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Staybridge Suites Plano - Richardson Area

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Traveller (39)
Room & Suite (24)
Dining (2)
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Overview
  • Excellent73%
  • Very good17%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“central market”(30 reviews)
“front desk”(47 reviews)
“indoor pool”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (324)
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All reviewscentral marketfront deskindoor poolbasketball courtfree dinnerhot tubthree nightsbreakfast buffetcoffee makerexercise roomstaff was very friendlykimdishwasherkitchenettesofahighway
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1 - 5 of 315 reviews
Reviewed 30 December 2017 via mobile

We stayed here for two nights. Everything was really good except for a couple things. First the good. Free everything. Can’t beat that. Good food. Nice employees. Check in was fast and “right”. Now, the 2 problems I encountered. First, we put on our swim...More

Thank Mur018
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 2 January 2018

Thank you for your recent review. We want to apologize for the issues that you faced recently at our Hotel. Our GM has been notified immediately and will communicate these issues to our Housekeeping staff and the rest of the management team. Issues like these...More

Hotel's Favourite
Reviewed 7 December 2017

We stayed here for two nights. The front desk customer service was excellent. The room we reserved had a broken pull out sofa bed. When we reported the problem, the hotel offered a rollout bed but we declined since it takes up space. They then...More

Thank KDuong
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 11 December 2017

Thank you for your recent stay with us and your review. We are glad that our Front Desk staff was able to accommodate your family to another room with the right pullout sofa and beds as per your request. We appreciate your business and look...More

Reviewed 22 December 2017

I am a huge fan of IHG properties & this hotel is by far one of my favorites. The rooms are big just as you would expect them to be. The thing that makes this property stick out from the others is the fact that...More

Thank Jason M
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 26 December 2017

Thank you for the great review! We are pleased to hear that you enjoyed your stay with us and you were able to take advantage of the complimentary social hour dinner that we provide. We appreciate your business and look forward to welcoming you back...More

Reviewed 15 October 2017

I spent 4 days here just to get away and the hotel had everything I needed and then some at a reasonable price. . Everything was clean and modern enough-nice studio suite set up. I used the pool, hot tub, and exercise room; they also...More

Thank myra c
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 17 October 2017

Thank you for the detailed review. We are glad that you were able to enjoy our complimentary amenities such as the indoor pool, hot tub and the fitness center. Overall, we are happy to hear that you had a comfortable stay at our Hotel and...More

Reviewed 18 September 2017 via mobile

It is a nice place to stay, clean and comfortable, however, there is not much places to have a decent meal apart from lots of burgers places, I had to take my car and drive slowly around the hotel and go further to find some...More

Thank Kurt W
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson AreaResponded 19 September 2017

Thank you for your review and we are glad to hear that you had a comfortable stay at our Hotel. Please note in the future that our Hotel does serve a complimentary breakfast daily and has a social hour with free beer, wine, and dinner...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Free Parking
Breakfast Available
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$100 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$100 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Plano
#8 Business Hotel in Plano
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
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Traveller (39)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Latanya B
31 January 2018|
AnswerShow all 3 answers
Response from Jason M | Reviewed this property |
I agree with both of them. I would also become a member of IHG® Rewards because you will get a LOT of points for staying there for one month. There’s points can then be used for free nights.
0
Votes
PatrickErvin
7 January 2018|
AnswerShow all 2 answers
Response from Kurt W | Reviewed this property |
Probably. New hotel and furniture.
0
Votes
Room Tips
"Premier Priority Club Member, top floors away from elevator"
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"Third floor had no noise problems in this four floor location"
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"The two bedroom unit has one room with two full-size beds, one room with a king size bed, and a living room..."
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"any side of the hotel is ok for peace and quiet. and any floor is ok"
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