We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Servatur Waikiki

Traveller (1754)
360
Panoramas (17)
Room & Suite (358)

About

Location
Cleanliness
Service
Value
* Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Show more
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family Resort
Safe
HOTEL CLASS

Location

Full view
89Good for walkers
Grade: 89 out of 100
57Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
2,674Reviews
2,041Photos
715Q+A
100Room tips
Traveller rating
  • 892
  • 1,058
  • 525
  • 128
  • 71
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We stayed here for a week as a group of 13, ages from 5-60. I haven’t got a bad word to say about this hotel. Everything about it was just brilliant. Room lovely and cleaned daily, shower and hair dryer powerful. The hotel was spotless. Pools lovely (and warm) Kids splash park
Read more
my room was fantastic . good views . very clean . the food was very good . the staff at this hotel were so friendly and kind . all round it is one of the best hotels I have stayed in. The running of this hotel is very good . I will go back here again . I have stayed in many
Read more
Response from Servatur, Guest Relations Manager at Servatur Waikiki
Responded 3 days ago
Dear Neil C, Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. This is a very value feedback for us that we really appreciate. Our guests satisfaction is fundamental in order to keep improving. It is a pleasure to know that you have enjoyed our hotel. We hope to be your next option on your next holidays. All our staff will recieve you with open arms. With kind regards, Servatur Waikiki
Read more
+7
We have just returned from this hotel. Clean throughout, room cleaned daily, a great choice of food & drink, even for fussy people. Staff are friendly & attentive, even the hotel manager, said hello to overyone he came across, on a daily basis. Children's water park, gym, sauna,
Read more
Response from Servatur, Guest Relations Manager at Servatur Waikiki
Responded 3 days ago
Dear alison f, Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. We are glad to know that we were able to offer you a memorable experience and we would like to thank you for rating us with 5/5. We are very happy to know that you have already decided to come back.It would be pleasure to see you again. Please, do not hesitate to contact us telling your preferences. Our email is waikiki@servatur.com. Kind regards, Servatur Waikiki
Read more
I have just returned from a week at this hotel, overall it was a good holiday. Room tired and needed a make over. No air conditioning so was really hot over night and the room was over looking the air con fans and service area for the hotel so was unable to sleep with balcony
Read more
Response from Servatur, Guest Relations Manager at Servatur Waikiki
Responded 3 days ago
Dear Debs64528774, Thank you so much for sharing your experience at Servatur Waikiki. We are glad to read your kind words about our hotel. It means that you like to stay here. We have also taken notes of your comments to study them for the implementation of improvable actions. We hope to see you again in a near future. We are available at waikiki@servatur.com for any hasitation you may have. Warm regards, Servatur Waikiki
Read more
I have just spent 10 days here with my wife and my views are mixed. My overarching comment is about the overcrowding at this hotel. There are far too many guests for a hotel with this foot-print. The sun beds are uncomfortably close together. Tables and chairs outside the pool
Read more
Response from Servatur, Guest Relations Manager at Servatur Waikiki
Responded 1 week ago
Dear monster4459, Thank you for sharing your experience at our hotel. We feel sorry for not having achieved your expectations from the very beginning of your stay. Please, accept our most sincere apologies. We have taken notes of your comments to study the implementation of improvable actions. Do not hesitate to contact us if we can do anything for you. Best regards, Servatur Waikiki
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorServatur Waikiki
The Standard Room at the Hotel Servatur Waikiki
Professional photo exclusively commissioned by TripAdvisorServatur Waikiki
The Family Room at the Hotel Servatur Waikiki
Professional photo exclusively commissioned by TripAdvisorServatur Waikiki
The Family Room at the Hotel Servatur Waikiki
Photo provided by managementServatur Waikiki
PreviousNext
12345669
Is there Air condition in the rooms?
What time can you get a sun bed round the pool in a morning
Hi . I am afraid they do not. I like cider myself and I would have to go to the bars nearby. the beer that they have is tropical their local beer its ok but not as good as a bud . the big guy in the bar makes the best cocktails . Regards Neil.
0 votes
Which end of pool is adult?
There is no adult section in the main pool but they do have a wellness area for adults that has a very small pool.
1 vote
Show all answers
Hi we didn't have kids with us but there was plenty of activities during the day that would cater for them. Depending on yiur kids ages I would recommend the submarine adventure in mogan. We booked through the tui reps at the hotel and were picked up and dropped back again by bus. It was the same price with tui as it was booking independently and was a great day out
1 vote
Show all answers
PreviousNext
123456143
"pay for upgrade its worth it"
"do not get room C234!"
"Rooms not facing the pool are probably cooler in High Summer"
"Not a problem as it is easy to change"
"Pool views are great. Our room 658 in block E got the sun most of the day but was quiet too."
PreviousNext
12345620
PRICE RANGE
US$109 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu waikiki hotel playa del inglesriu waikiki playa del ingles
FORMERLY KNOWN AS
ClubHotel Waikiki
LOCATION
SpainCanary IslandsGran CanariaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
497
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing