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I loved my brief stay at this property. The customer service was outstanding and my room was great. I was able to unwind and relax. This is a great location within 15-20 minutes of downtown Dallas. I would stay here again.
The NYLO is a pleasant hotel, with friendly and helpful staff, a good restaurant and a great breakfast (we had the a la cart). The rooms are clean and uniquely furnished in a modern style and are clean and spacious Free water, WiFi and coffee...More
My husband had surgery in Texas. This place was chosen due to the location from the facility. Upon check in, the room had a musty, choking, water damage feel to it. I was told to place a dehumidifier in the room. I thought this would...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Dallas North Tollway (N Plano)Responded 24 September 2018
Thanks for staying and for taking the time to share your experience with us.
First of all, I understand that you were not satisfied with the cleanliness and condition of our rooms. Our room should be comfortable and I'm sorry that this time,...More
I was here for a medical appointment.Stayed two days.
PROS: The location was perfect. Staff were kind. Temperature control and hot water were excellent Bedding was clean and comfy Good sized TV with a decent array of channels.
CONS: The one elevator is small and...More
Stayed at this property while traveling in Texas on business. I have stayed in many hotels, and many of those were Holiday Inn Express hotels.
The Staff at this location was very professional and helpful. The property was very clean and comfortable. I will definitely...More
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a …Morerenowned group of individuals that prides themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenity and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from 3101_HIEPlano | Property representative |
It depends on what day and where you are looking but if it does not say "Whirlpool" in the room description it will not have a whirlpool in the room and will just have a standard tub/shower combination.