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Courtyard Dallas Plano in Legacy Park

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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Las Vegas, Nevada
Reviewed 10 February 2016

This is your typical Courtyard with good breakfast service and a courteous staff. But location is really what helps this hotel -- right off the North Dallas Parkway and centrally located to everything you need to get to from businesses along the parkway and the LBJ parkway to restaurants along Legacy Rd (as usual, I don't recommend dinner here --...

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1Thank Jim S
Holden, Massachusetts
Reviewed 27 January 2016 via mobile

Overall, fairly average courtyard. Which is ok, everything doesn't have to be "OMG it was awesome" or "i hate it" . I don't have too much specifically negative to say, but the room especially didn't stand out. Can't bring myself to give it 4 stars. The positives: the shuttle service is great. There is usually a nice lady (from Russia...

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1Thank Jason B
Raleigh, North Carolina
Reviewed 6 January 2016 via mobile

This property is very dated. I won't call it dirty, but it is... Just dated. Old. The hvac system in the room is also very noisy. The shower is very dark and below par. I would not stay here again unless I was in a pinch. Btw... When was the last time you saw a thermostat like this in a...

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1Thank Mike M
Brookelynn R, Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Mr. M, Thank you for your feedback. I’m sorry you felt the hotel was dated; Courtyard Legacy rooms and bistro were recently renovated. As well, we appreciate your insight on the thermostat in your room which was dependable and facilitated easy-to-use operations. We do have digital thermostats in two thirds of the hotel and we are currently in the process...

Dallas, Texas
Reviewed 24 December 2015

I'm not sure why some of the reviews are so negative - I thought it was fine and found the staff to be super nice. I got upgraded to a suite because it was a slow night for them and they had a lot of vacancy - I am a Marriott points member but don't stay much with them so...

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Thank Joyce K
Bengaluru, India
Reviewed 24 December 2015

I stayed here for 7 days. There was complimentary breakfast where there was a breakfast menu from which we could choose 1-2 items depending on the category. There was complimentary Wi-Fi as well which had good speed and connection. Complimentary pickup or drop to office or any place within 5 miles of the hotel. The hotel was conveniently located near...

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Thank happy_soul7
San Antonio, Texas
Reviewed 12 November 2015 via mobile

As of today, I have spent 604 nights at Marriott properties. It is with regret that I write that this particular hotel is not on-par with the rest of the chain. I am used to certain comforts/exceptions that are quite regular with my loyalty that are not honored here. This leaves me to believe that the casual guest will have...

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Thank Wade B
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

I truly appreciate you taking the time to provide us with your constructive feedback. I am very disappointed to learn that the shower and noise in your room did not exceed your expectations during your visit. Please accept my sincere apologies. I have taken immediate action with our team to ensure that the discrepancies that you have highlighted do not...

Ambler, Pennsylvania
Reviewed 31 October 2015

Was here for 4 nights on a business trip. From my first to my last encounter, I could not be happier with the staff. They were all kind and very accommodating. On the first morning, my thermostat stopped working. The manager immediately offered me a new room (which I declined unless they were not able to fix it) and told...

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Thank SHWall
Atlanta, Georgia
Reviewed 22 October 2015

Courtyard Dallas Plano in Legacy is an older hotel, one elevator there is a problem with the elevator door closing and to make matters worse, there was a cricket in my room. I thought it was a roach, but it wasn't. I contacted the front office and asked if anyone had complained about crickets and the response was no, but...

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Thank trisha b
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for staying with us at Plano Legacy Courtyard and thank you for the review. I am sorry that one of our two elevators was not working properly during your stay. We strive to provide a much better experience than you received. I apologize for everything else that led to you being disappointed on your departure. Please give us...

Cincinnati, Ohio
Reviewed 1 October 2015

First trip to Dallas for a great friend son's wedding. Courtyard in Plano was a perfect location weekend stay for us. Very helpful staff assisting in directions and recommended places to eat and shop. I would certainly stay at the Courtyard Dallas Plano on my next trip to Dallas. We also enjoyed the visit to SouthFork Ranch.

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Thank Douglas T
Toronto, Canada
Reviewed 17 September 2015 via mobile

Visited Plano for the first time and very conveniently located to the business park. Rooms are clean and some rooms even have balcony. Parking is ample and close to all the amenities. Mobile checkout and Starbucks also in the facility. Recommend.

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Thank Norman K
Lucinda E, General Manager at Courtyard Dallas Plano in Legacy Park, responded to this review

Thank you for the 5 STAR response! We are very happy to heart that you enjoyed the location and amenities.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano in Legacy Park

Address: 6840 Dallas Pkwy, Plano, TX 75024-3599
Region: United States > Texas > Plano
Price Range: €107 - €233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano in Legacy Park 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Dallas Plano In Legacy Park Hotel Plano
Courtyard Plano
Plano Marriott
Plano Courtyard
Hotel Style:
#4 Romantic Hotel in Plano
#11 Business Hotel in Plano
#12 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano in Legacy Park staff and other travellers.
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flushing,newyork
Naples, Florida
over a year ago
Lubbock, Texas
over a year ago

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Questions? Get answers from Courtyard Dallas Plano in Legacy Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere!”
 of 5 bubbles lovelulu66, 25 Feb 2017 | Read review
“Ask the front desk clerk which side your room is on and plan on parking on that side and coming in a side or rear door.”
 of 5 bubbles 237mohamede, 17 Jan 2017 | Read review
“The back of the hotel away from the Tollway would be my recommendation”
 of 5 bubbles MaireadKennedy, 8 Jan 2017 | Read review
“Does not have a full service restaurant but has a little counter bistro”
 of 5 bubbles susanpopewhitmire, 14 Sep 2016 | Read review
“3rd floor is top”
 of 5 bubbles lucycan, 14 Sep 2016 | Read review
5 of 5