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Calle California 1, 38660 Playa de las Americas, Arona, Tenerife Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1721)
Pool & Beach (281)
Videos (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Spring Hotel Bitacora
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 59 hotels in Playa de las Americas
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km).
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Property amenities
Free internet
Pool
Coffee shop
Bicycle rental
Game room
Books, DVDs, music for children
Children's playground
Airport transportation
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Shallow end in pool
Poolside bar
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Vending machine
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Children's television networks
Indoor play area for children
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Meeting rooms
Facial treatments
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Sofa
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more
4486Reviews1016Q+A100Room tips
Traveller rating
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Popular mentions
kim h wrote a review Yesterday
united kingdom36 contributions24 helpful votes
Just returned from staying at the Spring Bitacora wow the refub is amazing having stayed at the Bitacora before we could not wait to retuned and see what they had done lovely adult pool and jacuzzi and 2 pools for children 1 having we the hotel quite but weekends a lot of Spanish people came for the weekend so a bit busy but still plenty of space safety of guests priority plenty of hand sanitation stations in restaurants area and all over the hotel ,staff sanitizing table after people had used them everyone wearing masks .Excellent staff service in bar papaya from Oliver .Jose and cesar waiters in fun bar giving excellent service Kwok Wan and Valerie and the rest of the bar staff ,service in main restaurant from the waiting staff both waitress and waiter excellent .Only a couple of points were we found the food at dinner not as good as it was too many fancy fish dishes food on grill cold when got back to table .Entertainment at night was outside at bar papaya in plastic glasses towards end of holiday entertainment resume back to main fun bar
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: room overlooking pool more noise
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HeatherDavid wrote a review Mar 2020
32 contributions27 helpful votes
Hotel's Favourite
Everything about this hotel was first-class. We had a fantastic room with a terrace which saw the sun from about 10-30am until the evening. The room itself was massive, beautifully presented and always spotlessly cleaned. The buffet meals were probably the best we have had. We like to eat early and the hot food at the start of service was definitely hot! Staff were generally friendly and helpful (our only less than perfect experience was when we arrived at 2-30am, 30 hours after our due arrival time due to the sandstorm which disrupted flights; to be told that they had put us down as "No shows" was not exactly what we wanted to hear nor were we interested at that time in the lengthy explanation that was proferred).
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Date of stay: February 2020
Cleanliness
Service
Room Tip: Terrace definitely worth having - we LOVED it
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5 Helpful votes
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Response from , Owner at Spring Hotel Bitacora
Responded 12 Mar 2020
Dear client, Many thanks for sharing your experience with other travelers here onTrip Advisor. We are very happy to know that you have enjoyed your stay with us and we hope that many more holidays will follow. Thank you for praising our hotel and services, and sorry for the inconveniences on arrival but due to the sandstorm the tour operators were a little bit in caos!!! Best wishes from the whole staff.
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John Stanley wrote a review 23 Sep
10 contributions6 helpful votes
+1
We would like to thank the whole team at Bitacora hotel beautifully. I will start with the fact that I came to Tenerife with a negative attitude, I was looking for peace and quiet with my family, but that my son would have attractions and be happy. Only at the entrance, we were greeted very nicely, we got the room a few hours earlier. Everywhere clean, lovely staff. Room 310 is perfect overlooking the swimming pool. David is very happy, he loves everyone at the kids club. Wonderful care for children, professional staff of energetic people who always work hard with a smile. Thank you for having so many good times for David (son). Lovely restaurant, wide range of products for breakfast as well as dinner. Everyone will find something for himself . Lots of options, all fresh and delicious. Lifeguards great with very good energy. Photographers take wonderful photos while being invisible, thank you. Lovely performances in the evenings, I went back in time and cried something beautiful, very talented. Lots of attractions for children. Spa pool, slides, large modern playground, pilates, aqua areobic. Can be replaced and exchanged. you have to come. we will come back for sure next year. Thank you for everything, for the wonderful time, atmosphere and rest. We have recharged the batteries and we are relaxed, it was the vacation we were looking for. We didn't need anything else outside the hotel, we had everything in place. Thanks so so much for everyone, See you Bitacora xx
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Response from Customer Experience Department, Guest Services / Front Office at Spring Hotel Bitacora
Responded yesterday
Dear guest, We would like to start by thanking you for choosing the Spring Hotel Bitácora for your holiday and for taking the time to share your experience with us. We are very proud to read your comments praising our staff, as we work hard daily to provide unforgettable experiences for our guests. Your feedback is crucial in this process and we value your time very much. We are happy to hear that our animation team offerings have been to your liking! Once again we thank you for sharing your experience with us and look forward to serving you again very soon. We hope to have the opportunity to welcome you again soon! Kind regards from the whole Bitacora team in Tenerife.
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John B wrote a review 20 Sep
London, United Kingdom80 contributions34 helpful votes
Our holiday has just started ! But our first UP experience at the spring hotel Bitacora has started amazingly,we arrived Friday 17th and on Saturday had a knock on our room door by a staff member giving us an invitation to a dinner on Monday night with a menu to knock your socks off,my wife doesn’t eat fish but the hotel generously allowed us to change the fish dish ,the UP experience is reasonably new here,and this dinner is not displayed or advertised,it’s completely free to UP guests,and it was Fantastic,we have eaten In most restaurants in Tenerife ,and the Spring hotel outdone them all ,the chef prepared the best food we have had ,from starter to dessert each course,was outstanding,the staff were amazing in their own departments,from management to ,kitchen staff ,chefs,waiters to bar staff ,each member done a fantastic job ,if you liked the spring Bitacora before the UP experience was born then you will like it even more now ,especially with the complimentary dining experience,we take our hats off to the staff it’s truly an amazing experience,we are very grateful to have had the chance to take part in,thank you
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Date of stay: September 2021
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Response from Customer Experience Department, Guest Services / Front Office at Spring Hotel Bitacora
Responded 4 days ago
Dear guest, We would like to start by thanking you for choosing the Spring Hotel Bitácora for your holiday and for taking the time to share your comments with us. How nice that you have decided to enjoy our exclusive UP area! We have personally made sure that the UP area is to be enjoyed in a different way and we pay attention to every detail of the Monday dinner. We are very proud to read your comments praising our staff, as we work hard daily to provide unforgettable experiences for our guests. Your feedback is crucial in this process and we value your time very much. Once again we thank you for sharing your experience with us and look forward to serving you again very soon. Yours sincerely, The Bitacora team in Tenerife.
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Zulf wrote a review 20 Sep
5 contributions
We arrived on the 14th Aug and left on the 26th Aug 2021. From the moment we arrived My Family ( 2 adults & 2 young boys) had a great time. We went with Half Board , the breakfast was plentiful and a full choice as well as dinner, we did not feel at any time board or frustrated with the menu choices, so well done Bitacora Spring for this! The entertainment was fabulous, the dancers were amazing very professional and friendly. One of the singers was so loud naturally she didn't need a mic, however if she soften her voice a little she would be amazing! The kids entertainment in the evening was good. It put a big smile on my boys faces and they are quite critical usually, so well done entertainment department for an overall excellent service. In the day we decided to sunbathe on the terrace, so we didn't get into all the bickering regarding sun loungers. My wife & I went to the gym most mornings and it has almost everything you needed which was fab, My wife also did the Zumba pool classes which she really loved. The waiters and assistants were amazing in the restaurant, you guys work so hard, you rock!!!! The hotel was clean & safe & adhered to the Covid Rules. Some guests being silly about it, but hey that's the Guests issue's. Overall we had a splendid time & we just booked Christmas there too!! Looking forward to it. Thank you Bitacora Spring for an overall great service! See you in December...
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Date of stay: August 2021
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Response from Customer Experience Department, Guest Services / Front Office at Spring Hotel Bitacora
Responded 4 days ago
Dear Guest, We would like to start by thanking you for choosing the Spring Hotel Bitácora for your holiday and for taking the time to share your comments with us. We are very proud to read your comments praising our staff, as we work hard every day to provide unforgettable experiences for our guests. Your feedback is crucial in this process and we value your time very much. We are very happy to hear that you enjoyed our entertainment offer! Once again we thank you for sharing your experience with us and look forward to serving you again very soon. See you in December! Sunny regards from all the Bitacora team in Tenerife.
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PRICE RANGE
US$144 - US$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bitacora hotel tenerife, hotel bitacora tenerife, bitacora tenerife
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
314
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Frequently Asked Questions about Spring Hotel Bitacora
Which popular attractions are close to Spring Hotel Bitacora?
Nearby attractions include A Compas Flamenco Show Tenerife (0.3 km), Piramide de Arona (0.4 km), and Sax Rock Bar (0.4 km).
What are some of the property amenities at Spring Hotel Bitacora?
Some of the more popular amenities offered include a pool, an on-site restaurant, and airport transportation.
Which room amenities are available at Spring Hotel Bitacora?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Spring Hotel Bitacora?
Guests can enjoy an on-site restaurant, a poolside bar, and a snack bar during their stay.
What are some restaurants close to Spring Hotel Bitacora?
Conveniently located restaurants include Bbq Spice indian tandoori, Tandoori Hut - Las Americas, and Ricco Gelato.
Are there opportunities to exercise at Spring Hotel Bitacora?
Yes, guests have access to a pool during their stay.
Does Spring Hotel Bitacora have an airport shuttle?
Yes, Spring Hotel Bitacora offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Spring Hotel Bitacora?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Spring Hotel Bitacora?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Spring Hotel Bitacora?
Many travellers enjoy visiting Casa Fuerte (7.3 km), Mariposa (7.8 km), and La Fuente de los Tres Chorros (7.5 km).
Does Spring Hotel Bitacora have any great views?
Yes, guests often enjoy the ocean view available here.