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Two really bad things happened during our stay. A little boy was run over by a golf cart. I'm not sure how this turned out. The other thing was the hotel room we were put in was right next to a room that had at...More
2 Thank Christie Q
Response from Dawna F, Manager at Tropic Island ResortResponded 18 August 2017
Unfortunately, it was a guest who was not being responsible and we felt horrible that this happened on our property. We are following up on him. This is absolutely not normal.
As far as dogs barking, we have our guests sign a pet agreement that...More
We stayed in a 2 bedroom condo, they are small but cute! The rooms are a tad bit out dated, didn't bother me other than only one bedroom has the side unit for air conditioner, so you have to sleep with all doors open. Pool...More
Response from Dawna F, Manager at Tropic Island ResortResponded 6 July 2017
Thank you! We know the rooms are a little dated! Hopefully in this off season we will be making a lot more upgrades :) Hope you can stay with us again soon!
TWO BEDROOM SUITE: Pictures online were NOT what our room looked like. Was not hardwood floor it was old carpet and tile. And a lot smaller than we expected. However it was somewhat clean and housekeeping stopped by daily which was nice. BATHROOM: online pictures...More
Thank A TripAdvisor Member
Response from Dawna F, Front Office Manager at Tropic Island ResortResponded 31 May 2017
Thanks for your feedback! The pictures online with all the hardwood is 1 room on the the property. Unfortunately all of our rooms don't look like that. We are slowly but surely working on modernizing the buildings! We've only been here for 1 year :)...More
We stayed here for the first time, and loved it. The room was nice and clean. The price was reasonable at $82 a night. We will definitely stay here again. You can tell that its an older hotel, however they are upgrading the rooms.
Thank Shanna B
Response from Dawna F, Front Office Manager at Tropic Island ResortResponded 19 May 2017
Thank you! We are slowly trying to make some upgrades around here. We hope you guys consider us for your next stay in Port A!
-Tropic Island Team
Towels were stained, and the mini refrigerator had corrosion and dirt around the door seal. The shower space and the tub were small andmade it uncomfortable to use the to dress and undress prior/after showering. The curtains needed to be cleaned and there was a...More
1 Thank ccnfig
Response from Dawna F, Manager at Tropic Island ResortResponded 12 May 2017
Our apologies, Sir. We wish you would have let us know the towels weren't to your liking! We would have gladly switched them out. And unfortunately with the salty air, because we live by the ocean, things get a little rusty around here. But still...More