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Comfort Suites

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374 Reviews from our TripAdvisor Community

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Showing 374: English reviews
League City, Texas
Reviewed 4 days ago NEW

The check in was fast and the staff was friendly. The room was clean and looked nice. The whirlpool tub was nice and the bed and pillows were comfortable. The front lobby was clean and looked very nice.

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Helpful?
Thank montgocr_99
Houston, Texas
Reviewed 1 week ago

We stayed at this hotel after we went to the Polar Express Train ride. The hotel has good intentions, but just does not deliver. When we checked in, there was a board that welcomed guests with their first and last initial of people going on the Polar Express. I asked where my name was and they said they had not...

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Helpful?
Thank Dan F
Carol N, Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review. We want every guest to feel at home when they stay with us, and have a clean, comfortable say. I am sorry that your name was not on the welcome board, and it sounds as though there may have been some miscommunication about that. We did have a message welcoming...

Aberdeen, United Kingdom
Reviewed 1 week ago

This is fairly nice hotel, the workers are friendly and the rooms are basic but clean and modern. The included breakfast was OK, typical for this level of hotel. The hotel is back away from the road so it was nice an quiet. Two downsides, the hot tub was not working and the pool smelled of algae.

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Helpful?
Thank DMH_Aberdeen
Carol N, Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review. We are always interested in providing the best possible guest experience, and feedback from our guests helps us do that. Please allow me to apologize on behalf of the hotel for the issue you experienced with the pool and hot tub. I have shared your feedback with our General Manager...

East Texas, USA
Reviewed 2 weeks ago

Double awesome will be back again this takes time and shouldn't ask for number of characters Quiet clean room Staff friendly and professional. Parking was great, as well as the gounds, Thank you very much

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Helpful?
Thank 52alicea
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and in the service that we provide. We are glad you enjoyed your time with us, and we look forward to having...

Bella Vista, Arkansas
Reviewed 2 weeks ago

First class room and staff. Many places to eat and shop nearby. Great location from the freeway. Easy off and back onto the highway. Will be back if in the area. Will look for comfort suites when traveling.

Review collected in partnership with this hotel
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Helpful?
Thank Dan L
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are always striving to provide a superior guest experience and personalized guest service. We are glad that you enjoyed our hotel and all that we have to offer, and we look forward to having you stay with us the next time you visit the Palestine area. Best regards, Carol Nelson Hotel...

Forney, Texas
Reviewed 2 weeks ago

Rooms were very clean and taken care of. Staff was very nice and helpful. Stayed on Christmas night. Kids wanted to go swimming. Went swimming, indoor pool had very bad smell. I would recommend this hotel to my family and friends.

Review collected in partnership with this hotel
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Helpful?
Thank ichase22
Carol N, Manager at Comfort Suites, responded to this review

Thank you for taking the time to post your review. We are always interested in knowing how we might improve our guests' experience. Please allow me to apologize on behalf of the hotel for the issue you experienced with the pool during your recent visit. We know that our indoor pool is an important amenity, and I am sorry that...

South Haven
Reviewed 3 weeks ago

Very good!! Everything was very nice. Hotel is extremely clean. Breakfast was excellent. Bed was very comfortable. Very handicap accessable. Enjoyed the stay!! Very quiet. Amenities were great. Would stay again.

Review collected in partnership with this hotel
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Helpful?
Thank Margaret H
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! We are so glad you enjoyed our hotel and its amenities. Our goal is to exceed our guests' expectations and provide a clean, comfortable stay and personalized guest service. We look forward to seeing you again the next time your travel plans include a visit to Palestine....

Forney, Texas
Reviewed 3 weeks ago

Great hotel. Has all the amenities that a family or even an individual needs. It's one of the best things f not the best in Palestine, Tx. Prices are reasonable. Don't be fooled by other big names. This hotel is the best!

Review collected in partnership with this hotel
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Helpful?
Thank Angie B
Carol N, Manager at Comfort Suites, responded to this review

Wow! Thanks so much for taking the time to post such a positive review! I have shared your comments with our team, and the join me in thanking you for your kind words. We take pride in our hotel and the service we provide, and we appreciate our guests' loyalty. We look forward to having you stay with us again...

Orfordville
Reviewed 3 weeks ago

Good very friendly and excellent breakfast wish all comfort Inn suites had the same breakfast. I'm sorry I cannot think of anything more to write. Either take this or i'll not complete this survey. 200 minimum charter comment is a little much.

Review collected in partnership with this hotel
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Helpful?
Thank sdickison
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post your review. We want every guest to experience a clean, comfortable stay and superior guest service. We are glad you enjoyed our hotel and its amenities, especially our complimentary full hot breakfast. We look forward to having you stay with us again very soon. Best regards, Carol Nelson Hotel Manager

Houston
Reviewed 3 weeks ago

Hotel is relatively new (6 years old) and very clean. The suites are priced reasonably, and they are comfortable for a family of four. The big draw is the inside pool. After the ride on the Polar Express, there is not much to do in this town so having the inside pool is a plus for the kids. They also...

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Helpful?
Thank MrsMRHouston
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are glad that you and your family enjoyed our hotel and its amenities, including our indoor heated pool. We look forward to having you stay with us again the next time you visit the Palestine area. Best regards, Carol Nelson Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 

Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: €93 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Palestine
#3 Family Hotel in Palestine
#3 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Handicap bars in showers would be nice. ”
 of 5 bubbles , 8 Jan 2017 | Read review
“I have no room tip for this motel. ”
 of 5 bubbles sdickison, 29 Dec 2016 | Read review
“Get the room with hot tub, it was awesome. I loved it, the kids also. ”
 of 5 bubbles 390dantem, 20 Dec 2016 | Read review
“My only disappointment was that I didn't get member rates for the 2 rooms I booked 2 months in advance. ”
 of 5 bubbles 108priss, 19 Dec 2016 | Read review
“-Great size, well-furnished, perfect decor, quiet, and very clean., ”
 of 5 bubbles tomdam, 7 Nov 2016 | Read review
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