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Hotel Troya

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Hotel Troya
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1,291 Reviews from our TripAdvisor Community

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Showing 671: English reviews
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Leek, England, United Kingdom
Reviewed today NEW

Just returned from a weeks stay at this hotel. This hotel is in a good location, approximately 300mts from the beach and lovely walkways super market just a 3 minute walk. Most of the staff are very friendly and helpful, I stayed breakfast and evening meals, I had nothing to grumble about. I stayed in a room on the side...

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Thank Jane S
Inverness, United Kingdom
Reviewed today NEW

We decided at short notice to have a week in the sun with Jet2 package and came up with a good all round package for my wife and I. The Hotel was well located had ease of access to the sea and resort areas. We ended up going AI and have to say overall the drinks and food were good...

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Thank Highlander17
Higham on the Hill, null, United Kingdom
Reviewed yesterday NEWvia mobile

Just returned from 2 week stay in this Hotel. It could be an amazing hotel but something needs to change with the food and presentation. The temperature at best is tepid. Which makes it unpalatable. The staff in general are not warming and don't seem to enjoy what they are doing. With the exception of two members of staff behind...

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Thank DavidBetteridge
Liverpool, United Kingdom
Reviewed 2 days ago NEW

This hotel is in a great location, just over the road from the beach, and close to shops, bars etc. the public areas and rooms are kept spotless by the hard working staff. Bar and restaurant staff are polite and helpful. Rooms are well appointed with a large bathroom having both bath and shower and there is a load of...

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Thank terry g
Cardiff-by-the-Sea, California
Reviewed 2 days ago NEW

The location of this hotel is stunning.We are here at the moment so feel I have to support this hotel. Our room is lovely and spacious with the most cupboard space I have ever had anywhere. The beds are very comfortable snd when we asked for extra pillows we had them straight away. There are plenty of sun loungers around...

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Thank Christine M
Widnes, United Kingdom
Reviewed 3 days ago NEW

We stayed here for a week at the end of October. Our room was lovely and spacious with towels changed every day if we needed them. We stayed half board and I could not complain about any of the meals as there was always something to choose from even for a fussy eater like myself. The staff were always pleasant...

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1Thank julie u
Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just returned from my second visit to this hotel I don't understand how people can moan about this hotel. Amazing location near everything you could want in Tenerife with Siam mall and park walking distance. The rooms are spacious with the comfiest beds! There are so many options with breakfast dinner and tea with the amount of food they serve....

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1Thank SheridanMG
Reviewed 1 week ago via mobile

Stayed here for a week. Stayed in club alexandre room which was a bit smaller than expected. Smallest balcony i have ever seen with no sun all day. Deffinately not a 4star. Not impressed with cleaning either spilt some tea on bed sheet and left it for cleaner to see and the sheets were still not changed. Had clean towels...

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Thank ansm1th
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you for spending some minutes in leaving your impressions on tripadvisor. We feel sad to read that your general view of our Hotel and services is so negative. We appreciate your good comments on our reception staff anyway. As we can read, one of your main comments is related to the room and Hotel amenities and services....

Reviewed 1 week ago

Well what a let down you get to the hotel and think wow its lovely ,rooms are clean and large then when you look closer .Safe you have to pay for i thought mine was broke so rang reception no you have to pay 2.50 euros per night to use it .my friend wanted to go into indoor pool no...

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3Thank Julie R
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you for spending some time in leaving your comments on tripadvisor. We appreciate your highlights of the size and the cleanliness of the rooms. Regarding the aspects which have let your review down, we would like to insist, like already in many other replies to another reviews on this site: Please, please, enquire anything you need to...

Carlow, Ireland
Reviewed 1 week ago via mobile

Hotel it self is 4* but i would say the service and overlook of the hotel is good 3* hotel,food is good but nothing special not for meat lovers like me,not enough sun beds around pool area and very overpriced hotel the best thing about the hotel is location.

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3Thank Stanky217
Sergio G, Comercial Junior at Hotel Troya, responded to this review

Dear guests, Thank you for taking some minutes of your time in leaving your impressions on the Hotel Troya. We regret to read that our standards didn't meet your expectations. We appreciate your good comments on our location anyway. We hope to have the opportunity, at least to greet you in the future, Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Spa
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Troya Hotel is a 4 Stars Resort, placed in the center of Costa Adeje’s Boulevard, and facing front Troya Beach. This is a first class Hotel located at only 20 meters away from the beach, with only the seafront walk in between the sea and the hotel. A modern building ‘L’ shaped, with large areas, sweet-water pool, heated during the winter season, plus our Natural Spa with more than 1000 m2 full of sensations. The Troya Hotel offers the perfect atmosphere in order to entirely enjoy the tropical weather of Tenerife in any season of the year. This Hotel is the only one in the company that also offers the All Inclusive board basis option. Our aim is to satisfy our customers. ... more   less 

Additional Information about Hotel Troya

Address: Avenida Rafael Puig Lluvina, 2, 38660 Playa de las Americas, Tenerife, Spain (Formerly Hesperia Troya)
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €91 - €2,249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Troya 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Hesperia Troya Hotel Playa De Las Americas
Hotel Troya Tenerife/Playa De Las Americas
Hotel Style:
#8 Spa Hotel in Playa de las Americas
#11 On the Beach Hotel in Playa de las Americas
#18 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Troya staff and other travellers.
363 questions
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Questions? Get answers from Hotel Troya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea room with a view”
 of 5 bubbles Highlander17, 21 Feb 2017 | Read review
“ask for a pool view to get sun all day on veranda”
 of 5 bubbles terryg485, 19 Feb 2017 | Read review
“Room 328 is lovely with a partial sea view and quiet with good beds.”
 of 5 bubbles 575christinem, 19 Feb 2017 | Read review
“Go for the junior suite”
 of 5 bubbles T101WRsusanm, 3 Feb 2017 | Read review
“Not a side dea view if you like sun choose a pool view”
 of 5 bubbles LeedsPhilip, 2 Feb 2017 | Read review
5 of 5