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Gloria Palace San Agustin Thalasso & Hotel

TripAdvisorUS$123*
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Certificate of Excellence
GreenLeadersPlatinum level
18/06/2017 19/06/2017
1 room 2 adults 0 children
US$123*
US$123*
US$123*
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Gloria Palace San Agustin Thalasso & Hotel
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2,954 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,343: English reviews
Halifax, United Kingdom
Reviewed 22 September 2015

We arrived at the hotel on August 18th for an eleven night stay 2 adults and 1 child(9 years).We were welcomed with cava and Orange juice. The reception team were very quick to check us in and spoke excellent English . We arrived at 9.30 pm just as the evening all inclusive meal finished but they rang down to the...

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Helpful?
2Thank Emma K
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Emma, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you...

Durham, United Kingdom
Reviewed 21 September 2015

What can I say room brilliant,food brilliant,staff every single one of them brilliant ,hotel brilliant .I have had a fantastic two weeks here the only thing I would say is on our last day as soon as you check out your all inclusive stops and you have to pay but they do give you a voucher for a meal and...

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Helpful?
2Thank jaffa1227
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you...

Reviewed 20 September 2015 via mobile

Firstly we had a very nice family holiday (2 adults and 2 young children) at the gloria palace hotel, the food was brilliant the staff was polite and helpful the hotel was very clean. Just a few things to improve on would be the beds were in need of a new mattress not very comfortable at all but we was...

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Helpful?
1Thank matty e
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Matty, Thank you very much for choosing Gloria Thalasso & Hotels to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback...

Leighton Buzzard, England, United Kingdom
Reviewed 19 September 2015 via mobile

Excellent hotel, the rooms were so clean with fresh towels every day, the food was absolutely amazing with every diet need catered for. We went all inclusive and never got bored of the food as every day there were fresh fish and meat dishes to cater to your needs. Cocktails were on tap even around the pool. Truly a wonderful...

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Helpful?
1Thank SharonAvola
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Sharon, From Gloria Thalasso & Hotels, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We are glad that we met your expectations "Excellent hotel, the rooms were so clean with fresh towels every day, the food was absolutely amazing with every...

Brussels, Belgium
Reviewed 18 September 2015

Lovely hotel, very clean, staff all very friendly and helpful, excellent food and variety, lovely room and facilities. Courtesy bus was great to nearby towns and beaches. Would stay again. Recommend high room for amazing views. We also had use of the thalasso spa which was a relaxing. The staff were personable, helpful and full of smiles. It was clear...

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Helpful?
Thank motorkuifke
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel. Kind regards, Ernesto Guerra Director Gloria Palace San Agustín Thalasso &...

Southampton, United Kingdom
Reviewed 15 September 2015

Lovely hotel, very clean, staff all very friendly and helpful, excellent food and variety, lovely room and facilities. Courtesy bus was great to nearby towns and beaches. Would stay again. Recommend high room for amazing views.

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Helpful?
3Thank Hayley C
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Hayley, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the high scores you have awarded us across all departments within the Hotel. Kind regards, Ernesto Guerra Director Gloria Palace San Agustín Thalasso & Hotel****

Reviewed 15 September 2015 via mobile

I visited with two friends for six days and really enjoyed our stay. The staff we very helpful and friendly through out our stay, including when we had to call a doctor and take food to the room for our sick friend, the staff were very accommodating. We had a family room that was very spacious with TV, double basin,...

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Helpful?
Thank Kylie L
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Kylie, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the high scores you have awarded us across all departments within the Hotel. Kind regards, Ernesto Guerra Director Gloria Palace San Agustín Thalasso & Hotel****

London, United Kingdom
Reviewed 15 September 2015 via mobile

We stayed at the Gloria Palace San Augustin for a girlie holiday of R&R. It was my first all inclusive though not my friends and we were all really impressed with the place. We had a family room which was sizeable. It appears that the family rooms are further away from the entertainment area, which probably means it is a...

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Helpful?
1Thank Saara I
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Saara, From Gloria Thalasso & Hotels, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We are glad that we met your expectations "The quality of the food available is absolutely excellent. And I am a super foodie! There was a range...

Chelmsford, United Kingdom
Reviewed 15 September 2015

What a great hotel we stayed for two weeks was very well looked after rooms cleaned every day bed linnen changed every day towels as well the food was varied and well presented a good choice and im qite fussy about food we stayed half board and this was good for us altho we did stay in the hotel most...

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Thank 149Rick
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you...

Essex, United Kingdom
Reviewed 13 September 2015

Rooms cleaned every day, Towels changed at your request, any additional requirements i.e. any extra cleaning required if not to your standard, staff are happy to please. We were situated right opposite the lifts. No disturbances at all, maybe we were lucky to have respectable guests. Slept through til around 8.30 almost every morning. Beds comfortable. Plenty of sunbeds even...

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Helpful?
3Thank AMcG1962
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. We are delighted to read all the little touches we provide were a success and that the service you...

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18/06/2017 19/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: €84 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
333 questions
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Newcastle upon Tyne, United Kingdom
2 months ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best view”
yogz65, 23 May 2017 | Read review
“Higher rooms have great sea views, the lower rooms (probably around the 3rd floor and lower) wont have such a great view.”
, 23 May 2017 | Read review
“Higher floors give better views, floors in the 600s are on the same level as the spa.”
DarrenFergy, 21 May 2017 | Read review
“We were on 8th Floor and had sun nearly all day. Great views-very quiet”
Nigmar, 18 May 2017 | Read review
“High floors in the main building all appear to have ocean /pool views. Lower floors main building,and family rooms in annexe,don't know.”
MegJ333, 17 May 2017 | Read review
5 of 5
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US$123* /night
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Prices are for 1 room, 2 adults
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