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Comfort Suites Plano

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Traveller (6)
Room & Suite (13)
Dining (5)
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Overview
  • Excellent46%
  • Very good39%
  • Average6%
  • Poor4%
  • Terrible5%
14 Dec 2017
“Big suite, surprisingly quiet”
4 Oct 2017
“Very Convenient and Comfortable ”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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1 - 5 of 88 reviews
Reviewed 2 weeks ago via mobile

This hotel gives new meaning to the word deplorable. Practically everything is broken and run down, no AC, no wiFi, the staff take pleasure at being rude.management is conveniently never available and relay messages through staff. Do not use their conference services they are non...More

Thank GerardNewYork
Response from Vic P, General Manager at Comfort Suites PlanoResponded 1 week ago

Dear Gerard, I hate to disagree with your feedback, but I would like to make sure that you are leaving this review at the proper place. There is a lot of negativity and nastiness thrown out here and as our higher than average guest satisfaction...More

Reviewed 16 May 2018

I expected a really clean and updated stay since it was Comfort Suites. However, we were all in agreement that it was at the lower scale of other Comfort Suites we have stayed at. The bathroom and the bathroom trip made us all say, "oh"....More

Thank GlendaMcM_2013
Response from Vic P, General Manager at Comfort Suites PlanoResponded 16 May 2018

Dear GlendaMcM_2013, Thank you so very much for taking the time to let us know about your time with is. Whether the experience was positive or negative we are happy to know about it so that we can adjust what needs to be adjusted so...More

Reviewed 23 April 2018

Our family was transferred to this hotel after being lied to by another Comfort Suites that they had a working pool. After staying one night at a sister hotel in Gainsville we were sent a hour away to stay at one in Plano. The hotel...More

Thank rogersangel
Response from Vic P, General Manager at Comfort Suites PlanoResponded 24 April 2018

I am sorry that we are not able to come to a mutually acceptable apology. As we spoke of last month when you first brought this to our attention, your reservation was created and paid through a third party which unfortunately means that we are...More

Reviewed 14 December 2017

Had to book this short notice and the price was very good considering. The hotel was very busy as there was a youth soccer tournament in town but the room was surprisingly quiet. Breakfast comes with the room, however with all the families and kids,...More

Thank Awgie G
Response from Vic P, General Manager at Comfort Suites PlanoResponded 15 December 2017

Thank you for taking the time to leave a few words about your stay with us at the Comfort Suites in East Plano. I am thrilled to know you enjoyed your time as it is our goal to provide every guest with a clean, comfortable...More

Reviewed 6 December 2017 via mobile

Very comfortable lodging; good breakfast, friendly staff, clean room, everything operational. Suite had two queens plus a full size pull-out sofa. Traveling with two teenagers. Overall positive experience.More

Thank Janis W
Response from Vic P, General Manager at Comfort Suites PlanoResponded 8 December 2017

Dear Janis, Thank you so much for taking the time to leave a few words about your stay. I am thrilled to know that your time with us was enjoyable and we hope that the college visit went well! Thank you once again and we...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$95 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Plano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Plano
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6)
Room & Suite (13)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Away from front desk."
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"Choose rooms away from the main Jupiter Road. Make sure you say hello to Jordan! Wealth of information from..."
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"I took room 318, very good, far from Elevator and ICE machine so not noisy."
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"Check for bugs"
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