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DoubleTree by Hilton Hotel Midland Plaza

589 reviews
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Traveller (35)
Room & Suite (30)
Dining (9)
Overview
  • Excellent37%
  • Very good27%
  • Average16%
  • Poor11%
  • Terrible9%
Travellers talk about
“double tree”(43 reviews)
“cookies”(39 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Midland Plaza
Special Offer: Double Points, Every Stay
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (589)Write a Review
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All reviewsdouble treefree valet parkingcookiesthird floorfull servicenice hotelfire alarmwest texasoil boomstaff was friendlybreakfast buffetmidland areacalled the front deskrooms were cleanbusiness tripupon checkgreat place to stay
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1 - 5 of 586 reviews
Reviewed 1 week ago

Formerly Midland’s premier hotel, the Doubletree hotel is located in the heart of downtown near good restaurants and oilfield businesses. The hotel needs a serious upgrade and a thorough cleaning, although it’s not unacceptable as is, although I would not take my family there. I...More

Review collected in partnership with DoubleTree by Hilton
Thank 56kpf
Response from Helen F, Manager at DoubleTree by Hilton Hotel Midland PlazaResponded 4 days ago

Thank you for your feedback. I will share this with our entire management staff, we continuously work to provide exceptional experiences for our guests. We value our guests and our staff works hard to care for every one of them.

Hotel's Favourite
Reviewed 3 December 2017

I took my daughter for breakfast 12/2 to the Eatery 117 and Liz provided over-the-top excellent service. After she heard it was my daughter's birthday breakfast, she went above and beyond to make sure she felt special. Thank you, thank you, for a wonderful visit...More

Thank j2-14_marie
Response from Helen F, Manager at DoubleTree by Hilton Hotel Midland PlazaResponded 4 weeks ago

Thank you so much for your wonderful review! We greatly appreciate your feedback. Liz is pretty amazing, and we love her! I am so glad you did too! I hope your daughter had a very special day!

Reviewed 1 week ago

Rude, poorly maintained, and over priced! I was extremely disappointed with my stay here. The staff was rude, the room was aged and in poor condition and the price was ridiculous for the quality of the overall experience.

Review collected in partnership with DoubleTree by Hilton
Thank 4brandonw
Response from Helen F, Manager at DoubleTree by Hilton Hotel Midland PlazaResponded 4 days ago

I am very sorry that we failed to exceed your expectations. I have addressed your comments with the appropriate department heads. Thank you for your feedback, we are continuously working to improve our guests experience.

Reviewed 2 weeks ago

The staff were the best part about this. They were nice and helpful. The room was not up to par for price, new years or not. Was not worth the price. Was a new years party so didn't expect much but was worse than thought.

Review collected in partnership with DoubleTree by Hilton
Thank wolfjd24
Response from Helen F, Manager at DoubleTree by Hilton Hotel Midland PlazaResponded 4 days ago

I am very sorry to hear you were not pleased with your experience during our New Year's event. I hope that we will have another opportunity to serve you in the future. We are continually working on providing an exceptional guest experience.

Reviewed 3 weeks ago via mobile

Nice enough. Not near as nice as most DoubleTree’s. Nice staff. Really loud, but staff took care of the problem. Nice breakfast buffet. This is in a good location but really needs some updating and tlc.

Thank slaterster03
Response from Helen F, Manager at DoubleTree by Hilton Hotel Midland PlazaResponded 4 days ago

Thank you for your feedback, we love hearing from our guests. I do apologize that you had a noise issue and I am glad we responded promptly. We are continuously working on providing a better guest experience. I hope we will see you again soon.

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123456118
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$110 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Midland
#3 Business Hotel in Midland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$110 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Midland
#3 Business Hotel in Midland
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (35)
Room & Suite (30)
Dining (9)
Pool & Beach (7)
Hotel & Grounds (40)
Business Centre & Event Rooms (11)
Bathroom (10)
Questions & Answers
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jasonmJ6960UM
27 June 2017|
AnswerShow all 2 answers
Response from joejanet1991 | Reviewed this property |
If this is in Midland Texas, I would say no. The parking is down a tight alley then a tight turn into a low ceiling parking garage. Street parking may be available, but you have to call the hotel itself. I would suggest a... More
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Votes
Room Tips
"Talk to the front desk about the loud maids."
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"Try to get an upper floor."
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"Just dont stay here"
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"Stay somewhere else."
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