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La Quinta Inn & Suites New Braunfels

337 reviews
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Traveller (26)
Room & Suite (35)
Dining (4)
Overview
  • Excellent34%
  • Very good29%
  • Average18%
  • Poor12%
  • Terrible7%
Travellers talk about
“parking lot”(22 reviews)
“gas station”(9 reviews)
“room was clean”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (337)Write a Review
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All reviewsparking lotgas stationroom was cleanplace to staydecent hotelfirst floorwafflesfree breakfastnice stayeasy accessthe breakfast areadefinitely stay here againsan marcosthe riverpetsrenovationinns
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71 - 75 of 335 reviews
Reviewed 22 December 2016

We stayed here last night after delivering some shelter dogs from Houston to Round Rock. Check in was swift and accurate, room was clean and ready and on the floor I had requested in reservation. In the morning we had the hot breakfast...sort of the...More

1  Thank Hudson0527
Response from AJ A, General Manager at La Quinta Inn & Suites New BraunfelsResponded 26 December 2016

Thank you for the review Hudson0527! We are glad you enjoyed your stay with us (aside from our 'awesome' location off the highway!) You are correct, unfortunately, and the hotel's entrance/location is something that is out of our control. We have tried to get our...More

Reviewed 13 December 2016

The room attendant didn't clean the room properly. The previous guest left a dirty panty in the room and it was a disgusted sight. The manager moved us into another room and was professional throughout this experience.More

Review collected in partnership with La Quinta
1  Thank adrian g
Response from AJ A, General Manager at La Quinta Inn & Suites New BraunfelsResponded 19 December 2016

Thank you for the review Adrian G! I apologize that you had some issues with your room when you arrived. I am glad our supervisors were able to take care of you and move you to a room that met your satisfaction. As I have...More

Reviewed 29 November 2016 via mobile

After our stay last year, we had just about decided not to return, but its location drew us back. We have stayed twice this month on nonconsecutive nights. The recent remodel is very nice! We love the nice thick towels. We had no complaints about...More

Thank Karen C
Response from AJ A, General Manager at La Quinta Inn & Suites New BraunfelsResponded 1 December 2016

Thank you for the great review Karen C! We are very happy to hear that you enjoyed your stay with us. And thank you for your kind words regarding Michael and Lee. We will definitely share your comments with them. We look forward to seeing...More

Reviewed 26 November 2016

I stayed here one night. I was glad I had read reviews about trouble finding the parking lot entrance. That is something you need to be aware of. The room was fine. Seemed clean. They seemed to be a bit short-staffed. A couple of times...More

Thank Nani1950
Response from AJ A, General Manager at La Quinta Inn & Suites New BraunfelsResponded 28 November 2016

Thank you for the review Nani1950! We are glad that you enjoyed your stay with us. The parking lot entrance is unfortunate. We have tried many times to get it changed, but approvals through the city are easier said than done. When we do have...More

Reviewed 6 November 2016 via mobile

The shower leaked badly, no coffee or towel replacement - read the card in the room. To get your room made up you need to place a "green" card on your bed. Otherwise they will not make it up. Other hotels do the opposite. Pillows...More

2  Thank susanhtml
Response from AJ A, General Manager at La Quinta Inn & Suites New BraunfelsResponded 7 November 2016

Thanks for the review susanhtml! I apologize that you had some situations arise during your stay. Our Green cards are our way of doing our part to conserve water, etc in order to reduce our usage in the area. All LaQuinta hotels practice in the...More

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Traveller (26)
Room & Suite (35)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (39)
Bathroom (6)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$84 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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