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Santa Monica Suites Hotel

294 reviews
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Traveller (390)
Room & Suite (170)
Pool & Beach (97)
Overview
  • Excellent62%
  • Very good32%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“sand dunes”(15 reviews)
“modern hotel”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (294)Write a Review
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All reviewssand dunesmodern hotelground floor suitedirect access to the beachtv areaglass liftvisit maspalomasnice restaurants and barspalmitos park and aqualandshort walkbreakfast and dinner buffetno tea and coffee making facilitiesplenty of sunbedsbritish channelsrooms are spacious and cleanfree towelsquiet location
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21 - 25 of 105 reviews
Reviewed 22 October 2017 via mobile

My husband and I celebrated our honeymoon here last week. It is a beautiful hotel, modern and impressive throughout. We were greeted with a complimentary drink of champagne and two bottles of water in the fridge in the room which was a nice touch. Although...More

1  Thank Áine R
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 27 October 2017

Dear Guest, First of all we would like to thank you for sharing your review on TripAdvisor and having chosen our Santa Mónica Suites Hotel to spend your holidays. We will certainly pass on your comments and we are sure they will be received with...More

Reviewed 21 October 2017

Clean hotel but we experienced daily visits from cockroaches while staying on the lower ground level (room 136).when we said about the problem at reception the guy replied that he has them in his home with no interest into our concerns. No tea or coffee...More

Thank William T
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 26 October 2017

Dear Guest, First of all we would like to thank you for your review on Tripadvisor and for having chosen our Santa Mónica Suites Hotel for your holidays. We assure you that your feedback has been forwarded to the head of the Reception department, so...More

Reviewed 13 October 2017

Santa Monica Suite Hotel We had a fantastic stay at the Santa Monica Suite Hotel. The hotel has been refurbished so is very modern, freshly decorated and kept very clean by staff. Reception, bar and cleaning staff were all very friendly and helpful. The hotel...More

Thank spsafety
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 22 October 2017

Dear Guest, Many thanks for choosing our Santa Mónica Suites Hotel for your holidays at Gran Canaria. Thank you for giving us a perfect rating. We are very happy to know that you enjoyed your stay with us 100%. For our part, we can only...More

Reviewed 11 October 2017 via mobile

We stayed here for a week in July and found it a nice hotel, room was large with a good balcony looking over the sand dunes, nice size pool and friendly staff, location was good with all shops within a few mins away, only issue...More

Thank John D
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 22 October 2017

Dear Guest, First of all we would like to express our sincerest gratitude that you have chosen our hotel and also for sharing your opinion with other travelers on the website Trip Advisor. We are very happy to know that you had such a good...More

Reviewed 4 October 2017

Have stayed at this hotel twice, last December for 1 week and just arrived home after staying for 2 weeks. Hotel very modern. Spotlessly clean in all area. Rooms are cleaned every day and sheets and towels changed daily. Rooms are large with a sitting...More

1  Thank mikeirene18
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 21 October 2017

Dear Guest, Firstly we would like to thank you for the comments you made concerning our staff and the cleaness. We will certainly pass on your comments and we are sure they will be received with great excitement. Secondly we must say that we loved...More

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13456721
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$154 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$154 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (390)
Room & Suite (170)
Pool & Beach (97)
Dining (63)
Amenities (38)
Family and Play Areas (1)
Questions & Answers
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Dougal15
4 September 2017|
AnswerShow all 9 answers
Response from SocialMedia-SMSH | Property representative |
Dear Mr. Dougal15, We've got towels for the pool. At the check-in they will provide you a towel ticket. And with this ticket you can get a towel from the lifeguard and change them once a day. Thank you for your... More
1
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Louise H
14 August 2017|
AnswerShow all 2 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, You will get 1 shift alacated at your arrival but if you want to change it, there wont be any problem. For further questions please do not hesitate to contact me. Kind regards, Guest Relations
1
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Louise H
14 August 2017|
AnswerShow all 3 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, We've got 2 shifts for the breakfast and the evening meal to offer an excelent service to our clients. At our Homepage ypu can have a look to all our Services and Schedules. Thank you very much for your... More
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12345615
Room Tips
"4th or 5th floor for best view"
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"The views from floors 3, 4 and 5 are amazing showing the Maspalomas Dunes and the sea. We stayed on the 4th..."
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"Ground floor gives best access to pool, higher floors have a better view"
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"First floor is at ground level and easy access to pool area. Best view is from floors 4 and 5."
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