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Holiday Inn Express Houston South - Pearland

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Traveller (20)
Room & Suite (17)
Dining (6)
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Overview
  • Excellent28%
  • Very good21%
  • Average33%
  • Poor8%
  • Terrible10%
15 Oct 2017
“No thanks”
1 week ago
“TV Channels Lacking”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Houston South - Pearland
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Offers from Holiday Inn Express Houston South - Pearland
Special Offer: Book Direct and Save
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Reviews (56)
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1 - 5 of 55 reviews
Reviewed 1 week ago via mobile

I have stayed in this hotel many times. It is very nice and the staff very helpful. Normally I do not watch TV because I am busy with work. This trip I had occasion to watch TV and was very disappointed with the channel selection....More

Thank jeff c
Reviewed 23 April 2018 via mobile

This Address is 11160 Southwest Freeway, This was the worst experience I ever had, at any Ihg property, no hot water, no T.V., plugs not working, phones not working, Dominique the Front Desk Agent was so helpful from through check in and check out, Dirty...More

Thank sassycynthia
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 8 May 2018

Hi sassycynthia, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry for the unexpected experience you had with the room you received, particularly the water temperature, television, and telephones. I am also...More

Reviewed 15 October 2017 via mobile

I chose this property for its location. Great idea but bad choice. Room was clean. Air conditioning worked well. Staff could use some training. Posted breakfast time was 7:00 am on Saturday but was not open until 7:30. WiFi was poor.

Thank MDNied
Reviewed 19 March 2017 via mobile

My family and I have stayed at quite a few Holiday Express hotels. They usually follow a certain standard. Such as good functioning Wi-Fi and a swimming pool. These two points were sorely lacking at our stay at Holiday Inn Express and Suites Pearland. During...More

Thank jarhead513
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 3 April 2017

Dear jarhead513, Thank you for your review and for sharing your stay experience with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you choosing to stay with us. I am disappointed to read that...More

Reviewed 11 January 2017

Would have turned around and gone elsewhere if not late for a meeting. On January 10th the lobby was a mess. Debris, dust ventilators, construction materials & workers covered the lobby. You literally have to step over construction debris and dust exhaust venting at front...More

Thank smileTexas
Response from IHGService, Guest Relations Manager at Holiday Inn Express Houston South - PearlandResponded 27 January 2017

Dear smileTexas, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and internet connection. On the other hand, we...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$93 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (17)
Dining (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"I would avoid the first floor rooms on the south side."
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"We were on fourth floor not too far from elevator but NEVER heard any noise."
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"Get a room near a stairwell; the elevator is slow."
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"Right off of Highway 288 and Loop 8 (toll road). If you are not familiar to the area, the hotel can be a..."
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