property |
I think you put your letter in the wrong box!
0
Votes
Room Tips
"Go to a different hotel."
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"If you are looking for a short stay, this hotel may work"
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"Great Handicap Rooms"
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"The corner suites are larger to me, and has 2 A/C units"
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