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Courtyard Dallas Plano Parkway at Preston Road

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#9 of 44 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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185 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Charleston
Reviewed 4 days ago NEWvia mobile

Stayed in two rooms across from each other. The rooms were nicely kept & everyone was very nice. Internet is available for free but, you have to pay for upgrading your internet to broadband if you want to stream movies on your own device. Unfortunately the weather wasn't conducive to swimming but it looked like it would be fun. The...

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Helpful?
Thank dfswank
New York City, New York
Reviewed 1 week ago

Recently I visited the Courtyard Marriott in Plano. After a very early flight I was extremely tired. I knew that check is was at 3pm and usually I would plan my trip to arrive near check in time but unfortunately things didn't work out as I wished. I arrived to the hotel a little after 11am to drop off my...

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Thank ladydonnaturner
New Jersey
Reviewed 13 February 2017

If you've stayed at Courtyards before, this property will look quite familiar. Nothing really special about it, but nothing bad either. The staff was very friendly and accommodating, which I greatly appreciated.

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Helpful?
Thank Il0vebaseball
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback, Il0vebaseball. I am thrilled you found our team friendly and accommodating. Unfortunately, we did WOW you during your stay. We hope you will come stay with us again so we can make your time with us memorable!

Frankenmuth, Michigan
Reviewed 9 February 2017 via mobile

I had a medical emergency while on business in Plano. Upon being released fro Baylor Heart Hospital I needed a place to stay. The Courtyard was recommended and from my first phone call to the hotel I knew I had made the right choice. Eric at the front desk had a shuttle pick me up at the hospital and the...

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Helpful?
Thank MSM19
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

We are sorry to hear of your medical emergency, but we hope you are recuperating well. The Courtyard Crew and I are overjoyed that we were able to take care of you while you recovered at our hotel. The Housekeeping department will love your compliments about their clean, fresh rooms. As a whole, our Courtyard Crew tries to make an...

Reviewed 3 February 2017

Joel was a GREAT host at the front desk. Was overtly helpful and considerate and helped make it an enjoyable stay for our group. Great bar and good ambiance in the lobby area - I had a whiskey on the rocks and it was a solid pour, to say the least.

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Helpful?
Thank Bryce K
Indianapolis, Indiana
Reviewed 3 February 2017

I recently stayed at this hotel on a business trip. I found the employees to be exceptionally kind and helpful. Joel in particular was an excellent ambassador for the hotel. He not only was very helpful during check in but also went above and beyond helping us organize our travel needs. Truly an asset to the hotel. The shuttle that...

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Thank Jennifer317
Reviewed 13 January 2017 via mobile

Bring a classically trained Chef and matter Saucier' and working on the industry for over 25 years I've been able to develop a skill set that allows me to be able to tell the difference between good service, bad service, and excellent service. The Courtyard Marriott here in Plano has a staff that is a level above most. Joel has...

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Thank KIS C
San Francisco, California
Reviewed 28 December 2016 via mobile

We popped down to Dallas for a few days with my family at Christmas and needed our own space not far from where my sister lives is in Plano. BINGO. Courtyard in Plano off Parkway at Preston Road was perfect. Quiet, (maybe due to the holidays?) clean, modern, centrally located, and staffed by a friendly folks in housekeeping and at...

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Thank ImLivingMyDream
Port Washington NY
Reviewed 21 December 2016

Got to this hotel a little before 8PM. Person at the front desk directed me to the cafe in the lobby. They made me really good quesadilla which I took to the room. Free wifi throughout hotel. Rooms clean with comfortable beds and standard bathrooms. Breakfast in same lobby cafe the next day was great and there were plenty of...

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Thank Bleifeld
Tulsa, Oklahoma
Reviewed 20 December 2016 via mobile

We stayed in this lovely hotel the night before surgery at Baylor Heart in Plano. The room was beautiful, Joel is exceptional at his job, everything was clean and we enjoyed our very short stay. Highly recommend. Very quiet, beautiful, and great price.

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Helpful?
Thank deborahbright

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Region: United States > Texas > Plano
Price Range: €75 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travellers.
3 questions
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Plano, Texas
4 months ago
Plano, Texas
4 months ago

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Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice and clean rooms”
 of 5 bubbles berneoj99, 29 Nov 2016 | Read review
“Try to be on the second floor to avoid hearing the cars park”
 of 5 bubbles 996kazemg, 12 Nov 2016 | Read review
“ask for the side away from the parkway, for quieter rooms.”
 of 5 bubbles Grumpy_old_guy_ATL, 29 Sep 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
 of 5 bubbles , 25 Sep 2016 | Read review
“Court Yard View is preferred!”
 of 5 bubbles jameshS3133GG, 19 Aug 2016 | Read review
5 of 5