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After paying over 500.00 for a 2 night stay I have to say I am extremely disappointed.
I am a IGH Platinum Elite member and this is the first hotel that didn’t offer a gift bag on check in.
The halls leading to the room...More
Response from HIE P, General Manager at Holiday Inn Express & Suites Houston E - PasadenaResponded 15 November 2017
Thank You For Providing us with your comments regarding your recent stay at Holiday Inn express & Suites Pasadena,Texas. We Pride ourselves in providing our guests with quality accommodations and outstanding service. It seems as if we did not live up to these expectations during...More
Stayed one night with a group of friends in 3 different room for a conference. The room was very roomy with comfy beds and a big nice bathroom. I was impressed with the room for the price. Free breakfast was okay.
Stayed here for a weekend visit with family. Loved the clean and modern decor. The hallways had a good smell too. The room was large and comfortable. The bed was so comfortable! I love it when a hotel room has movie channels and this place...More
Thank Elisa G
Response from HIExPasadenaManager, General Manager at Holiday Inn Express & Suites Houston E - PasadenaResponded 13 April 2017
Thank you for your feedback regarding your stay at the Holiday Inn Pasadena. We appreciate your kind words and will use this feedback to improve on guest stays at the hotel. I hope you will give us another opportunity to serve you in...More
This is a newer more modern Holiday Inn Express. Loved the layout of the room. Very clean property, always felt safe. The first morning we went down for breakfast they were already out of cinnamon rolls, I asked one of the staff (and I am...More
This hotel is fairly new. It has spacious guest rooms. The rooms were clean. The bed was comfortable. It has a nice fitness center. Breakfast has both hot items and continental. Free Wi-Fi. Internet was good. No airport shuttle service. It is about 35 minute...More
Thank Doug W
Response from HIExPasadenaManager, General Manager at Holiday Inn Express & Suites Houston E - PasadenaResponded 15 February 2017
It was a pleasure to hear that you enjoyed your recent visit to the Holiday Inn Express in Pasadena, TX. We pride ourselves on providing quality accommodations and outstanding customer service. I am glad we were able to exceed your expectations. I look forward to...More