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Comfort Inn Near Plano Medical Center

ComfortInnUS$88*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$239*
US$88*
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US$90*
US$98*
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Comfort Inn Near Plano Medical Center
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Houston
Reviewed 1 week ago

The front desk clerk could not understand that our reservation was already paid for and kept telling us "it says prepayment requires, you have not paid maam". He still refused to listen even after I showed him my credit card statement and turned to ignore me (like I would just go away or give him more money) when I tried...

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Helpful?
Thank LDugat
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Valued Guest, Greetings from the Comfort Inn. We appreciate your review and also take your observations seriously. We have investigated the reservation related issue and are sorry for such an unlikely incidence. Our apologies for all the inconvenience and we shall manage the concerned person responsible for the rude behavior. Also we have taken strict steps and an effective...

Reviewed 3 weeks ago via mobile

This is our second time staying at Comfort Inn in Plano. I was satisfied with the cleanliness of the room and the service the first visit. But this visit was a bit of a horrible experience. My friend stayed the first night by himself and woke up with the redness, itchiness and bumps/swelling here and there throughout his body. We...

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Helpful?
Thank Hye Sook A
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed you. While we take efforts to ensure a bug-free experience, you may have received bugs bites in a nearby park or other location that didn’t show up until later. In any case, I apologize for those things under our control and hope you will try us in the...

Placitas, New Mexico
Reviewed 30 November 2016

My room was clean & comfortable. The desk manger Latoya was very friendly & had great customer service skills. I couldn't remember my rewards number, but she became a detective and found it. Shower was a little dated but water was hot & plenty of it. Had a hot breakfast saving me a stop. I will stay here again when...

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Helpful?
Thank CavemanHHH
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thanks for your kind words. I’m pleased that you would stay with us again, and I hope you have the opportunity to do that very soon. Nothing matters to us more than providing the very best guest experience. When you need us in the future, we’ll be here with another great experience. Sincerely, Hotel Manager

Sainte Genevieve
Reviewed 17 November 2016

this hotel is very close to several hospitals and easy to get to. while we were there, they were updating 10 rooms, with plans to update 10 more in january. everything was very clean, and the staff was very helpful. we got 10, very good night's sleep.

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Helpful?
Thank TJSS
ComfortInnNearPlano, webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Many thanks for your feedback. We thank you pointing out the fact that we provide excellent value of money. Positive feedback provide us with the motivation we need to continue our services.We are constantly looking for ways to improve our services and improve the experience of our customers. I hope you will visit us again and see our...

Arkansas
Reviewed 4 November 2016 via mobile

Hotel looked nice in the photos, but when we checked in and got to the room, the fold out couch folded right on top of the bed. The closet had no door, only raw wood frame, the bathroom tiles were cracked and molded. The toilet paper holder was under the sink on the wall. The electrical outlets were hanging out...

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Helpful?
Thank rzrbkfn08
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Valued Guest, Thanks for writing the review and observations. We apologize for whatever may have happened howsoever. Please note that we have investigated the unfortunate trouble you had, but have taken remedial steps to see that it never happens again to any of our guests. Glad that you found the staff hospitality satisfactory. We have done a thorough check...

Seattle, Washington
Reviewed 31 October 2016

I mainly picked this Hotel for the reasonable price since I was only there for a short stay. The staff was very helpful - Called me when a room was available and extended my check out time by 3 hours and no complaints. It's definitely not an upscale hotel but serves the purpose of a place to stay on a...

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Helpful?
Thank LHLV01
ComfortInnNearPlano, webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a good experience with us. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience. Sincerely, Hotel...

Carrollton, Texas
Reviewed 27 October 2016

I stayed at this hotel & a creepy old man that was standing outside smoking hit on my niece. (she's 16) He was drunk & tried to follow us in to the hotel. Low & behold, he was staying at the hotel. We did not feel safe at this hotel. The times that we went to the front desk; the...

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Helpful?
Thank Tabrina H
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Valued Guest, Thanks for staying with us and taking the time to review. We take each of the review quite seriously. We investigated the points mentioned in the lengthy review and would like to inform that we regret the unlikely incidence like the one you have mentioned. Nevertheless we have taken each of the responsible department to task to...

West Caldwell, New Jersey
Reviewed 24 October 2016

The price I paid was great, but the hotel is undergoing renovations. In my room, the spa tub didn't work, the bed base was missing a big piece of veneer, the AC was one that was not controlled by thermostat, just running or off, and a few rust spots here and there. Breakfast, even though they had waffles, was a...

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Helpful?
Thank htwh
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

USA
Reviewed 23 October 2016

The location is absolutely wonderful. The staffs are friendly and helpful. Lot of breakfast option (especially for the price). It is clean but a bit shabby and sometimes the room smells weird. If the price is below 80 (with tax) for the sake of its location, definitely go for it. The wifi can drive you crazy, especially if you have...

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Helpful?
Thank AS10Usa
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. I’m glad we could take care of things for you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible...

Reviewed 14 October 2016 via mobile

Very clean.. Nice hotel.. Its not 5 stat but if you there on business it's prefect.. Glean nice rooms... Big and spacious... Restuarants literally in the same area. I walked 500 yard to Red White and Blue BBQ

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Helpful?
Thank Britanie t
ComfortInnNearPlano, Webmaster at Comfort Inn Near Plano Medical Center, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Customers really matter at the 100 percent non-smoking Comfort Inn® Near Plano Medical Center hotel, which is conveniently located near shopping areas like the Shops at Legacy, Collin Creek Mall and the Galleria Dallas. This Plano, TX hotel is minutes away from many major medical centers and the Legacy business park. The Dallas / Fort Worth International Airport is 25 miles away. ... more   less 

Additional Information about Comfort Inn Near Plano Medical Center

Address: 5021 W Plano Pkwy, Plano, TX 75093-5008
Region: United States > Texas > Plano
Price Range: €68 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Near Plano Medical Center 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano
Plano Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Near Plano Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the west side of the hotel, away from the main part of the parking lot. no noise from cars pulling in or out”
TJSS, 17 Nov 2016 | Read review
“Didn't hear any noise on the 2nd floor.”
LHLV01, 31 Oct 2016 | Read review
“Second is always quieter than first”
htwh, 24 Oct 2016 | Read review
“Ask for a room close to the side exit, the near the front desk there is more people traffic and noise”
roycem784, 13 Jul 2016 | Read review
“Go to a different Hotel!!”
CVictory, 11 Oct 2015 | Read review
5 of 5
ComfortInn
US$88* /night
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Booking.comUS$90
TravelocityUS$98
AMOMAUS$239
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*Disclaimer
Prices are for 1 room, 2 adults
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