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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,792 Reviews from our TripAdvisor Community

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Showing 2,055: English reviews
Bathgate, Scotland, United Kingdom
Reviewed 7 October 2015

Loved this hotel. Prime location. Would most certainly stay in this hotel on my next visit to Tenerife. Fab pool, plenty of sunbeds and umberella's. Great for single, married and families. Couldn't fault it.

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Helpful?
5Thank Anne W
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Anne W, I would like to express many thanks for sharing your positive and encouraging impressions with all of us here. We are truly happy to know that your have enjoyed your stay at The Mediterranean Palace Hotel. Do not hesitate to contact directly us in future visits, we will be pleased to assist you. We look forward to...

miketheredfan
Reviewed 7 October 2015

This is a great family hotel.It has everything you need to entertain the little ones.We are a couple and and found it a bit noisy at the pool.So we used their sister hotel (The Cleopatra ).The Rooms are grand and they are cleaned each day.We went on a bed and breakfast basis and found plenty of choice.The location is beside...

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3Thank miketheredfan
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear miketheredfan, I would like to express many thanks for sharing your positive and encouraging impressions with all of us here. Regarding your comment about the rooms, we are aware that they need a change and that is why we started a remodeling plan in 2012. We started with the common areas (sport bar, restaurants, gardens, main pool, solarium and...

fochabers,moray
Reviewed 6 October 2015 via mobile

Quick check in on arrival,nice glass of cava from receptionist,and porter showed us to room and helped with our cases.We have stayed in the sister hotel next door,the Cleopatra,so knew what to expect from the room,they do need updating,but had everything we needed and was clean,overlooking the pool.We had a free safe,free fridge and the air con was really good.We...

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5Thank loopylynne1
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear loopylynne1, First I would like to thank having written us so nice comment and share it with other travellers of TripAdvisor. I am glad to know that your stay with us was good and believe me that I have to thank you all the suggestions made. Our guests can use all the facilities of both hotels, the restaurants, the...

Glasgow, United Kingdom
Reviewed 6 October 2015

Just back from another visit to the Mediterranean Palace Hotel (Mare Nostrum Resort). As we have stayed at the hotel on many occasions it was nice to be recognised by Khalil when we checked in. He was very friendly, pleasant and attentive which made for a very smooth check in, he could not have been any more helpful. Breakfast as...

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2Thank June C
Edinburgh, United Kingdom
Reviewed 5 October 2015

The rooms are very basic and are in need of refurbishment , swimming pool area is good , we booked full board and found food repetitive although service was good I would class this hotel as a 3 star , hotel location is good it's very central and is close to all shops and has a nice beach on its...

Review collected in partnership with Jet2holidays
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2Thank H3266BXsusang
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear H3266BXsusang, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. Regarding your comment about the rooms, we are aware that they need a change and that is why we started a remodeling...

Klagenfurt, Austria
Reviewed 4 October 2015

June 2015- surprising clean and organized and not terrible crowded in June but not empty ( apparently we were not in the season but the Tenerife was not deserted , in the Center was nice and with tourists and the restaurants were pretty packed also with clients .... i don't want to know how the season look like, as i...

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Helpful?
3Thank MihaTab
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear MihaTab, First of all I would like to thank you the dedicated time to send us your comments about your stay at our hotel. Each comment help us to improve and I will transmit to the different departments that you mentioned. I am truly glad that we were able to offer you an unforgettable holiday and I would like...

swansea
Reviewed 4 October 2015 via mobile

We stayed on a bed and breakfast basis, food was good and plenty of it. Breakfast was until 10.30, but there was no rush to get you out. Even when we arrived once at 10.25, the dining room staff were very friendly and attentive, that said I couldn't fault any of the staff at the hotel, always polite and very...

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3Thank Topbanana0
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Topbanana0, Let me first thank you for taking time to write us your comments. I would start by the comments made on our staff. Certainly, we are aware that they are a great value in our hotel and so we try to make them feel happy to transmit to each guest the great family we are. And this is...

Romford, United Kingdom
Reviewed 3 October 2015 via mobile

Went there in May and loved all the amenities at a stones throw, the best hotel be far in playa de las Americas. The staff are very friendly and the rooms were clean, the food was good too. I've now returned to Tenerife 3 months later and wished I'd booked Mediterranean palace and not listened to what the travel agent...

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3Thank aash4ever
Birmingham, United Kingdom
Reviewed 3 October 2015

This is quite a difficult review to write as so much is good yet so much needs to improve. I shall start with the downside and end on a high note. The hotel itself is listed as a 5 star resort, it isn't. The rooms are very tired. The first room we were allocated had amazing aircon, but it also...

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4Thank Lily-Anne999
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Lily-Anne999, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We are aware that the Resort need a change and that is why we started a remodeling plan in 2012. We started...

barnsley
Reviewed 2 October 2015

We love this hotel and we love tenerife, this was our 4th visit to this hotel and we are booked in again for december our 3rd visit this year. The road works never bothered us because we know how beautiful this part of tenerife is and the work has to be done, and once our balcony door was closed we...

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1Thank xxxfrankie
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear xxxfrankie, First I would like to thank having written us so nice comment and share it with other travellers of TripAdvisor. I am glad to know that your fourth stay with us was once again outstanding. We have to thank you also for choosing the Mediterranean Palace Hotel as your choice for your holidays in Tenerife. We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €109 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
245 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a balcony facing the pool! beautiful view!”
 of 5 bubbles keeleymarieh, 20 Mar 2017 | Read review
“Top floor with sea and pool view”
 of 5 bubbles F3160IWdanielk, 19 Mar 2017 | Read review
“All good,better near the centre.”
 of 5 bubbles terryengland2016, 13 Mar 2017 | Read review
“High room with pool view, but you pay extra for pool or sea view”
 of 5 bubbles MaggieM336, 13 Mar 2017 | Read review
“We moved from a room overlooking the road to one with pool views but with a 70€ supplement for 7nights.”
 of 5 bubbles pfinley2016, 10 Mar 2017 | Read review
5 of 5