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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Santa Monica Suites Hotel their hotel of choice when visiting Playa del Ingles. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Nearby landmarks such as Paseo Costa Canaria (0.1 mi) and Paseo Marítimo (0.5 mi) make Apartmentos Santa Monica Hotel a great place to stay when visiting Playa del Ingles.
Rooms at Santa Monica Suites Hotel provide a flat screen TV, a minibar, and a refrigerator, and guests can stay connected with free wifi.
In addition, while staying at Apartmentos Santa Monica Hotel guests have access to room service and a concierge. You can also enjoy a pool and breakfast.
While in Playa del Ingles be sure to experience local tapas favourites at Allende 22º, Wapa Tapa, or Mana 264.
If you’re looking for something to do, Art Blue EuroCenter is a nice way to spend some time.
At Santa Monica Suites Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Playa del Ingles.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Ocean View
Languages Spoken
English, Spanish, German
Location
Paseo Costa Canaria, 116, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
Name/address in local language
Santa Monica Suites Hotel
873 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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If you like walking in the dunes and on the beach, and spectacular views from your room (on floors 4 and 5) the location is perfect. If you appreciate a nice pool and quiet nights, this is it. The staff is friendly and the breakfast buffet is great. The only limitation (but you can't have it all!) is that there are not many evening busy and nice places within walking distance. But you can take your car or a cheap cab and in 5-10 minutes you reach busy evening spots. Would definitely go back !
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SantaMonicaSuites, Leiter Gästebetreuung at Santa Monica Suites Hotel
Responded 19 Jan 2020
Dear guest, thank you so much for your great review and the top points! We are very glad you enjoyed your stay with us, the spectacular view, the nice pool and the quite night. Thank you also for mentioning our friendly staff and the great breakfast buffet! We are looking forward to welcoming you again at one of your next holidays! Your Guest Relations Manager
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Santa Monica Suites is a truly spectacular hotel. It’s an immaculate hotel with friendly welcoming staff. Every inch of the hotel is clean, well presented and has beautiful furnishings. The bedrooms are spacious with comfortable beds, cushions and luxury towels. There is also a dressing gown and slippers available for each guest. In a addition, there is a mini fridge. The views from the bedrooms are incredible, as many overlook the sand dunes of Maspalomas.
The food is exceptional with plenty of choice and many dishes freshly prepared and cooked as requested. There is also fizz at breakfast which is always welcomed when on holiday. We particularly enjoyed the “themed” evenings, as it prevented the restaurant from servicing mundane meals. Staff in the restaurant are wonderful.. prices for drinks were also very reasonable.The evening entertainment is enjoyable and hosts a variety of highly talented musicians.
The pool area is very relaxing with confortable and clean sun loungers and beds. The pool Is pristine and not freezing cold either. The pool Towels are of beautiful quality and can be changed daily. Garden areas around the pool are beautiful and well maintained. The staff attending to the pool and gardens are hardworking and friendly.
We were treated like royalty from check in until We left. We were celebrating a special occasion during our stay where Santa Monica staff sent us a beautiful bottle of cava and fresh fruit to congratulate us. Thank you.
We are fortunate enough to travel every two months and found this hotel to be one of the best we have experienced, not just in Canary Islands but across the globe.
Thank you Santa Monica Suites. See you again to celebrate the new year.
Jennifer & Nina Daly
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 18 Apr 2022
Dear Jennifer and Nina, Thank you very much for having taken the time to write your review on TripAdvisor. Our main objective is offering excellent service to our clients. We work hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank you very much! We are very pleased that you mention not only our spectacular hotel , but also the bedrooms, towels, the views from the bedrooms, the exceptional food , the evening entertainment, the friendly welcoming staff and so on. We would like to express our gratitude to your comments, as they help us to continue in our constant effort to provide our guest with an excellent service. We hope to maintain this connection in the future and have the pleasure of a visit from you in the future. Kind regards, Guest Relations
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Over the last few years I’ve been to many hotels, but this hotel is without a doubt one of the best hotels I’ve ever been to. Check-in procedures went fast and when I arrived I even got a glass of juice, which was very welcome after a long journey. The room is very spacious and modern and tidy and there’s a large balcony. All balconies have sun during the day and overlook the sea or the garden. The tv offers more than 70 channels, but unfortunately the tv signal disappears every now and then. The same goes for the wifi signal. I think there’s room for improvement in that direction. The bed is good and the bathroom is also spacious. It’s nice that there are a hairdryer, fridge and a safe available in the room. Cleaning of the room good be a little better in my opinion. I only got clean towels on the fourth day of my stay, after asking about it at reception. I think this was a little late. And the plastic bags from the bins are emptied every day, but the same plastic bags go back inside the bin to re-use. The public spaces in the hotel are all very clean. The hotel is situated in a quiet area, but shops and restaurants, etc. are all in walking distance from the hotel. At the swimming pool area there are enough sunbeds for all guests and everything is cleaned there every day. You can get a new towel, to use near the swimming pool, every day if you like. The food at this hotel was fantastic. The breakfast buffet and dinner buffet are great. Everything is nicely presented and it’s very tidy at the restaurant. I don’t think I ever had such great food as in this hotel. Most of the staff at reception speak English very well and are friendly and willing to help you out with anything. The staff at the restaurant doesn’t speak English that well, but if you know a few words in Spanish or another language communication goes without any problems. I can highly recommend this hotel. I would love to visit again. The hotel is less suitable for families with children and for young people who want to go out and party. Most guests are a bit older and are quiet.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 17 Oct 2022
Dear guest, Thank you for choosing Santa Mónica Suites Hotel for your stay. We are glad to know that you have had a good stay with us, we will continue working daily to offer the best service every time. It will be a pleasure to welcome you again. Greetings from the entire Santa Mónica Suites Hotel team.
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This was our fourth visit to Gran Canaria but first visit to this hotel having watched it being built over the years. We were not disappointed. It was as though someone had visited lots of hotels in the area, decided what worked and what didn't and then designed a hotel around those findings. The location is perfect. Within walking distance of the dunes and Playa del Ingles beach. The rooms are beautiful - clean and well designed. We had a junior suite on the 4th floor with spectacular views. The bed was remarkably comfortable and the living room spacious. The bathroom amazing especially the rain shower. Towels were changed when required and the rooms were spotlessly cleaned each day - thanks to Alicia! We only had breakfast in the restaurant but the choice and quality were superb. The pool was lovely with plenty of sun loungers. Reserving of loungers was not allowed (nor needed) and it was refreshing to see this was in fact enforced with towels being removed if they had obviously been left. Reception staff were friendly and helpful. Late checkout was a bonus albeit at a charge of 50 euros. The Chillout Bar was nice but could have done with more seats especially when live acts were on. Special shout out to Angelo and Rosita for the amazing cocktails and friendliness! I can't recommend this hotel highly enough. Can't wait to return next year!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip:Rooms on 3rd floor and above have amazing sea views on
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Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 20 Sept 2022
Dear guest, Thank you so much for your feedback and we loved to have you at the hotel. We hope to see you again at the hotel Best wishes Guest Experience Department.
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My friend, his partner, my wife and I stayed here from 30/12/23 to 06/01/24. The location of the hotel is fantastic, looking right over the Maspalomas dunes close to local bars and shops. Check-in was swift and efficient and we each got a welcome glass of cava upon arrival. Even thought we were early, one room was ready so we used it to get changed before going out for something to eat and drink.
Our room was modern, well appointed, had a very comfortable bed, double sinks in the bathroom and a seating area with a flat screen TV on the wall. There was also a fridge which although adequate was too small to put large bottles of water in. We had a room on the ground floor with a large terrace, two sunbeds, and a table with two chairs. Our terrace looked right out onto the well maintained pool area which contained lots of sunbeds. The pool itself was large and pool towels were available from the small cabin by the pool. When you check-in, you’re given two vouchers for pool towels which, on your first day, you present to the lifeguard at the cabin who then gives you two towels. Each day thereafter, you exchange your used pool towels for clean ones. This system worked well, and on your last day when you take your used towels back to the cabin, you’re given back two towel vouchers which you hand to reception upon checking-out.
We were half board and the breakfast buffet was excellent. Everything you could want was available and all well cooked and presented. We ate dinner at the hotel one night which wast the BBQ buffet night. The variety and quality of the food on offer was superb and a large beer was a reasonable price at 4.60 Euros.
Throughout our stay, the room was serviced to a good standard on a daily basis and all the staff including reception, restaurant, housekeeping and maintenance staff were all really polite and helpful.
The hotel has a fairly well appointed gym which I made good use of and it also has a sauna with great views of the Maspalomas Dunes which I used of a couple of times.
In summary, I highly recommend this hotel. Everything was pretty much spot on and there was nothing I could fault. I would certainly stay here again. The only very small negatives were the small fridge and not many English speaking TV channels. They didn’t detract from our holiday though. We had a fantastic time.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 9 Jan 2024
Dear Guest, We greatly appreciate your positive review of your stay at the Santa Monica Suites Hotel. We are pleased to hear that your experience was fantastic and that you enjoyed all aspects of our hotel. It is gratifying to know that the hotel's location, efficient check-in management, and room amenities, including the terrace overlooking the pool, contributed positively to your experience. We are glad to hear that you enjoyed the facilities, such as the pool, gym and sauna, as well as the delicious gastronomic offerings, especially the buffet breakfast and barbecue dinner. We appreciate your constructive comments about the staff's service, and it is a pleasure to know that you felt well taken care of in all areas of the hotel. We will take into account your comments about the refrigerator and the variety of TV channels to continue improving. Thank you for your recommendation and for choosing us as your destination in Gran Canaria. Yours sincerely, Santa Monica Suites Hotel
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The first thing to say is how beautiful and well maintained this hotel is. The staff are constantly cleaning, watering the gardens and making an effort to keep it spotless.
From the moment you first step on the marble like floor outside the hotel you are met with a gorgeous looking and tranquil environment, and a wonderful view of the ocean and sand dunes as you walk through the doors to reception. We were also greeted with a welcome drink, orange juice or prosecco which is a great touch to impress you from the get go. The sand dunes are also easy to access from the hotel which is a really cool experience, although the sand gets extremely hot so bring thick sole sandals or trainers! The walk to the beach is around 10 minutes accross the dunes (not for everyone) but you can also walk out the front of the hotel and down some steps to the main strip instead to access the beach if the dunes arent your thing which is around 15 minutes.
Staff are amazingly friendly and helpful. We must have asked reception a dozen queries about how to get to places, bus routes, taxis, restaurant recommendations and they were always so accomodating and enthusiastic to help. They can order you a taxi anywhere at the drop of a hat which we were also very impressed by, it feels like a 5 star service.
The pool area was stunning with plenty of comfortable sunbeds (even some proper mattress like beds on the upper deck) although the pool was a little bit cold, but only by a few degrees. The variety of sun beds on different levels made staying at the pool more interesting. Sadly no bat and ball or inflatables are allowed in the pool as they are keeping it a calm and tranquil place to relax which we were a bit disappointed by, but it didnt change how great the pool area was.
The room was spacious and every room faces the ocean view with a balcony to sit on and enjoy a drink. We were luckily on floor 5 (top floor) so had amazing views and watched the sunrise each morning from our balcony - it truly was breathtaking. The beds are two singles put together but that didnt bother us, as when they are together the bed is pretty large. The bathroom is a great size with a lovely shower and separate toilet. The safe, fridge and tea/coffee facilities in the room are free and you also have two free water bottles in the fridge upon your arrival. TV channels had good variety and they even had BBC which we were impressed by!
The breakfast buffet had a wide variety with subtle changes each day. We unfortunately didnt eat at the restaurant so cant say much about the evening food but we did have a drink and lunch at the pool bar which was nice and reasonably priced.
We can genuinely say we loved our stay and everyday was easy and fun, highly recommend this hotel which brings a touch of class to the area.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Ask for a room on one of the higher floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 19 Oct 2023
Dear Emma, thank you for your good rating and the maximum number of points! It is very nice to read that you felt comfortable with us! You mention the good location of our house, our abundant breakfast buffet, the pool area and how friendly our staff is, we are very happy about that! It would be a pleasure to welcome you again! Best regards from the whole team of the Hotel Santa Monica Suites.
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Playa del Ingles is a mass tourism resort rather than upmarket and select but parts of it are quite attractive and the dunes are a major site. The Santa Monica Suites Hotel is a superb choice of hotel for this resort - excellent location, attractive, modern, good food, large pool /sunbathing area, very well maintained and staffed, with lovely large rooms. The rooms facing the dunes get the sun most of the day on the balconies and terraces. We definitely enjoyed the buffet meals at breakfast and dinner which offered good choice. However, we pointed out to the hotel that although the food is mostly labelled, the labels could be more informative, particularly for vegetarians. It was not always obvious what the ingredients were so we avoided certain food choices simply because of that and asking the staff every time would be a hassle. Nonetheless, we enjoyed what we could eat and had plenty. The evening entertainment is in a small open bar overlooking the pool which must be lovely in the summer but is less inviting in winter. The open seating area in the hotel bar and lobby is pretty limited so don't expect to mingle informally with many other guests outside meals. It was only these very minor points which stopped us giving this hotel full marks but we would still recommend it.
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip:If your budget allows a room on the top three floors, the panoramic balcony view of the dunes and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SantaMonicaSuites, Leiter Gästebetreuung at Santa Monica Suites Hotel
Responded 14 Feb 2020
Dear guests, thank you very much for your good review! We are very grateful that you mentioned so many positive points about us, like our staff, our large rooms, the location and so on. The other points you mentioned we will definitely consider and try to improve here so that we can offer the best service for our guests in the future. Thank you also for your recommendation! It would be lovely having you again one day if you come back to our beautiful island! Your Guest Relations Manager
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It has direct access to the the beach (a short walk across the dunes) and has outdoor foot wash & showers for washing away the sand when you get back.
We had a sea view room and it had an unobstructed beautiful view over the dunes/beach/sea. It was lovely to sit on the balcony and relax.
The room was spacious, fresh and absolutely spotless. The staff were very thorough with cleaning every day. The bed was comfortable and we were very satisfied with the quality of the hotel.
My wife & I stayed for week. We opted for only the breakfast included (all inclusive is an option, but we prefer to dine out and visit different restaurants). So I can't comment on the dinner meals, but the breakfast buffet was excellent. Fresh food, fresh fruit, fresh orange juice, a huge selection of hot & cold dishes, as well as a made to order omelette station.
The hotel has a large adult pool and a separate baby/children's pool. Fresh towels were available from the hotel every day and there was an abundance of sun beds available around the pool area. The toilet facilities in the pool area were fresh, clean and of high quality.
The hotel staff were friendly, helpful and had great English. They made our stay very enjoyable.
Highly recommended and we would definitely be interested to return again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 9 Jan 2024
Dear Guest, We sincerely appreciate your detailed and positive review of your stay at the Santa Monica Suites Hotel. We are glad to hear that you had such a pleasant experience. It is gratifying to know that you appreciated the quality of the hotel, the spacious ocean view room and the beautiful view from the balcony. We are pleased that you found the room spotless and comfortable, and that the staff contributed positively to your experience with their friendliness and professionalism. It is encouraging to know that the buffet breakfast met your expectations and that you were able to enjoy the facilities, including the pools and beach area. Thank you once again for your recommendation and your rating of our hotel. Yours sincerely, Santa Monica Suites Hotel
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Booked the hotel on a previous visit, mostly due to the fantastic location and luxury appearance. Had a good time, but some details were lacking, therefore disappointing us a little. Must admit we are spoilt travelers…
Room was spacious, well equipped, nice was the seating area. We had booked the de luxe option, guaranteeing a room on the top floor. This worked out well, views were superb. Minibar, a massage and a visit to the a la carte restaurant were included per full week of booking. As we stayed for nearly three weeks, we got to experience this.
Bed was very good, comfortable,pillows. Beds are on wheels and even though brakes were applied, the beds moved occasionally.
Cleaning was generally good, however on one occasion some crumbles were spilt and ended up under the bed. Three days later this was cleaned. Also we have had to ask for replenishing toiletries which we have never had to do in other hotels with a comparable price.
The lack of coffee and tea making facilities was disappointing. We brought our own stuff, but this is something we expect in any hotel we book, again, especially when looking at the price range.
Staff was sufficient, however we experienced differences. Some were very friendly and engaging, others seemed to be going through the motions, didn’t go out of their way to make sure guests had an excellent time.
Breakfastbuffet was excellent, everything we could have wanted was supplied.
The a la carte restaurant opens 4 nights a week. Therefore the routine seems to be lacking. Service and the kitchen staff were dividing time between the restaurant and the buffet. It didn’t appear well-oiled, the food options were ok, but nothing memorable.
All in all an ok stay. We won’t say we won’t return, but we will be looking at other options first.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 15 May 2024
Hi Peter, first of all we apologize for the different things that have made your stay not 100% satisfactory, we work for it and we are sorry for not having been up to par. We are glad to have been able to welcome you for almost 3 weeks at the hotel, and we would not say that we are spoiled guests, the customer should always receive the best possible treatment in all areas and your review will help us to improve in the aspects you mention. As for the cleaning and restocking of bathroom products, it must have been a slip up, we do not usually have criticism in this regard and we will take action on the matter. The 5th floor which is intended for deluxe accommodation (which you have taken) has a coffee maker and supplies, we do not understand what could have happened to not comply in this regard, we apologize for that. We will also take into account the other details provided in other areas, the team is constantly reviewing these channels to improve everything possible, so we thank you again for your time and your review. Apologies again and we hope to see you soon, the Santa Monica Suites Hotel team.
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We booked a last minute holiday this year and found the Santa Monica Suites on here had great reviews. This hotel is fabulous. Clean, well looked after and up market. There are cleaners and groundsmen always milling about keeping things just right. The restaurant staff are all very welcoming and there to clear the dishes swiftly so you can keep the table clear.we had B & B. Highly recommended. Lots to choose from and also omlettes made to order. The rooms are spacious, well decorated and just lovely. You get towels, robes and slippers, although the robes are on the small side. You also get a beach bag to use during your stay.
The pool area is perfect, you cannot save sunbeds so there is no mad rush in the morning to get a bed, everyone respects each other and there are always beds to get. Each pair of beds have an umbrella. There is always a lifeguard on duty, key hours. And you get pool towels so no need for own.
This hotel is great if you want a peaceful stay, as they don't allow floaties and balls in the pool. We took our children (15 and 21). The fact that there weren't loads of screaming children was fantastic as we are past those days now.
The hotel is right on the maspalomas sand dunes so if you want to go to the beach you can straight out of the hotel. It is also walking distance from the shops, restaurants And bars. Both inland and on the beach.
I would highly recommend a stay here. It's worthy of it's star rating and we would absolutely be back.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santa Mónica Suites Hotel, Otros at Santa Monica Suites Hotel
Responded 20 Sept 2022
Dear guest, We would like to thank you for choosing Santa Monica Suites Hotel and taking some minutes to write this review. We are so glad to read that you had an exceptional time with us. We hope to welcome you back soon. Kind regards, Guest Experience Team
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There are more places to choose from in the Playa del Ingles area.
PRICE RANGE
€215 - €322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apartmentos santa monica hotel playa del ingles
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
182
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
