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Ponderosa Apart Hotel

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668 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Reviewed 19 July 2016 via mobile

Arrival: 8th July 2O16 Departure : 16th July 2O16 All inclusive - *** First impressions - very old fashioned, but has potential. Main entrance, clean with welcoming staff members. The bedrooms, not to 3 star rating, bathroom was awful. Paint was falling off the ceiling, broken toilet, dirty bath and sink. ** WARNING FOR PARENTS WITH SMALL CHILDREN ** If...

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1Thank Laura A
Reviewed 19 July 2016

just got back from staying for 10 days. on check in we were late and were given wristbands for the all inclusive and a meal card for the restaurant, all inclusive at the bar does stop at 22:00 which is a bit rubbish. on arrival we were surprised to find a lot of switches but no lights after going reception...

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Thank monkeynips
Reviewed 19 July 2016 via mobile

First family holiday abroad, this hotel is absolutely disgusting!!! Apartment was filthy debris falling out of light fittings! No main light! No clean towels given in 4 days!! Food awful an I have been ill for most of the 10 nights we stayed there ended up in hospital on a drip!!

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Thank Tracy O
Lancashire, United Kingdom
Reviewed 19 July 2016 via mobile

2nd day in and I've honestly no complaints. This isn't right in las Americas it's a 20 min walk away but not too bad, so far the water hasn't ran brown and no cockroaches or rats though cockroaches are a common thing over here. Both receptionists we've seen have been lovely the main pool area gets the sun in the...

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Thank K1989a
Mansfield
Reviewed 17 July 2016 via mobile

The hotel was pleasant enough. We had our rooms cleaned regular so it was nice and clean. The all inclusive is a let down as it isn't exactly that. The bar shuts at yen then you have to buy drinks! No entertainment so don't take children as they would struggle with boredom. The pools were clean however it states that...

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Thank Nat_Longland
Reviewed 16 July 2016 via mobile

i booked a lads hol to here lastweek and was very worried after seein the reveiws i was trying to change accomdation but had no luck .anyway wen i arived was welcomed by a nice short haird blonde lady we told her we was worryin and she said if we hav a problem she wud sort it anyway got to...

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Thank Weeeeeeeeew
London, England, United Kingdom
Reviewed 12 July 2016

So lets start with good things of recent 9 nights stay: 1. Receptionist Irina- Thank you again! For being friendly and helpful, for directions and food suggestions, you are sunshine of this hotel:-) 2. All Inc- Food its tasty and fresh & good choice. 3.Location its great - Siam Park 10min walk, beach 5min walk. By the way if you...

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1Thank Giedrė K
Reviewed 11 July 2016

Well, where do i start, was there for 5 nights at end of may, much the same as everyone else, room was dated, tried and in need of updating, bar snacks at the pool was a plate of stale bread sandwiches, lunch, was the nights before left overs, rooms never cleaned, bedding and towels changed, avoid at all cost's, and...

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Thank Lisa W
Manchester, United Kingdom
Reviewed 10 July 2016

I really don't know where to start. Our transfers didn't arrive to the hotel until almost midnight, we got there only to be told there was no food or drinks available in the all inclusive deal we paid for after 10pm. We booked a twin room, but when we got there, it was a double. the first thing we did...

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Thank dandanmcr
Reviewed 9 July 2016 via mobile

Just arrived home from our week at the Ponderosa Hotel. I was so worried about this hotel after reading the reviews. Upon arrival it was ok, nothing special, clean & neat, room was a good size. However that all changed. Our room was cleaned the first two days then not again until our last day. When asked at reception they...

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Thank Lolabelle191

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Ponderosa Apart Hotel

Address: Avda. Venezuela, s/n, 38670 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: €53 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ponderosa Apart Hotel 3*
Number of rooms: 125
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Also Known As:
a Ponderosa Hotel Adeje
Ponderosa Apart Hotel Tenerife/Playa De Las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Ponderosa Apart Hotel staff and other travellers.
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Questions? Get answers from Ponderosa Apart Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good with balconies facing two pools and in the sun most of the day.”
  • Sea view from balcony
  • view of pool from balcony
 of 5 bubbles t0msmith63, 29 Nov 2016 | Read review
“Floors 4 and above tend to have the best views and are quieter!”
 of 5 bubbles sianWCardiff, 7 Nov 2016 | Read review
“All rooms seem to have a pool view”
 of 5 bubbles J5283UTianc, 6 Nov 2016 | Read review
“never had a problem with a room in 4 visits”
 of 5 bubbles pj4les, 28 Oct 2016 | Read review
“never ever go here”
  • doors hanging off
 of 5 bubbles goddy38, 17 Oct 2016 | Read review
5 of 5
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