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Holiday Inn Express Dallas North Tollway (N Plano)

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Holiday Inn Express Dallas North Tollway (N Plano)
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119 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Dallas North Tollway (N Plano)
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Showing 116: English reviews
Reviewed 15 August 2016

Looked like any HDIE on outside, location was good, check in was ok. When I was walking to elevator it smelled like seafood left in trash overnight. Overall just dirty. When I arrived at my floor the was a housekeeper cleaning rooms. There was scrapes of paper all over the floor like straw covers and other stuff and figured she...

Thank Polly L
IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Polly L, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Duncan, Oklahoma
Reviewed 8 August 2016

The staff here was so awesome and helpful. The location was great for us,We needed to be close to the hospital. Our room had a ceiling leak 2 out of the 3 nights we stayed, (see pictures below) I think it was a basketball tournament, because it was a lot of kids and they were very loud and was running...

Thank mikaylarosado0
IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear mikaylarosado0, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you found our location and staff service great. On the other hand, I am sorry if your stay was negatively affected by the noise issues you have encountered from other guests. Your review is...

Reviewed 25 July 2016

Hotel was clean and front desk was helpful, was near everything. Pool was great, loved the breakfast in the am. Rooms were cleaned great, and fast. The manager was great also, they gave good recommendations on places to visit and eat

Thank aarons123456
Reviewed 16 July 2016

I had to travel to Dallas, unfortunately for a funeral, and the closest hotel to the location was this Holiday Inn Express in Plano. My flight to Dallas was delayed by some 3 hours, but even though I finally arrived at the hotel well past 2200 hrs, the night manager Amberley was cordial, efficient and quick....great after the long delay....

Thank Stephen S
Spring, Texas
Reviewed 29 June 2016

Had to go to Plano for a family emergency. Got a little better hospital rate. That was appreciated. Stayed here 2 nights. Did not request a handicapped room but I guess it was all that was left. I am handicapped but usually don't request it. The room was clean and spacious. The room offered a small fridge, a safe, and...

Thank robert k
Glen Rose, Texas
Reviewed 14 June 2016 via mobile

Our only complaint is the beds. They were not the lush mattress with sturdy frame we have come to expect on our visit to several HIEs across the US. Everything else was on par. They even had ham along with bacon for breakfast which was a pleasant plus!

Thank Keith S
Pearland, United States
Reviewed 31 May 2016

Stayed 2 nights in 2 rooms for a basketball tournament. Rooms are adequate, pillows comfortable, nothing fancy or posh. Bathroom amenities sparse (tiny shampoo, soap, etc...). Room service didn't clean 1 of the rooms on one day. Breakfast was awful - imagine pouring about 1/3" of egg-substance into a pan, baking it and then chopping it into little bits so...

Thank Pho-sho_TX
IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Pho-sho_TX, Thank you for taking the time to review our property. I am pleased to note that you liked the room features and comfortable pillows. Guest comfort and satisfaction are of the utmost concern to us and our hotels are committed to making every possible effort to provide a n excellent accommodation. It is regrettable to hear that you...

Cave Springs, Ar
Reviewed 15 May 2016 via mobile

Stayed 2 nights recently. First night got in after a long day on the road to discover no shampoo or conditioner in room, which caused an unnecessary trip to the front desk. Second day after being out got back to find most of the furniture moved as if they vacuumed but didn't move anything back afterwards. Breakfast was a disappointment....

Thank Dan D
IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Dan D, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the less than satisfactory breakfast experience you had and for falling short of your expectations regarding our bathroom amenities and housekeeping staff. Reviews like yours are very valuable as they enable us to target areas we...

Grand Prairie, Texas
Reviewed 21 April 2016

Hotel was clean, quiet and room was spacious and bed was comfortable. We slept well. Good black out curtain. Hotel seemed fairly new. Breakfast was what you would expect from Holiday Inn Express. Hotel was convenient between downtown Plano and Nebraska Furniture Mart. Both worth visiting.

Thank moderncamper
Minneapolis, Minnesota
Reviewed 16 April 2016 via mobile

I was very disappointed with the quality of the place. The door locks hardly work with the cards and the AC sounded like a generator. There is also a general bad smell in the hotel may be from the AC. However the breakfast is good and the employees and internet are great.

Thank RiuChainFan
IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear RiuChainFan, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our breakfast selection to be good and our staff to be great. However, we would like to apologize for the inconvenience caused our air-conditioning system and for the issues you had with our key cards...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a renowned group of individuals that prides themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenity and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. ... more   less 

Additional Information about Holiday Inn Express Dallas North Tollway (N Plano)

Address: 3101 Dallas Pkwy, Plano, TX 75093-4714
Region: United States > Texas > Plano
Price Range: €93 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dallas North Tollway (N Plano) 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in room 129 on first floor a really good room with cold air and good beds.”
GlennG547, 20 Aug 2016 | Read review
“Pick another hotel - all rooms close to highway & noise.”
Pho-sho_TX, 31 May 2016 | Read review
“Try to get a room furthest from the Highway”
657glennp, 21 Feb 2016 | Read review
“Rooms on the "back side" are more likely to be quieter. There is free parking close to the entrance.”
GerryL650, 27 Jan 2016 | Read review
“stay on the third floor away from the freeway”
hardette, 26 May 2015 | Read review
5 of 5