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Cleopatra Palace Hotel

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Traveller (2056)
Room & Suite (529)
Pool & Beach (257)
Overview
Hotel website
Avenida de las Americas s/n Playa del Camison, 38660 Playa de las Americas, Tenerife Spain See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
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Offers from Cleopatra Palace Hotel
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,385)
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2,568 results
Traveller rating
1,371
810
262
74
51
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LanguageEnglish
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1,371
810
262
74
51
Show reviews that mention
All reviews plunge pool pianist playing mare nostrum resort the hard rock cafe mediterranean hotel on arrival sea view sister hotel glass of champagne breakfast was amazing top floor lovely hotel bed and breakfast basis chocolate fountain superior room gala dinner safari centre
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1 - 5 of 2,568 reviews
Reviewed yesterday

Me and my partner booked 5 nights (kids free) break to Tenerife and chose Cleopatra Palace for it's location. Paid extra for the sea views and had a great holiday. Nice touch at check in they offer you some champagne and then your bags are...More

Thank Mike M
Hotel's Favourite
Reviewed 29 August 2018 via mobile

Travelled as a family of 6, four adults and 2 children..Stayed at the Marenostrum resort Cleopatra palace for 2 weeks. We had an adjoining family rooms and it was perfect. Rooms were good sized, alittle dated but clean and very quiet. Restaurant was lovely, breakfast...More

5  Thank Lynne R
Response from Alejandro C, General Manager at Cleopatra Palace HotelResponded 30 August 2018

Dear Lynne R, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and...More

Reviewed 2 days ago

We have stayed here many times. Although it is looking tired there is much to like about this hotel. The location is great- on the coast with lots of good bars and restaurants on the doorstep. The rooms are large and comfortable, with free safe...More

Thank Maureen G
Reviewed 4 days ago via mobile

I had looked at trip advisor nearly every day looking at the latest reviews for cleopatra palace after I booked it nearly a year ago so was expecting the odd complaint here and there to be justified. We arrived there Monday lunchtime and greeted straight...More

Thank JamesS5473
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded yesterday

Dear James, Let me thank you very specially for taking the time to write such a long review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. I...More

Reviewed 4 days ago

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Review collected in partnership with Jet2holidays
Response from Alejandro C, Director General at Cleopatra Palace HotelResponded yesterday

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About
Description
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa More relaxation with thalassotherapy and perfect tranquility. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$133 - US$315 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
,
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Location
Spain > Canary Islands > Tenerife > Playa de las Americas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
On the Beach
,
Spa
,
Romantic
,
Luxury
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
431
Price range
US$133 - US$315 (Based on Average Rates for a Standard Room)
Also Known As
Cleopatra Hotel Tenerife
,
Hotel Cleopatra Palace
,
Cleopatra Palace Tenerife
,
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Location
Spain > Canary Islands > Tenerife > Playa de las Americas
Photos
Traveller (2,056)
Room & Suite (529)
Pool & Beach (257)
Dining (158)
Amenities (84)
Family and Play Areas (9)
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Questions & Answers
Ask a question
17Lauren17
15 October 2018|
Answer
Response from Gavin D | Reviewed this property |
Yes you are able to upgrade you have to pay at reception
0
Votes
Coastal163817
15 October 2018|
AnswerShow all 5 answers
Response from Alejandro C | Property representative |
Dear Coastal, There aren´t tea and coffee facilities in the room, but you can request room service and ask for the cost of coffee and tea. Best regards,
0
Votes
Google Translation
BelfastBaxter
10 October 2018|
AnswerShow all 4 answers
Response from Alejandro C | Property representative |
Dear BelfastBaxter, I suggest you contact our reservations department (what you can do through our website if you wish) so that you know all the available options according to the indications you give us in terms of... More
1
Vote
Google Translation
Room Tips
"Sea view is worth the extra money."
mikemY7609WW
yesterday
Read review
"Probably worth paying for a room with sea view as it would be lovely, but we had a view over a garden area..."
818valeriee
4 days ago
Read review
"pool view rooms offers the best value"
Lagerlout61
2 weeks ago
Read review
"Love the pool view rooms high floor"
Bluebird50887
2 weeks ago
Read review
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