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Residence Inn Dallas Plano

Residence InnUS$181*
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#24 of 45 Hotels in Plano
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Dallas Plano
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63 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

I stayed here because that is where Priceline sent me. The hotel is very clean and the staff are polite and efficient. My bed was comfortable, the shower was good, and the room itself was large and comfortable. There is plenty of available parking around the perimeter of the hotel. I did not have the breakfast, but it looked to...

Thank Scott N
Yukon, Oklahoma
Reviewed 2 days ago NEWvia mobile

We will ere on our way home from cruise and needed to take a break. This place is awesome! The pool was a little on the cold side other than that this place is perfect. Everything was really nice. The breakfast was even excellent. Hah a great break on the way home!

Thank jtracyh
Reviewed 3 April 2017

What a lovely property! I was in town on business for just one night, but everyone I encountered was extremely helpful and professional. They let me ship a package I needed to the venue before I got there, and since it was heavy, even helped me take it to my room! Plus there is an awesome shuttle that can take...

Thank Danica T
Traci R, General Manager at Residence Inn Dallas Plano, responded to this review

Dear Danica T, Thank you for being our guest, it was our pleasure! We truly appreciate you taking the time to share your experience and we hope we can invite you back whether for one night or more. Safe travels to you and we look forward to your next visit to Plano! Traci

Reviewed 16 March 2017

This was a very well kept and clean Marriott property in Plano. It is centrally located on N Preston Avenue and close to shops at Legacy and all other great places in Plano. The hotel was clean and the staff was very friendly. One of the better Residence inn's I have stayed in. Recommend it if you need a apartment...

Thank EdmondOKBeachLover
Tyler, Texas
Reviewed 9 March 2017

The overall hotel is fine, rooms were clean, but did notice some ants hanging out in the kitchen and let the desk know. Not a big deal, but would prefer them to live elsewhere. The breakfast was average for this type of location and the size of the eating area is not very large.

Thank slmnsam1
Traci R, General Manager at Residence Inn Dallas Plano, responded to this review

Hello Slmnsam1, Thank you for being our guest recently. As we pride ourselves on offering an overall great guest experience, I apologize that we missed providing it fully during your stay. Thank you for your feedback and we have informed our team regarding these areas of improvement. Best regards, Traci

Oklahoma City, Oklahoma
Reviewed 27 February 2017

I was happily surprised that all my experiences matched the happy reviews and I saw none of the things referred to in the negative reviews. It was a perfect place for my wife and I to spend a weekend night. Great front desk help, cheerful, efficient and helpful. The suite setup was great. Room was large, quiet and clean and...

Thank DougP-OKC
Chris H, Manager at Residence Inn Dallas Plano, responded to this review

Thank you for your feedback DougP-OKC! My team and I love to receive feedback in regards to all of our guest's stays and I am glad that you were satisfied with your accommodations! If you find yourself back in the Plano area, we would truly enjoy getting the opportunity to host you again!

Reviewed 26 February 2017 via mobile

This was the second stay here for a weekend of visiting the kids and grandkids in Plano. Freshly redone room with great breakfast. Staff very courteous and accommodating. Bed was comfortable- would prefer it to be king instead of queen, but the suite is great for room and feeling like home.

Thank Carrie G
Chris H, Manager at Residence Inn Dallas Plano, responded to this review

Thank you for your feedback Carrie G! I am glad to see that you enjoyed your time at the Residence Inn Plano, and am very grateful you shared your experience with us! I am very proud of the updated breakfast offerings that Residence Inn has to offer and I am glad this is serving our guests as well! My breakfast...

Appleton, Wisconsin
Reviewed 9 February 2017 via mobile

Let me say the staff was very nice. Other than that yuck. The rooms are tired and gross. Housekeeping never stopped and frankly it didn't matter. Bed is bad and the overall feel is tired and run down. Didn't feel clean and would not go back. Free drinks don't make up for a bad hotel.

Thank Aaron T
Traci R, General Manager at Residence Inn Dallas Plano, responded to this review

Dear Aaron T, Our guest satisfaction is important to us and I apologize that we failed on providing you the best service and accommodations during your stay. Thank you for your feedback and I will address these areas with our team to improve our guest rooms and housekeeping service. Sincerely, Traci

Houston, Texas
Reviewed 6 February 2017

It as a delightful surprise to pull up to a hotel that had such a nice residential feel. The trees are beautiful in that area. I had a great stay even though it was only one night. The front desk was very friendly. Chris and his front desk team took great care of me. I really enjoyed breakfast, especially the...

Thank Haley P
Chris H, Manager at Residence Inn Dallas Plano, responded to this review

Thank you so much Haley P! We all take pride in being part of such a terrific team! Thank you very much for your kind words, and feedback on your experience at the Residence Inn Plano! My team will also be thrilled to hear they made such a positive impact on your stay! Thank you also for confirming that we...

Reviewed 29 January 2017

Nice property. Centrally located. Good breakfast and encouraging evening drinks surely added advantage. Friendly staff. Rooms size is OK. But most terrific thing is carpets are full of bedbugs. Surely requires pest control.

Thank priyadeepc2016

98 photos of this hotel

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Dining (6)
Bathroom (5)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (9)
Room/Suite (29)
Pool/Beach Area (3)
Dining (5)
Business Centre/Function Rooms (2)
Other (22)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Residence Inn Dallas Plano

Address: 5001 Whitestone Ln, Plano, TX 75024-3003
Region: United States > Texas > Plano
Price Range: €84 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Plano 3*
Number of rooms: 126
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Also Known As:
Residence Inn Dallas Plano Hotel Plano
Residence Inn Plano
Plano Residence Inn
Hotel Style:
#2 Green Hotel in Plano
#7 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Plano staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Residence Inn Dallas Plano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from Preston Avenue as you can hear the traffic if your close”
EdmondOKBeachLover, 16 Mar 2017 | Read review
“This hotel has allergy friendly rooms which are very nice”
haleyp917, 6 Feb 2017 | Read review
“all rooms are quiet, higher level more privacy with window...”
TallSH, 21 Nov 2016 | Read review
“We enjoyed the view from a third floor, center facing room. A one bedroom suite has two TVs versus one TV in a studio.”
813nicki, 20 Mar 2016 | Read review
“It's very quiet here. I don't even hear the elevator.”
joycef38, 23 Jan 2016 | Read review
5 of 5
Residence Inn
US$181* /night
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