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Comfort Suites

TripAdvisorUS$94*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$94*
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Comfort Suites
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386 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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Jamestown, North Dakota
Reviewed 1 week ago

Everything was just great.. except front desk and once they ruin your stay it seems down hill from there. But hskp breakfast ant etc.. was great! We love the Palestine area but wish there was another hotel

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Helpful?
Thank reneeboudreaux81
Carol N, Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your comments. Please allow me to apologize on behalf of our team for failing to exceed your expectations. It is not clear to me what our front desk staff did to ruin your day, so I am not able to address it further, but clearly it was important enough to you that...

Crossett
HOTEL’S FAVOURITE REVIEW
Reviewed 14 November 2016

Great stay with a great room. The staff here is especially accommodating and caters to the guests. Comfortable beds add to the experience. good location. Property is really well maintained and manicured. totally recommend.

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1Thank Gran7
About Hotel's Favourite Review
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations and provide a clean, comfortable stay and superior guest service. We thank you again, and look forward to having you stay with us again very soon. Best...

Houston
Reviewed 1 week ago

Was disappointed that, as a Choice Hotels member, I was not offered the welcome gift at check in. The members were welcomed by name on a dry erase board but my name wasn't included. I have been a member for many years😕

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Helpful?
Thank mswendy2017
Carol N, Manager at Comfort Suites, responded to this review

Thanks for taking the time to share your comments. Please allow me to apologize on behalf of the hotel for your not being recognized and thanked for being a Choice Privileges member. We appreciate our loyal guests and make showing that appreciation a priority. I am sorry that you were overlooked, and I have clarified with our Guest Service Agents...

Marble Falls, Texas
Reviewed 1 week ago

My wife and I make several trips annually from Texas to Arkansas. This is now the only motel we will stop at. Very comfortable facility with a very very friendly staff from front desk to breakfast staff.

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Helpful?
Thank ra116glosser
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to share your thoughts with other travelers. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations. We want our guests to feel like family, and we look forward to having you stay with us again very soon....

Deer Park
Reviewed 1 week ago

The staff is always friendly and cheerful . Breakfast is always good and plentiful . The property is always clean and looking nice. Never any sort of problems when we stay here at this hotel. Will be back.

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Helpful?
Thank Incydher69
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are glad that you enjoyed our hotel and all that we offer, and we look forward to having you stay with us again very soon. Best regards,...

Birmingham, Alabama
Reviewed 3 weeks ago

Nice courteous staff. Quiet area. Housekeeping was unexpectedly quiet while cleaning. Have and would recommend again to coworkers as the best place to stay. Hotel is close to shopping and restaurants.

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Helpful?
Thank bsctech23
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We know that our guests have expectations when they stay with us, and our goal is not just to meet, but to exceed those expectations and provide a superior guest experience. We appreciate you, and we look forward to having you stay with us again very soon. Best regards, Carol Nelson Hotel Manager

Greenville, South Carolina
Reviewed 3 weeks ago

Very nice facility, rooms and staff. Will definitely consider this chain again in the future. This particular hotel was in a convenient area with easy access to getting around the city. The staff was helpful in directions to restaurants and nearby stores.

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Helpful?
Thank Linda D
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are glad that you enjoyed our hotel and all that we offer, especially our quiet wooded location away from traffic noise, yet close to everywhere you want to be. We look forward to having you stay with us again the next time you visit the Palestine area. Best regards, Carol Nelson...

Waco, Texas
Reviewed 3 weeks ago

We had a comfy suite room on third floor with safe bath for older folk: safety rails and hand shower, also shower chair if needed. Nice breakfast area and help. Beautiful surroundings and nice amenities.

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Helpful?
Thank Karen G
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. Our goal is to exceed our guests' expectations, and we love hearing that you enjoyed your stay. We hope that you will stay with us again the next time you visit our area. Best regards, Carol Nelson Hotel Manager

Jacksonville, Illinois
Reviewed 16 February 2017

The staff were all very friendly. They worked with us when we had to extend our stay because our van was being repaired & helped cancel a reservation which we could not make since we couldn't drive our broken down van. They even gave us tips where the good restaurants were

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Helpful?
Thank K M
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We want our guests to feel like family when they stay with us, and for our hotel to be their home away from home. We hope to have you stay with us again, this time without the car repair! Best regards, Carol Nelson Hotel Manager

Austin, TX
Reviewed 13 February 2017

I had a work trip to Palestine and hurriedly made a reservation at the Comfort Suites for the wrong night. When I arrived they said they would just move the reservation over no problem. I was surprised to see that both nights were charged to my credit card. I called to see if they would make a change but the...

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Helpful?
Thank kittythedog
Carol N, Manager at Comfort Suites, responded to this review

Thanks for taking the time to post your review. Depending on circumstances, there are instances where we will agree to move a reservation that is outside the cancellation deadline to another date as an accommodation to a guest. If this is what happened to you, and you were inadvertently still charged for the original night, I would be happy to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 

Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: €98 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Hotwire, Booking.com, Expedia, Travelocity, Choice Hotels, TripOnline SA, Cancelon, Priceline and HotelQuickly so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Palestine
#3 Family Hotel in Palestine
#3 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicap bars in showers would be nice. ”
, 8 Jan 2017 | Read review
“I have no room tip for this motel. ”
sdickison, 29 Dec 2016 | Read review
“Get the room with hot tub, it was awesome. I loved it, the kids also. ”
390dantem, 20 Dec 2016 | Read review
“My only disappointment was that I didn't get member rates for the 2 rooms I booked 2 months in advance. ”
108priss, 19 Dec 2016 | Read review
“-Great size, well-furnished, perfect decor, quiet, and very clean., ”
tomdam, 7 Nov 2016 | Read review
5 of 5
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US$94* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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