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Gloria Palace San Agustin Thalasso & Hotel

Certificate of Excellence
GreenLeadersPlatinum level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Gloria Palace San Agustin Thalasso & Hotel
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2,936 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,336: English reviews
Reviewed 5 days ago NEWvia mobile

Just returned from a second visit in 5 months to Gloria palace San Agustin. I visited in January loved it so much I booked to return. The staff: from the moment we arrived were very friendly and attentive. was greeted with a glass of orange & champagne. As we arrived a little before lunch ended they made sure the checking...

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Helpful?
Thank Lisailes
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Lisa, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special. It would be a pleasure to welcome you on your 3rd stay with us. Best regards, Alberto Freniche Gloria...

Reviewed 5 days ago NEWvia mobile

Had a great holiday once again. The staff are all very helpful, food was plentiful and varied. The only thing I think could do with improvement is the ordering of drinks. We very often waited quite a while for someone to take our order at lunchtime in the snack bar and in the evening in the entertainment room upstairs. Overall...

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Helpful?
Thank Sue B
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Sue B, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. And also, thank you very much for your suggestions in order drinks. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within...

Reviewed 1 week ago via mobile

Really enjoyed visiting this spa and it's facilities you get use of robe and flip flops and it's a nice sized area with all different types/temps of water and jets bubble etc! Beautiful view of the sea and surrounding area and an amazing structure altogether! Good sized changing rooms and everything clean and tidy! Relaxing time! My partner had a...

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Helpful?
Thank Lucy C
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Lucy, Thank you for taking the time to share your experience. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you. We are so happy to read that you can enjoy in our Thalasso and beautiful views. We look forward to welcoming you...

Reviewed 1 week ago via mobile

My friends and I had decided to go for a trip to be relaxed for one week. We found this beautiful hotel with great attention and high customer service, we were amazed with the beauties here. The food was delicious and there was varieties, new things i have never ate and it was delicious :).

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Helpful?
1Thank Alba D
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Alba, Thank you for such positive feedback after your stay at Gloria Palace San Agustín Thalasso & Hotel ****. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from the hotel as well as the food. The GLORIA team would be glad to welcome you again...

London, United Kingdom
Reviewed 1 week ago via mobile

We are still at this hotel. We came on Monday as a Half Board staying for 4 nights. When we arrived we were served by a trainee who forgot to take our credit card details & made us late for dinner. She came to our room o take me back downstairs to do this. We was not told that drinks...

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Helpful?
Thank rosemaryr375
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Rose Mary, Many thanks for the excellent review posted recently and for taking the time to share your experience. Thank you very much for your beautiful words about food and generally you had a good stay apart from the disappointing issues with the Reception Department and television. I am very sorry about that. Warm regards, Alberto Freniche Gloria Palace...

Newcastle, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Jet2holidays
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2Thank davidcK335QW
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Sunderland, England, United Kingdom
Reviewed 1 week ago

right a honest review just back ,lovely hotel for relaxing ,a bit out of the way however courtesy bus will take you to ,playa del inglis and maspolomas,and taxis are cheap .the downside to this hotel is the dreadful entertainment of an evening ,absolutly dire.

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Helpful?
Thank Patricia C
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Patricia, Thank you for taking the time to share your experience. We are so happy that you can have a relax in our hotel and thank you very much for your suggestions in entertainment of an evening. The GLORIA team would be glad to welcome you again in your next holidays in Gran Canaria. Best regards, Alberto Freniche Gloria...

Reviewed 1 week ago

We have just returned from a 7night stay with our 6month old baby, All Inclusive and in a family suite. We have had an really great first family holiday as a trio. The staff are all lovely, taking time out of their busy days to make a fuss of our baby. The food in the buffet restaurant was great! I...

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Helpful?
1Thank UnicornMummy
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. We are glad to read that you enjoyed your stay with us. Furthermore, we pretty much appreciate that you liked the facilities from the hotel as well as the food. It would be...

Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

We had a fantastic 10 day break here. Chose all inclusive which we were really happy with, although bit annoying having to take roomcard to the bar to keep track of spending as there is a €500 limit per person for drinks- think that should be made clear on the booking site. Food was great and the drinks quality was...

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Helpful?
1Thank naomi b
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Naomi, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. I pretty much appreciate your review full of details and tips for other guests. I am also glad that all the GLORIA team has met your expectations with our facilities, furnishing, as well as the...

Tamworth, United Kingdom
Reviewed 2 weeks ago

Pros- Could not say anything bad about this hotel. Clean with very helpful staff. Varied choice of food cooked and presented well. Cons- A bit out of the way with no a lot going on around the area but hotel does offer a free bus service to Playa de Ingles and Masspolomas. No air conditioning in restaurant so could get...

Review collected in partnership with Jet2holidays
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Helpful?
Thank Lisa S
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Lisa S, From Gloria Palace San Agustín Thalasso & Hotel ****, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: €83 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Green Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Spa Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
331 questions
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Newcastle upon Tyne, United Kingdom
2 months ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 8th Floor and had sun nearly all day. Great views-very quiet”
Nigmar, 18 May 2017 | Read review
“High floors in the main building all appear to have ocean /pool views. Lower floors main building,and family rooms in annexe,don't know.”
MegJ333, 17 May 2017 | Read review
“Ask for a high room if you want a pool/sea view”
DAVYBOY098, 17 May 2017 | Read review
“mid level for best views and in main hotel block”
rodneys730, 17 May 2017 | Read review
“All rooms have sea view the higher the better”
P556QHpatriciac, 10 May 2017 | Read review
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Prices are for 1 room, 2 adults
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