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The front desk manager of this Holiday Inn Express cancelled my reservation less than 24 hours before check in time. He they were overbooked. He offered no explanation of why my reservation was the one singled out to be cancelled. He offered to book me...More
Thank Plano T
Response from HIEDallasWest, General Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded 19 July 2017
I would like to apologize for the issue with your hotel reservation. With guest saying over that have emergencies in the family(Death) we try not to kick them out of the hotel and allow them to stay over. I know that Our Front...More
This Holiday Inn seemed different from the others that I have stayed in. The decor is very pleasant just unusual to my taste. The staff was extremely helpful and efficient with a friendly smile. My room was on the third floor and extremely quiet ....More
Was in Plano for medical treatment and stayed at this hotel for a full week. The hotel is clean and, although dated, appears to be kept up. Most of the staff was professional and friendly. Housekeeping neglected a few things that should have been taken...More
The Hotel was clean and pleasant, but the rooms were very small and did not have an extra chair or couch to relax on. The breakfast was as always good and plentiful. This is a good hotel for an overnight stay, but would not recommend...More
Nothing special about this hotel, but it is centrally located. You get what you pay for, and that is all I expected. Probably better hotels in the area, but this one was very centrally located. A bit of noise from the highway, but not much...More
1 Thank TravelOften1968
Response from IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded 9 February 2017
Thanks for staying at our hotel for your business needs and bringing your concern to our attention. Although I am particularly pleased about your commendation of our convenient location, I'm sorry about the noise disturbance that negatively affected your stay. Please know that...More
US$94 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from 3101_HIEPlano | Property representative |
It depends on what day and where you are looking but if it does not say "Whirlpool" in the room description it will not have a whirlpool in the room and will just have a standard tub/shower combination.