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31/8/2017 1/9/2017
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    Hotel Caserio

    Avda de Italia 8, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
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    Best prices for your stay
    31/8/2017 1/9/2017
    Traveller (123)
    Pool & Beach (52)
    Dining (32)
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    Overview
    • Excellent46%
    • Very good37%
    • Average13%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Caserio
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    Hotel Escorial & Spa
    867 reviews
    #19 of 134 hotels in Playa del Ingles
     
    Labranda Playa Bonita
    1,021 reviews
    #16 of 134 hotels in Playa del Ingles
     
    IFA Continental Hotel
    2,468 reviews
    #22 of 134 hotels in Playa del Ingles
     
    Hotel Parque Tropical
    447 reviews
    #4 of 134 hotels in Playa del Ingles
     
    Rooms
    31 Aug1 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (189)
    Traveller rating
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    Time of year
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    1 - 5 of 95 reviews

    Reviewed 1 week ago

    We have just returned from a wonderful 2 week holiday at this beautiful hotel. The staff are very helpful and cheerful, in all areas, reception, room cleaners, dining area, bar staff and management, welcoming staff at meal times. Every need we had the staff were...More

    Thank muzshelly
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 6 days ago

    Hello, We like to thank you for your positive comments. We are really looking forward to see you soon in hotel Caserio again!We take your suggestions in account and work on them as quick as we can. Dear regards,

    Reviewed 2 weeks ago

    I have very mixed feelings about this hotel. .The rooftop sunbathing area was spacious, the beds clean but no bar up there. The nudist sunbathing area was spacious too but absolutely no shade to be had anywhere. The pool area downstairs had lots of beds...More

    Thank Jennifer E
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 2 weeks ago

    Hi Jennifer, Thank you very much for your constructive critics. We make everything posible to improve the things you have pointed out so that next time your stay is even more comfortable and pleasant. See you soon !

    Reviewed 2 weeks ago via mobile

    Good things here Nice and clean Modern Near the beach Some nice food Bad things here Poor service Attitudes from staff in reception Not enough option food Poor wifi even though it's free. DON'T Book with "all inclusive" All the food look pretty same and...More

    Thank John K
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 2 weeks ago

    Hi John,thank you for your comments.We are pleased about the good ones and take notice of the less favorable ones and try to improve on them. We hope to see you soon again in our hotel and that the service will be even more improved...More

    Reviewed 3 weeks ago

    Spent 5 days here at this hotel from 14th July 2017 till the 19th July 2017, On arrival you can tell the hotel as been refurbished, its really nice and very modern. Arriving at the desk was greeted by the hotel staff, they were very...More

    1  Thank Mo_Kashem
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 3 weeks ago

    Hi Abdul, Thank you for your nice remarks about our hotel.We would like to see you soon again! Kind regards

    Reviewed 12 July 2017

    Hotel is lovely, the staff are very friendly, rooms are decent however the food was not good. There was no variety in terms of the meals. The location was in a nice area. As was the rooftop hot tub. Not bad for a 4 star...More

    2  Thank sabcar820
    Response from Martin P, Public Relations Manager at Hotel CaserioResponded 13 July 2017

    Hi,thanks for your nice review. We will work even more on the variety of the food,for sure next time you will be surprised by the improvements. Thank you again and we hope to see you soon!

    Hotel Escorial & Spa
    867 reviews
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    Labranda Playa Bonita
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    IFA Continental Hotel
    2,468 reviews
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    Hotel Parque Tropical
    447 reviews
    #4 of 134 hotels in Playa del Ingles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$123 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Playa del Ingles
    • #17 Luxury Hotel in Playa del Ingles
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Booking.com, Priceline, TripOnline SA, Cancelon, Agoda, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hotel Caserio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Gran Canaria >
    • Maspalomas >
    • Playa del Ingles
    • Also Known As
    • Caserio Hotel Playa Del Ingles ,
    • Caserio Gran Canaria ,
    • Hotel Caserio Playa Del Ingles, Gran Canaria
    Add Photo Photos
    Traveller (123)
    Pool & Beach (52)
    Dining (32)
    Room & Suite (32)
    Hotel & Grounds (121)
    Bathroom (3)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    IFA Continental Hotel
    2,468 reviews
    .30 km away
     
    Hotel Parque Tropical
    447 reviews
    .27 km away
     
    Labranda Playa Bonita
    1,021 reviews
    .06 km away
     
    Hotel Escorial & Spa
    867 reviews
    .06 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    owalshy
    8 August 2017|
    AnswerShow all 5 answers
    Response from Mo_Kashem | Reviewed this property |
    We had a double bed witha sofa, and yes Sofa does pull out into a bed
    0
    Votes
    Trina H
    12 July 2017|
    AnswerShow all 10 answers
    Response from LondonSE1 | Reviewed this property |
    They don't take any money as such, but they do pre-authorise an amount on your card. It's nothing to worry about - lots of hotels do this and I've never had a problem on my numerous visits.
    0
    Votes
    adventurekid1
    27 June 2017|
    Answer
    Response from Leogarcia | Property representative |
    Hallo, We do offer a hairdryer in the room.
    0
    Votes
    Google Translation
    Room Tips
    "Top floor 8th"
    Read review
    "Roof top jacuzzi, Refurbished to modern standard"
    Read review
    "We had a corner room overlooking the pool so it wasn't bad"
    Read review
    "Choose top floors"
    Read review
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