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H10 Las Palmeras

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H10 Las Palmeras
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3,177 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
Stafford, United Kingdom
Reviewed 2 June 2014

Stayed in this hotel for a week all inclusive in late May. The hotel is well situated for PDLA with a gate with access to the front promenade. We asked for via email and received a room on a high floor – away from any noise. Poolside rooms are available but I think they cost extra. The room itself although...

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Helpful?
3Thank steve c
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for your opinion about your recent stay with us. We are glad to know you are very satisfied with the hotel and for recommending us to other readers. We will study your comments carefully. Also, we would like to apologize for any inconvenience we might have caused you. We hope to welcome you very...

Reviewed 1 June 2014 via mobile

This was our 4th time staying and the H10 Las Palmeras, my wife and I have stayed here as a couple on our own, with a toddler and we were there with a toddler and baby this time. Every time we come something has been improved and this time was no different. Food is good and even the fussiest of...

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4Thank Alan N
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for taking time to publish your opinion on Tripadvisor and for your confidence in our hotel. It is nice to hear you like our hotel and you will want to come back next time. Sorry for some of the inconvenices caused during your stay. The pool bar will be open during night on secon...

Preston, United Kingdom
Reviewed 1 June 2014

We stayed 9th May -23rd, jet2 flight from Blackpool and transfer from airport excellent. Whenwe arrived we checked in and when I was given the room key I asked if it was a sea view to be told very abruptly by Nicole thst it wasn't. I had emailed the hotel directly to ask for a sea view as it was...

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4Thank NeilWa715
Durham, United Kingdom
Reviewed 30 May 2014

just got back early hours today. first the positives. hotel was cleanish (bath wasn't cleaned for the entire 2 weeks). pleasant gardens, close to the sea (2 min walk). most of the staff at the hotel were fantastic. bar staff, cristo, marco and jeordie were fantastic, they should be premoted. also the guy (idre? and Karen) the kids entertainers were...

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Helpful?
1Thank julie d
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, thank you for having taken the time to publish your comment on tripadvisor.com. Please give us the opportunity to apologize for the inconveniences happened during your stay. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere, we are sorry that we have not been successful in your case. The pool has been...

Banstead, United Kingdom
Reviewed 29 May 2014

Stayed with wife to celebrate anniversary in sea view room on 7th Floor in early May. Room was a little on the small side but clean. We would have preferred a slightly softer bed however that might not be an issue for others. The room had an excellent view with the sunset behind the sea right in front of you...

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5Thank very_posh
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, hoping that you have had a pleasant flight back home, we thank you very much for having taken the time to forward your feedback on tripadvisor.com. Please be assured that we constantly work on improving our services in order to enable a pleasant stay to our customers. We sincerely regret the disturbance during the night. Our downtown location...

West Yorkshire
Reviewed 29 May 2014 via mobile

We visited the H10 Las Palmeras for the second time on the 17th May for a week.  Two weeks before departure we received an email from our tour operator Jet2 holidays stipulating that the small pool would be closed from the Monday 19th for 5 weeks.  As we had previously visited this hotel we were aware another pool would be available all be it a...

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Thank Pilkos
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank very much for your comments. We have answered you by mail about all the inconveniences you have mentioned. Thank you once more for taking time to publish your opinion Best Regards, Ana Martín

Stanley
Reviewed 29 May 2014

Just returned from 2 weeks holiday. 13/5/14 -27/5/14 I have read the reviews just put on and I can not believe some of them. No-one mentioned about the pool being close or the noise from the pubs under the hotel.We were never informed they were closing one pool for refurbishment.The noise from drilling,banging made the pool area a nightmare to...

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2Thank Lindarue
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, thank you for having taken the time to publish your comment on tripadvisor.com. Please give us the opportunity to apologize for the inconveniences happened during your stay. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere, we are sorry that we have not been successful in your case. The pool has been...

Hampshire, United Kingdom
Reviewed 28 May 2014 via mobile

We stayed here for a week in middle of May. Staff are very friendly and helpful. Rooms are adequate and beds are large and comfortable. Entertainment for children was good for little ones. Pool area very clean and tidy. Food a different theme every evening trying to cater for all tastes. Would go again. Only a little noise for rooms...

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3Thank Trudy D
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for posting your review on Tripadvisor. We really appreciate the confidence you have placed on our hotel by choosing it to enjoy your holidays. It is really nice to read your positive feedback about the location, the amenities in your room and the cleaning and we will make sure that the team is aware...

Dukinfield, United Kingdom
Reviewed 28 May 2014

stayed in this hotel from 16 may- 26 may got room i asked for which was a high floor, only fault not got sea view, for some reason this is a chargeable request, even though room where available???can't see why if there are emptey you cant have one, only complaint, the rest of the hotel is just great, staff, all...

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8Thank jean3223
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for your review on Tripadvisor. We are very sorry for your comments about the sea view room. As you know, the sea view room is a type of room which must be booked to assure one. We received hundred of mails requesting a sea view room, and as you can understand, it is not...

Lancaster, United Kingdom
Reviewed 28 May 2014

tn he staff are all very good and helpfull every where is clean.we will go again noise from bars across from rooms.but enjoj are holiday and will go again and ask for aroom at the other side of the hotel

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Thank john p
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, We sincerely regret the disturbance during the night. Our downtown location can mean extra street activity on weekends, as much as we try to contain it. We are pleased to know that you were satisfied not just by the friendliness of the staff at the Hote, also by cleaning and the entertainment. We hope to welcome you nex...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the centre of Playa de las Americas, just next to the sea and with direct access to the to the maritime promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. The hotel offers comfortable rooms, delicious dining options (including the Italian a la carte restaurant, Specchio Magico), outdoor pools, a Daisy Club, a multisports court and a gym. Guests can also enjoy a full programme of daytime and evening entertainment. ... more   less 

Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €130 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
Reservation Options:
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Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas
Hotel Style:
#6 Top resorts Hotel in Playa de las Americas
#11 Family Hotel in Playa de las Americas
#14 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from H10 Las Palmeras staff and other travellers.
402 questions
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Questions? Get answers from H10 Las Palmeras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid above or next to the Irish bar!!!! very noisy”
 of 5 bubbles Jnfhappydays, 27 Feb 2017 | Read review
“The rooms are quite small but adequate if only 2 sharing”
 of 5 bubbles Juls298, 26 Feb 2017 | Read review
“Sea views are best”
 of 5 bubbles NicholasM24, 23 Feb 2017 | Read review
“Rooms not bad but Balcony rather small.”
 of 5 bubbles 528fayv, 19 Feb 2017 | Read review
“sea view rooms on upper floors are nicer decor but the beds are still hard ”
 of 5 bubbles bestfitzy20, 29 Jan 2017 | Read review
5 of 5