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Best Western Inn & Suites

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Traveller (10)
Room & Suite (67)
Dining (5)
Overview
  • Excellent46%
  • Very good26%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“breakfast lady”(5 reviews)
“room was clean”(24 reviews)
“waffles”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (414)
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Traveller rating
175
109
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20
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175
109
70
32
20
Show reviews that mention
All reviewsbreakfast ladyroom was cleanwafflesking suitenice stayfront desk staffwould stay here againconvenient locationoff the highwaystayed one nightsan antonioeasy accessvery nice hotelfree breakfasthill countrywater parkthe river
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41 - 45 of 406 reviews
Reviewed 8 August 2017

Stayed one night on a quick trip through the hill country. A bit dated but was ok for a night. Price was a little high for the level of hotel but it was a last minute reservation on a Saturday during the summer so a...More

Thank EmTee63
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 13 August 2017

Thank you for staying with us at Best Western Inn & Suites in New Braunfels. We appreciate your taking the time to leave a review of our property. I can assure you our property is not old. The entire premises was completely remodeled a few...More

Reviewed 1 August 2017 via mobile

Hotel was clean, staff were friendly and friendly. Breakfast was on time everyday and variety was good. Location to restaurants and activities was great. Gruene is approx 2 miles away. Good job Best WesternMore

Thank Kenny C
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 5 August 2017

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. We are happy to learn your stay with us was an enjoyable one. We appreciate you taking the time to leave us a review and for the kind...More

Reviewed 25 July 2017

We stayed at the New Braunfels Best Western for a weekend river float trip- it was very clean and updated and had a free breakfast. This hotel was perfect for a weekend visit and I would stay here again!

Review collected in partnership with Best Western
Thank 134sherylm
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 27 July 2017

Thank you for staying with us. We are happy to know your visit was an enjoyable one. We hope to see you again. Thank you for taking the time to leave a review. Sincerely, Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Reviewed 17 July 2017

On a last minute change in hotels they got us in and reservations were made. Check in was a breeze...and breakfast was great! The wife is particular about hotels and she was very satisfied with it completely.More

Review collected in partnership with Best Western
Thank daviddM2631SQ
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 19 July 2017

Thank you for this review of our property, and thank you for choosing to stay with us. I am truly honored to hear of the great service and facilities you had during your stay with us. You, along with all of our guests, are always...More

Reviewed 17 July 2017

I have paid alot less and got alot more with othe hotels. The bathroom didn't stay closed, Lock was broke. The room was hot. The shower had low pressure. The ice machine wasn't working. The room had a sour smell... The staff was niceMore

Review collected in partnership with Best Western
Thank charlene E
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 19 July 2017

Thank you for staying with us here at the Best Western Inn & Suites of New Braunfels, TX. I apologize for your issues with your room. We do everything in our power to make sure our guests have a great experience staying with us and...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$108 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$108 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (10)
Room & Suite (67)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Waggsgirl
30 July 2016|
Answer
Response from DosPlumas |
I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
0
Votes
mlb56003
26 June 2016|
AnswerShow all 5 answers
Response from Susanna P | Reviewed this property |
The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
0
Votes
Room Tips
"Good location"
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"None , old rooms"
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"They offer a king suite with Jacuzzi tub which is super nice after a long drive."
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"King suite"
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