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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,612 Reviews from our TripAdvisor Community

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Showing 1,918: English reviews
Reviewed 21 June 2015 via mobile

Stayed for 7 nights, 12th-19th June 2015. On first impressions the hotel was fantastic; the foyer and reception area are nicely decorated and well kept. The room was as to be expected; clean and tidy with maid service daily and equipped with a fridge (small fee per day) and a safe deposit box. The pool area is large with an...

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Helpful?
1Thank Simon B
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Simon B, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. First of all apologize for the inconvenience caused by our maintenance service. We have started to monitoring this incident in order to don´t happens again. Our only goal is to fulfill your expectations and offer...

Reviewed 19 June 2015 via mobile

Stayed here just recently and it was lovely. Breakfast was lovely although if you're from the UK and expecting a full fry up (or just a fussy eater like my girlfriend) then the breakfast might not be what you're looking but I personally thought it was lovely. Rooms were SPOTLESS and I can't thank the cleaners enough as they done...

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5Thank Graham2412
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Graham2412, Let me thank you for share your comments with other travellers on TripAdvisor. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different departments you mentioned. All kind of feedback is very important for us, as it gives us the chance to improve and...

Reviewed 19 June 2015

Stayed at this hotel in March, found it to be a lovely hotel. We stayed at the sister hotel cleopatra palace I'm November and liked the look of this one so came back! The hotel was clean, staff were lovely, polite and welcoming. We stayed bed and breakfast food was lovely! Will defiantly return and would recommend to anyone

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3Thank Fay1234
Motherwell, United Kingdom
Reviewed 19 June 2015

On the 2nd day of the holiday my Mum had her phone stolen from the room. It had been left there to charge while she went for breakfast. In the meantime the cleaner came in to clean the room and the phone mysteriously disappeared. If you cannot feel secure in the room it puts a dampener on the entire holiday.

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20Thank BarryMcCormack
Esteban Sedano C, Director General at Mediterranean Palace Hotel, responded to this review

Dear BarryMcCormack, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. The most important thing is that you contact our staff anytime you need them and they will do their best to assist you. In this type of case in which objects disappear we recommend going to...

Peterhead, United Kingdom
Reviewed 18 June 2015

Nice hotel in. A very good location. Would have scored 5 but the rooms are a bit dated but clean. Nice friendly and helpful,staff and would definitely go back. We upgraded to pool/sea view and was very nice,however probably not worth the money due to location to beach and not that much time spent in room.We will,come back as perfect...

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4Thank johnjohngs
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Johnjohngs, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. It makes us truly happy to see you having had an enjoyable holiday and that we were part of it at the Mediterranean Palace Hotel. We have to thank you also for...

Shropshire
Reviewed 17 June 2015

Visited the hotel last week. We were welcomed with champagne which was a nice touch, the staff on reception were really friendly, throughout the holiday all of the staff were helpful, smiling and welcoming which made a nice change from some hotels we've been to. brilliant location, in the middle of everything, the pool area was lovely, plenty of sunbeds...

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2Thank DianeBear
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear DianeBear, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. We appreciate very much your comments, as it gives us the chance to work harder and improve to become again your first choice. We have started in 2012 a refurbishment plan and...

Llandudno, United Kingdom
Reviewed 17 June 2015

Over the last fifteen years we've been to Tenerife seven times and stayed in four different hotels. Up to this year we've always stayed up towards Costa Adeje and we've always had a great time. This year we decided to change the area a bit (but not too much!!😉) and headed down towards the direction of Los Christianos and had...

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4Thank embojones
Reviewed 17 June 2015 via mobile

We booked a week here for a family break. I had read previous reviews and doubted our choice!!!! I couldn't believe the reception we received when we arrived so much fuss was made over my two little grand daughters the welcoming glass of fizz such a lovely touch!! The suite was brilliant - presents for both the girls little dressing...

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2Thank lesley s
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear lesley s, Let me first thank you for share your comments with other travellers on TripAdvisor. All kind of feedback is very important for us, as it gives us the chance to improve. Such nice comment give the energy to continue working hard and show all our guest our improvements. We are very happy to know that your experience...

Nottingham, United Kingdom
Reviewed 16 June 2015

We visited this hotel 2 weeks ago and have to say it was fantastic. We were greeted by hotel staff offering us champagne & orange juice upon arrival and the gentleman then took our cases to our rooms for us. We stayed in a mountain view room which we didnt mind as didn't intend to spend much time in the...

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3Thank KaylaF1
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear KaylaF1, I wish to express my sincere gratitude for having taken time to write such a detailed summery of your experience at Tenerife and about your stay at Mare Nostrum Resort. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different departments you mentioned. It...

Aberdeenshire, United Kingdom
Reviewed 14 June 2015

Soon as you arrive was made welcome with glass of presseco and friendly staff at reception, Good sized room,very clean, Air conditioned, nice size of balcony, Once there we upgraded to a Room with a splash pool well worth upgrading to, massive balcony bigger room with a living area. Breakfast was lovely everything you would expect from cooked to continental,...

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3Thank Michael W
Esteban Sedano C, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Michael W, Let me thank you for share your opinion with other travellers of TripAdvisor. We have to thank you also for choosing the Mediterranean Palace Hotel as your choice for your holidays in Tenerife. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €103 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#10 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
221 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing quieter”
 of 5 bubbles sarahwZ3359DW, 9 Dec 2016 | Read review
“Choose a room adjacent to more residential areas, less noise from clubs and restaurants.”
 of 5 bubbles Tr1pStarr7, 8 Dec 2016 | Read review
“We had a pool view on the 3 floor good views the same room on the 4 floor was £10 pn more not much more of a view”
 of 5 bubbles 726sl, 28 Nov 2016 | Read review
“overlooking pool.”
 of 5 bubbles cooly690, 27 Nov 2016 | Read review
“Fifth floor and sea view”
 of 5 bubbles DrewF2307, 24 Nov 2016 | Read review
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