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Comfort Suites Plano

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Traveller (6)
Room & Suite (13)
Dining (5)
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Overview
  • Excellent48%
  • Very good40%
  • Average5%
  • Poor4%
  • Terrible3%
14 Dec 2017
“Big suite, surprisingly quiet”
4 Oct 2017
“Very Convenient and Comfortable ”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)
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Reviewed 28 September 2015 via mobile

I was very pleased with my stay at the Comfort Suites in Plano, Texas. The hotel is very clean, updated, well maintained, and comfortable. The staff is extremely friendly and helpful. I received a great rate for a quality stay in some of the cleanest...More

1  Thank Cabbersham
Response from Vic P, General Manager at Comfort Suites PlanoResponded 2 October 2015

Thank you for taking the time to share your input regarding your recent stay at our hotel. I have shred your positive comments with our staff and they join me in thanking you for such kind words. We take pride in providing our guest excellent...More

Reviewed 14 September 2015 via mobile

We stayed here for vacation. Our room was very nice and the staff was very nice. The manger was great, I had a issue with something so I left a message for him to contact me about it, and he got right back with me....More

1  Thank Tiffany D
Response from Vic P, Manager at Comfort Suites PlanoResponded 15 September 2015

Tiffany, Thank you for your kind words. We appreciate your business come back and see us when you are back in the area. Thank you, Vic 469-429-0700

Reviewed 26 August 2015

The hotel itself is physically appealing and clean. Most of the staff is friendly and the location is convenient. However, the issues came when I had to check out a day earlier than originally booked. At checkout, I was provided a receipt charging me only...More

Thank Javier R
Response from Jordan P, Front Office Manager at Comfort Suites PlanoResponded 27 August 2015

Good evening Javier In response to your review, we did not post any additional charges on your account. If I remember correctly you tecnically did stay 4 nights considering the fact you checked out after 4 o'clock, in which is 4 hours after our designated...More

Reviewed 25 July 2015

Won’t be staying here again. This Comfort Suites did not live up to what I’ve come to expect from Comfort Suites, having stayed in multiple ones in multiple states, this one is a the bottom. Typically love the space in both the King Suite and...More

1  Thank BCNU_in_ARK
Response from Jordan P, Manager at Comfort Suites PlanoResponded 27 July 2015

On behalf of the Comfort Suites, I do apologize that our room size did not exceed your expectations. This is an issue that we have not had many complaints about but regardless I am sad to hear it was not up to your standards. We...More

Reviewed 20 July 2015

The room was nice and bed comfortable (loved all of the pillows). Breakfast was okay. I would like to suggest a mat be placed in front of the elevator. I fell when I stepped off of the elevator on Saturday afternoon due to wet floors...More

Thank Rubylb
Response from Jordan P, Manager at Comfort Suites PlanoResponded 23 July 2015

Thank you Ruby for the excellent review! I do apologize about the wet floor and I will make sure all staff members are staying aware of the conditions throughout the day. We hope to see you again soon!

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$92 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Plano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$92 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Plano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6)
Room & Suite (13)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Away from front desk."
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"Choose rooms away from the main Jupiter Road. Make sure you say hello to Jordan! Wealth of information from..."
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"I took room 318, very good, far from Elevator and ICE machine so not noisy."
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"Check for bugs"
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