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Cleopatra Palace Hotel

Booking.comUS$156*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$187*
US$156*
Great Deal
US$172*
US$187*
US$157*
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Cleopatra Palace Hotel
Cleopatra Palace Hotel
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2,789 Reviews from our TripAdvisor Community

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Showing 2,109: English reviews
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Edinburgh, United Kingdom
Reviewed yesterday NEWvia mobile

Have admired this hotel many times. Lovely hotel in the centre of Las Americas and on the beach. Stayed on B&B basis. Check in was quick and professional. Offered complimentary champagne or water whilst checking in. Cards for the Pool towels also provided. Pool view room 9231. Very spacious, two beds together Forming a massive king bed. TV, fridge and...

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Helpful?
2Thank bella210205
Dudley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017

We enjoyed our break here. Our room overlooked the beach (definitely worth paying a little extra for a sea view). The breakfasts were excellent. We booked half board as this was our first visit to Tenerife. If we return we would book b and b as there are so many restaurant nearby. Our room was fine, we asked for a...

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Helpful?
2Thank Annette S
About Hotel's Favourite Review
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Anette S, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and facilities, and very specially with our staff attention. I know that, together with a quality...

Manchester
Reviewed 3 days ago NEW

We stayed here for a week at the end of March and were blessed with excellent weather. The hotel staff are very welcoming with a glass of bubbly on arrival. we had booked direct with the hotel so got free wifi and a late checkout. We had to change rooms for this but it was worth it as we got...

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2Thank cruise_kitty_44
Bristol, United Kingdom
Reviewed 3 days ago NEW

I stayed with friends for 5days at this delightful hotel.. Our rooms were clean, airy and high up with a good view. The beds were firm but toppers were immediate put on then when I mentioned this. There was a good variety of food for breakfast and the dining room was clean ,comfortable and plenty of staff around although it...

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2Thank Liz327
Paisley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just back from a long weekend b&b break at Hotel Cleopatra Palace Lots of Positives- Great location on the beach and yards from great restaurants and bars. Breakfasts are superb (cater for all). All the staff were friendly and helpful. Wifi was excellent and free. 2 for 1 on cocktails at La Palapa Beach Club 200m along the beach from...

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2Thank Paisleysbnw
West Midlands, United Kingdom
Reviewed 4 days ago NEWvia mobile

As previous reviews have stated the hotel rooms need upgrading but this does not take anything away from the overall stay. Public areas are really nice and customer service is fantastic. Location is second to none with immediate access to the beach and top class restaurants and shops. We stayed at Easter and the whole area was very busy, so...

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Helpful?
1Thank Gillian W
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Gillian W, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I hope to have the chance to welcome you again in future visits to the...

Reviewed 5 days ago NEW

This is an amazing hotel, great facilities, beautiful views of the sea and the pool. The staff in all areas of the hotel are so friendly and fulfil your every need. I would definitely recommend this hotel.

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Helpful?
Thank Kinz423
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking time to write your comments and share it with other travelers on Booking. We are truly happy to know that your stay with us was pleasant and we can only say goodbye with the hope of welcome you soon again. Warmest regards, Alejandro Crespo, General Manager of Mare Nostrum Resort.

London, United Kingdom
Reviewed 6 days ago NEW

If I say it is heaven on earth it won't be an exaggeration:) Cleopatra Palace is the perfect option if you want to stay at the most happening place in Tenerife. Location is just amazing, wonderful staff, super delicious breakfast. Beach just in front of the resort. All in all a complete package for a great holiday!

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1Thank Sugu S
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, I would like to thank you for sharing your comments with other travelers of Booking. We are truly happy to know that your stay with us was pleasant and that our staff and facilities were up to your expectations. Comments like this, give us the energy to continue working hard on all the improvements to show all our...

Leicester, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Jet2holidays
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1Thank julieaN431OI
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Cheshire, United Kingdom
Reviewed 1 week ago

Wouldn't hesitate in recommending this hotel. Spotless rooms tended too daily. Breakfast, you couldn't ask for more. Excellent staff friendliness and very obliging. Pool area is tops, towel system excellent. Don't agree with reserving beds using towels early in a morning and not using them until the afternoon. Pool attendants do try to stop this but failing. Would prefer hairdryer...

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Helpful?
2Thank Susan E
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Susan E, Thank you very much for your nice comments. I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us again for your holidays in Tenerife. Nothing could please us more than welcoming you again soon. I suggest you to visit our web page, where you will find additional...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €127 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#6 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#7 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#11 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Palace Hotel staff and other travellers.
283 questions
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Questions? Get answers from Cleopatra Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool is best”
cruise_kitty_44, 24 Apr 2017 | Read review
“Room in main building”
julieaN431OI, 20 Apr 2017 | Read review
“The side of the building numbered 740 then an odd number have the best sunshine.”
michelleg215, 15 Apr 2017 | Read review
“if you want a good sea view - do not opt for the ground floor”
BB4E, 14 Apr 2017 | Read review
“Ask for sea view”
1952dsm, 9 Apr 2017 | Read review
5 of 5
Booking.com
US$156* /night
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Expedia.comUS$172
Hotels.comUS$157
TripAdvisorUS$156
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*Disclaimer
Prices are for 1 room, 2 adults
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