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Hotel Caserio

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Hotel Caserio
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128 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Leek, United Kingdom
Reviewed 3 days ago NEW

Spotless hotel,food was amazing freshly cooked meats and fish,double beds at pool area and plenty of other beds available.Davide was amazing participated in stretching classes,aquarobics,swimming,gym and various other amenities.Would highly recommend this hotel but personally would not go midsummer as too hot.Palmitos Park is a Must and would definitely return to this hotel.

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Thank Jjackiedeaville
paris
Reviewed 5 days ago NEWvia mobile

We have just returned from our wonderful stay at the hotel CASERIO! the hotel was spotless and the pool area was just beautiful the nicest I've exprienced! The sunbeds were so comfy, it was like being on a double bed! The rooms were spacious with plenty of wardrobe space and we had a lovely view of the pool and the...

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1Thank lozzy476
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much fro your feedback! We are working very hard to improve our hotel and keep the high standards! We are looking foreword to see you here again! All the best! Hotel personel.

Leicester, United Kingdom
Reviewed 1 week ago

We arrived at this hotel a bit concerned about some of the comments made in previous reviews but found that the hotel was almost perfect in every way. All the staff were extremely friendly and smiled all the time. The bedroom allocated (218 - overlooking the pool) was extremely comfortable with a superb walk in shower. The hotel had recently...

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Thank Anthony J
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much for your feedback. We do read opinions of our guests and take everything in to consideration to improve our service and functionality. Every feedback is important to us as we caro for our guests dearly! We hope to see you back here soon! All the best! hotel personel

Reviewed 1 week ago

Loved the hotel and the rooms. Everything was exceptionally clean. The only criticism is that the walls need art. My husband is an Op Art artist and his work would look wonderful on the white walls. The food was very good -too much choose if anything. Beers and wines great

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Thank Margaret H
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest thank you very much for your feedback. It means a lot to us to hear our guests opinion. We are trying to improve everything that is posible. We are looking foreword to seeing you again! All the best! hotel personel

Umea, Sweden
Reviewed 1 week ago

Two weeks at the end of February and beginning of March 2017. Modern styled hotel with very good staff including reception, cleaning, kitchen and restaurang, as well as pool assistance. For example, when we arrived very late Saturday evening (actually around 01.30 on Sunday morning) we were offered a kind of breakfast dish; we were very impressed with the pool...

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Thank dalle_villanas
London, United Kingdom
Reviewed 1 week ago via mobile

The hotel is amazing, the pool area is modern and spacious with a pool and infinity pool attached. There are plenty od beds for all of the guests lots in the sun and also the shade. If your a real sun worshipper, go up and enjoy the rooftop and jacuzzi. Be warned - there is a nudist area! Separate from...

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Thank Samantharrey
Warrington, United Kingdom
Reviewed 2 weeks ago

Reception: booking in was excellent and very quick. Code for the free Wiifi was given which was surprising in view of other review references. Whether this was a seasonal thing I do not know but we were there in January. Room: Thankfully we were provided a room on the ground floor. I say this because previous references to the very...

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Thank Veekay62
Southampton Hants England
Reviewed 2 weeks ago

The plus side..Nice looking hotel that recently had a modern make over. Nice clean attractive pool area and great pool side sun beds. Staff all very friendly, they worked hard and were all good at their different roles. Resturant area had a nice clean modern look, food was OK. A lot of effort was put in for the Christmas Day...

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Thank KitMrs
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear Guest Thank you very much for you feedback! We are working on improving our service and hotel every day. Your review was a very big help for us and now we have a warming stands outside to keep our guest nice and cosy. Thank you very much for your input! Kind Regards Hotel Staff.

Aintree
Reviewed 2 weeks ago via mobile

Stayed here for 6 nights mid February, with my daughter, very clean, staff ok, roof top and hot tub on roof good. I wouldn't recommend you go with children because they will be bored. Entertainment team work hard, evening entertainment average at best. Seating extremely uncomfortable. Waiting/bar staff work hard. Need to put tea/coffee facilities in rooms, lack of kettle...

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Thank Janet R
Warrington, United Kingdom
Reviewed 3 weeks ago via mobile

Pros - weather fab, near the beach, clean hotel, animation try hard, 20 mins from airport, food nice and hot and constantly being replenished as it's buffet style, pool is shallow so perfect for kids. Cons - beds and pillows hard, cheap thin sheets, (hole in ours), no bath, noisy hotel as on a busy road, chairs outside are very...

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Thank TRACEY b
Alicja L, Public Relations Manager at Hotel Caserio, responded to this review

Dear guest Thank you very much for your feedback. Your opinion is very important to us so that we can improve in the areas mentioned. I do hope that hotel staff changed you sheets after they knew there was a hole in it. We are working hard on keeping the standards high so that our guest can enjoy their holidays!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Caserio is fantastic for couples and individuals, situated in Playa Del Ingles. Its modern facilities, pleasant atmosphere and excellent service from the highly qualified staff will ensure you have an enjoyable stay. If you are looking for an unforgettable holiday the Caserio Hotel means sun, fun, and relaxation!. It is located 300m from the beach and 50m from large shopping centres. There is a bus stop right in front of the hotel with a regular service. Airport is 30 km away. There are 170 room include fully fitted bathrooms (including, hairdryers, shampoo and shower gel), telephone, LCD (26 inches, with satellite channels), mini-bar (with charge), safety deposit boxes (with charge), piped music, air conditioning and a balcony. The facilities at the Caserio Hotel are of a good standard with excellently maintained gardens and accommodation offering everything you need for a fun and relaxing holiday (two terraces, one in the pool and a rooftop Jacuzzi, sun beds, shower and toilets; which offers fantastic views of the dunes of Maspalomas). Food, drink and entertainment: Complimentary buffet breakfast and dinner with a large variety of hot and cold buffet dishes as well as regular themed nights ... more   less 

Additional Information about Hotel Caserio

Address: Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: €106 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Caserio 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Caserio Hotel Playa Del Ingles
Caserio Gran Canaria
Hotel Caserio Playa Del Ingles, Gran Canaria
Hotel Style:
#8 Spa Hotel in Playa del Ingles
#18 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Caserio staff and other travellers.
51 questions
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Lymington, United Kingdom
Crewe, England, United Kingdom
Scotland, United Kingdom

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Questions? Get answers from Hotel Caserio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on level 7 only two lifts but hardly had to wait and then only a minute,we looked over the sea and mountains.”
 of 5 bubbles Jjackiedeaville, 21 Mar 2017 | Read review
“Due to the small capacity of the two lifts, it is better to be on the lower floors..”
 of 5 bubbles AnthonyJ257, 17 Mar 2017 | Read review
“Room with a view over the pool.”
 of 5 bubbles margarethU7851RS, 17 Mar 2017 | Read review
“rooms on the top floors”
 of 5 bubbles dalle_villanas, 15 Mar 2017 | Read review
“ground floor rooms whilst not affording a view mean you do not have to wait for the very poor lifts.”
 of 5 bubbles Veekay62, 10 Mar 2017 | Read review
5 of 5