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Comfort Suites Plano

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Comfort Suites Plano
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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Jackson, Mississippi
Level Contributor
448 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 1 week ago

Nice hotel in a decent location. Clean rooms and public spaces. Very comfortable bed and nice, bright decor. Plenty of parking available. My only issue was the customer service staff; friendly, but a little odd.

Helpful?
1 Thank David S
Vic P, General Manager at Comfort Suites Plano, responded to this review

It is a pleasure to see you enjoyed your time with us! We strive to provide our guests with a clean and comfortable stay and so we are always happy to know when that has been achieved. Thank you and we hope to see you again soon! More 

Bangalore, Karnataka, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2016 via mobile

Just checked in they let us check in a couple hours early. Was easy to find just off of the freeway. Close and free parking. Lobby was attractive and clean, check in was smooth. Staff polite. Our room was good sized and clean and attractive. It has microwave and fridge, 2 queen beds and a sofa sleeper. They said breakfast... More 

Helpful?
Thank Safiyakhan
Vic P, General Manager at Comfort Suites Plano, responded to this review

I am pleased to see you enjoyed our facilities! It is always a pleasure knowing when our guests are satisfied. I do want to take this time to apologize for any confusion over prices though. Often times the cheaper rates are gained by choosing special promotions. A common example would be getting a discount for a five day stay. If... More 

Kansas City, Missouri
Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 September 2016 via mobile

Have stayed at many Comfort Suites. This one is pretty similar. Always clean, consistent and comfortable. Good pillows! The gentleman at the front desk was very friendly and accommodated me immediately. Looks like it's going to be another nice stay.

Helpful?
Thank buddy s
Vic P, General Manager at Comfort Suites Plano, responded to this review

Thank you for taking the time to let us know about your stay. I am more than pleased to know that you enjoyed your time with us and our staff will be just as pleased when I show them this glowing review. Thank you once more and we hope to see you again soon! More 

Livingston, Texas, United States
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 June 2016 via mobile

I've got to say... I'm a Choice Rewards Platinum member. But due to recent stays at various Comfort Inns and Suites, I'm quite disappointed in their decline. The motel was ok, but the breakfast was a vain attempt at a half-effort. This was not one of the nicer motels I've stayed at. It is in serious need of updates. The... More 

Helpful?
2 Thank Rooster C
Vic P, General Manager at Comfort Suites Plano, responded to this review

I'm sorry to hear that your stay was not all that it could be. The staff at our hotel takes a lot of pride in the services we offer and want each guest to feel welcome and comfortable. I will be looking into the issues you presented to guarantee they will not be there in the future. More 

Cartersville, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2016

Loved staying at this hotel, rooms where large and clean, staff was top notch. My only complaint is that there are not many eating establishments in walking distance from the hotel. You will definitely need to have a car or cab to eat

Helpful?
1 Thank jdhaupt57
Vic P, General Manager at Comfort Suites Plano, responded to this review

Such a great way to start the day by reading such warm words! We are pleased you enjoyed your time with us. Our staff puts a lot of hard work into our property and it is always satisfying to see that it pays off in the form of guest satisfaction. Next time you are in town we hope to see... More 

Canton, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 March 2016

Very helpful staff. clean rooms and comfortable. will be staying there again soon and often if we can reach a better rate agreement. The room is worth the stay but I'm cheap and visit every two weeks to see my 4 year old granddaughter.

Helpful?
1 Thank charlesgranter
Vic P, General Manager at Comfort Suites Plano, responded to this review

I'm glad to hear you enjoyed your time with us and that our staff was able to help you. Prices do fluctuate depending on availability and whether or not events are in town, but give us a call and we are always willing to see how we can help you. More 

Denton, Texas
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 January 2016 via mobile

Stayed here the night before a hockey tournament to be close to the rink. The hotel was clean and the beds comfortable. The breakfast had plenty of choices of hot and cold food. We took advantage of the indoor pool and hot tub, which felt great!

Helpful?
1 Thank GoHeeterGo
Vic P, General Manager at Comfort Suites Plano, responded to this review

Thank you for your positive words! I'm happy you enjoyed your time with us and we can't wait for you to visit us again. More 

Phoenix, AZ (USA)
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 December 2015

Very nice room but we had noisy, yelling, fighting neighbors two nights in a row... despite multiple calls & in-person complaints to the front desk. My points were not credited for this stay so now I get to deal with them further.

Helpful?
1 Thank gilli-girl
Vic P, Manager at Comfort Suites Plano, responded to this review

We are sorry another guest made it difficult for you. We have gone in and credited you points to your account for the hassle they caused you. We hope you will stay with us again next time you are in town so that you can experience just how comfortable your stay with us can be. More 

Plano, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2015

Everything is great about this hotel. The lobby is beautiful and clean. The room was clean and presented nicely. The bathroom was clean and room service was very great. Wifi worked fast and furniture was new. The hotel is very modern and maintained well. I would stay here again!

Helpful?
1 Thank Nilav R
Vic P, Manager at Comfort Suites Plano, responded to this review

Thank you for that glowing review. It is great to hear when someone enjoys their stay with us. In fact, we hope to see you again soon so that you can experience the room and lobby changes we are finishing up to make everything even more modern. More 

A TripAdvisor Member
Reviewed 18 December 2015 via mobile

Very clean room with New furniture. WIFi worked fast and was free. Very friendly and helpful staff. We had trouble with our toilet and it was fixed right away. Great hotel overall. Close parking. Good breakfast. No complaints. We Will stay here many more times.

Helpful?
1 Thank A TripAdvisor Member
Vic P, Manager at Comfort Suites Plano, responded to this review

I am so glad we were able to provide you with an experience we can be proud of. I can't wait for you to visit again! More 

31 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The beautifully decorated Comfort Suites hotel, just off the President George Bush Turnpike, is centrally located in Plano, Texas. Our spacious, clean and decorated rooms feature microwaves, refrigerators, sofa sleepers, coffee makers, and more. ... more   less 

Additional Information about Comfort Suites Plano

Address: 2301 E President George Bush Hwy, Plano, TX 75074
Region: United States > Texas > Plano
Price Range: €79 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Plano 2.5*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#8 Family Hotel in Plano
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Questions & Answers

Questions? Get answers from Comfort Suites Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from front desk.”
 of 5 bubbles DavidS713, 24 Nov 2016 | Read review
“Choose rooms away from the main Jupiter Road. Make sure you say hello to Jordan! Wealth of information from him about the area!”
 of 5 bubbles RRT10, 19 May 2015 | Read review
“I took room 318, very good, far from Elevator and ICE machine so not noisy.”
 of 5 bubbles alonsos451, 5 May 2015 | Read review
“Check for bugs”
 of 5 bubbles Grampa1951, 2 Dec 2014 | Read review
“Bring a swimsuit as there is an indoor pool and hot tub which is inviting. The workout room also looked nice.”
 of 5 bubbles cherylb28, 14 Oct 2014 | Read review
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