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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,741 Reviews from our TripAdvisor Community

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Showing 2,017: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 26 September 2015

lovely hotel nice spacious room spent every night in the bulls head bar watching a live band called the vagabonds they were fantastic songs for everyone! Is located just behind the shopping centre opposite the hotel would highly recommend it to anyone

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1Thank roberta t
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear roberta t, Let me first thank you for sharing your comments with other travellers on TripAdvisor. We hope that your stay with us was pleasant and do not hesitate to conctac us in future bookings, we will be pleased to assist you. We look forward to welcome you soon, Best regards.

Brighton, United Kingdom
Reviewed 25 September 2015 via mobile

Breakdown of stay, 4 nights b&b with pool view room for 2 people Rooms: charge of €3 a day for fridge use. Free safe box. Dated appliances (hair dryer: be warned will take you a life time to dry your hair & telly) otherwise the room does the job. Worth paying for at least a pool view. Lots of renovation...

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3Thank arual29
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear arual29, I wish to express my sincere gratitude for having taken time to write such a detailed summery of your experience at Tenerife and about your stay at Mare Nostrum Resort. Regarding your comment about the rooms, we are aware that they need a change and that is why we started a remodeling plan in 2012. We started with...

Reviewed 22 September 2015 via mobile

We have had an amazing week. The daytime entertainment was great and the pool area too. The only thing we didnt like was our room was above the restaurant which we found quite noisey. The hotel ws very clean and we got a glass of champagne on arrival. It was my partners birthday the day after we left and we...

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Helpful?
3Thank leanned8
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear leanned8, First of all I must thank the dedicated time to send us your comments about your stay at the Mediterranean Palace Hotel. We are pleased that you have received good service by our professional team and feel that I will transmit your comments to the different departments you mentioned. About noise, I´m really sorry to hear it. I...

Carmarthen
Reviewed 22 September 2015

I am still here love it here ,really nice hotel location great for beach ,shopping ,night entertainment ,excellent service here staff all very happy ,lovely food all well presented only fault on Sunday night asked the chef for chicken breast which he cooked in front of me but used the same tongs handling raw meat and cooked meat ,I should...

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6Thank Susan M
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Susan M, First of all let me thank you for sharing your comments with other travellers of TripAdvisor. I inform you that our procedures comply with all the hygiene and food safety. However I will transmit your your comments to the manager of restaurants to continue working hard in procedures and communication with all our team and guests. Our...

Cluj-Napoca, Romania
Reviewed 21 September 2015

Very nice hotel hotel and overall a great stay, I would definetlly return and recommand. Breakfast was excelent and would for sure meet everyones expectations. I could not find a hotel that would have a better location - in the centre of Playa las Americas and close to the main beach from Playa las Americas ~5 min walk. Pool looked...

Review collected in partnership with Galahotels.com
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2Thank Andrei V
Liverpool, United Kingdom
Reviewed 21 September 2015

We stayed at the hotel for a week as a couple, and got home this time last week. On arrival, we were very impressed with the initial impression of the hotel and how quickly we were checked in, I was also happy with the complimentary glass of Cava quickly offered to quench my thirst. Checked in, got into our room...

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1Thank Sken13
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Sken13, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. On several occasions we have written to the Town Hall in relation to complaints from our guests about this type of noise...

Cleveland England
Reviewed 20 September 2015

Fantastic hotel set in a beautiful location in the middle of all resort. Well situated for shops, restaurants, bars and the beach. Not too noisy but busy enough to have a good atmosphere. Would recommend this hotel 100%

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2Thank Goosejulie
Manchester
Reviewed 20 September 2015

Opposite a beach, ideally situated between two main resorts, this hotel has a lot to offer. A glass of Cava on arrival, a large impressive foyer and general areas complete with large chandeliers, water displays, leather couches, a shop, coffee bar area. Hotel has very large pool area with direct access to the beach. Evening entertainment. Buffet breakfast has plenty...

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3Thank GreavesManchester
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear GreavesManchester, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We don´t have more information about the noise that you mentioned and cannot give you the details. We beg to contact us...

Portsmouth, United Kingdom
Reviewed 20 September 2015

I was really disappointed with this ''5-star hotel''. The price was reasonable and we thought we'd found an amazing deal but after staying there for 5 nights, I now understand why we paid the amount we paid. The first night, we arrived quite late (after midnight). After the check-in, we wanted to ask the guy at the reception a few...

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3Thank 11monica11
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear 11monica11, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. In reference to the room we have to apologise, we are working and I assure you we will do our best to...

west yorkshire
Reviewed 20 September 2015 via mobile

Great location, clean hotel. We paid for bed and breakfast and it was a lovely buffet. Fresh tasty food. Something for everyone. Friendly staff. Hotel is due for update I believe, but it's still nice. Great showers. Pool seams clean and plenty of beds. Happy to recommend 😁

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Thank dawnadele25

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €110 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
241 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view floor 3 & up”
 of 5 bubbles Lisa210278, 21 Feb 2017 | Read review
“views over central fountain”
 of 5 bubbles michaelhC3936ND, 20 Feb 2017 | Read review
“Rooms on the 5th floor with seaview are sunny”
 of 5 bubbles jennifersA4810WV, 19 Feb 2017 | Read review
“Insist you receive a sunny balcony if you like to use it,”
 of 5 bubbles V4052AXjohnr, 16 Feb 2017 | Read review
“As a smoker I had a room on the ground floor facing the pool”
 of 5 bubbles DoreenS475, 14 Feb 2017 | Read review
5 of 5