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    Best Western Inn & Suites

    1493 N I-h 35, New Braunfels, TX 78130-2816
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    1/10/2017 2/10/2017
    US$97
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    Traveller (3)
    Room & Suite (1)
    Hotel & Grounds (16)
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    Overview
    • Excellent44%
    • Very good28%
    • Average17%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “no elevator” (11 reviews)
    “waffles” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Inn & Suites
    Special Offer: BOOK DIRECT AND SAVE
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    Hampton Inn & Suites New Braunfels
    429 reviews
    #5 of 33 hotels in New Braunfels
     
    JW Marriott San Antonio Hill Country Resort & Spa
    2,528 reviews
    #23 of 358 hotels in San Antonio
     
    Country Inn & Suites by Carlson
    41 reviews
    #6 of 33 hotels in New Braunfels
     
    Fairfield Inn & Suites New Braunfels
    226 reviews
    #7 of 33 hotels in New Braunfels
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (377)
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    1 - 5 of 370 reviews

    Reviewed 4 weeks ago

    Comfortable beds, clean rooms, nice selection of breakfast items. Conveniently located, short driving distance to restaurants. The lobby was comfortable. I would return. This is silly, but it was very hot when I was there and in the lobby there was ice cold lemon water...More

    Review collected in partnership with Best Western
    Thank Carol E
    Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 4 weeks ago

    Thank you for this review of our property, and thank you for choosing to stay with us. I am truly honored to hear of the great service and facilities you had during your stay with us. You, along with all of our guests, are always...More

    Hotel's Favourite
    Reviewed 5 weeks ago

    Great breakfast, pool area and rooms are always clean. I would definitely recommend staying here. It is convenient to all area tourist spots and restaurants. It is also convenient to Interstate 35 and close to shopping centers.

    Thank Janice S
    Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 2 weeks ago

    Thank you for staying with us and for leaving such a kind review. We appreciate our multi-visit guests more than we can say. We look forward to seeing you next time you're in town. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

    Reviewed 4 weeks ago

    Very nice hotel. Great breakfast. Beds could have been a little more comfortable. We had a double queen and one could not be slept in due to every time you made any type of move it would squeak. The other made our back hurt. Other...More

    Review collected in partnership with Best Western
    Thank christinerF3557RS
    Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 4 weeks ago

    Thank you for staying with us. We appreciate your feedback. Sincerely, Becky Alizadeh Guest Relations Manager

    Reviewed 4 weeks ago

    will not stay at this hotel again- faucet in room ran continually - bed was lumpy and uncomfortable - toilet kept falling down constantly - noisy next to the freeway - the guy would not allow check-in early and would not give us a downstairs...More

    Review collected in partnership with Best Western
    Thank Judy k
    Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 4 weeks ago

    Thank you for staying with us here at the Best Western Inn & Suites of New Braunfels, TX. We are sorry to hear about your issues. However, when we are busy (at capacity) we are not able to accommodate early check-ins and we aren't able...More

    Reviewed 8 August 2017

    Stayed one night on a quick trip through the hill country. A bit dated but was ok for a night. Price was a little high for the level of hotel but it was a last minute reservation on a Saturday during the summer so a...More

    Thank EmTee63
    Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 13 August 2017

    Thank you for staying with us at Best Western Inn & Suites in New Braunfels. We appreciate your taking the time to leave a review of our property. I can assure you our property is not old. The entire premises was completely remodeled a few...More

    Hampton Inn & Suites New Braunfels
    429 reviews
    #5 of 33 hotels in New Braunfels
     
    JW Marriott San Antonio Hill Country Resort & Spa
    2,528 reviews
    #23 of 358 hotels in San Antonio
     
    Country Inn & Suites by Carlson
    41 reviews
    #6 of 33 hotels in New Braunfels
     
    Fairfield Inn & Suites New Braunfels
    226 reviews
    #7 of 33 hotels in New Braunfels
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$82 - US$191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in New Braunfels
    • #10 Business Hotel in New Braunfels
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Best Western Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • New Braunfels
    • Also Known As
    • Best Western Hotel New Braunfels ,
    • Best Western Inn And Suites ,
    • Best Western New Braunfels ,
    • New Braunfels Best Western
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    Traveller (3)
    Room & Suite (1)
    Hotel & Grounds (16)
    Nearby
    Hampton Inn & Suites New Braunfels
    429 reviews
    1.19 km away
     
    JW Marriott San Antonio Hill Country Resort & Spa
    2,528 reviews
    30.29 km away
     
    Country Inn & Suites by Carlson
    41 reviews
    .26 km away
     
    Fairfield Inn & Suites New Braunfels
    226 reviews
    .40 km away
     
    Nearby Restaurants
    Bosses Pizza New Braunfels
    45 reviews
    .95 km away
    Olive Garden
    90 reviews
    .68 km away
    TJ's Burgers & More
    86 reviews
    .93 km away
    New Braunfels Smokehouse
    123 reviews
    .96 km away
    Nearby Attractions
    Schlitterbahn Waterpark New Braunfels
    1,878 reviews
    3.06 km away
    Comal River
    473 reviews
    1.96 km away
    Faust Street Bridge
    85 reviews
    2.27 km away
    Prince Solms Park
    43 reviews
    3.06 km away
    Ask a question
    Questions & Answers
    Waggsgirl
    30 July 2016|
    Answer
    Response from DosPlumas |
    I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
    0
    Votes
    mlb56003
    26 June 2016|
    AnswerShow all 5 answers
    Response from Susanna P | Reviewed this property |
    The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
    0
    Votes
    Room Tips
    "peaceful quiet place to sleep, and the rooms are very clean"
    Read review
    "lots of road noise"
    Read review
    "Request a room on the back side away from the interstate. The front rooms are not loud but you can hear the..."
    Read review
    "All floors are good"
    Read review
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