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Gloria Palace San Agustin Thalasso & Hotel

Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Gloria Palace San Agustin Thalasso & Hotel
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2,954 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
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Morpeth, United Kingdom
Reviewed 4 days ago NEW

We stayed from 14-21 May and have nothing negative to say about this hotel and the staff. The room had excellent views and was spotlessly clean. Bottled water was put in the room every day, we came back one afternoon to a bottle of cava - free!. The food was excellent- something for everyone and the staff in the restaurant...

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Helpful?
Thank Eleanorwill
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Eleanorwill, Thank you for taking the time to share your experience. We are so happy that you enjoyed in our hotel, and you like the details like our excellent views and was spotlessly clean. It would be a pleasure to welcome you again in your next holidays in Gran Canaria. Best regards, Alberto Freniche Gloria Palace San Agustín Thalasso...

Greater Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Had a brilliant time at this hotel, clean, fresh and the maids visited daily. There was plenty of entertainment during the day time and night time if that's what you enjoy. As the hotel is situated on a steep hill, quite out of the way there is a free bus that collects you outside of the hotel and drops you...

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Helpful?
Thank RoseLou2017
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Rose, Thank you for your feedback after your stay at Gloria Palace San Agustín Thalasso & Hotel **** We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Thalasso & Hotels team was so well received. Once again thank you for trusting us. Best regards, Alberto...

Leicester, United Kingdom
Reviewed 5 days ago NEW

This hotel is such a nice place to stay in if you are looking for somewhere to relax, be fed and watered and entertained without needing to worry about anything It was our second trip to this hotel and on arrival we were offered refreshments and a warm "Welcome Home" from reception. Before we arrived at the hotel, we requested...

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Helpful?
1Thank yogz65
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear yogz65, Thank you for choosing GLORIA San Agustin Thalasso & Hotel to spend a relaxing holiday under the sun of Gran Canaria. We also appreciate your comment. Such a detailed and meticulous opinion helps other guests to know us and keeps our standarts working as we intend. It is a pleasure that your expectations were fullfilled in every single...

Reading, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for a week in May as part of a golfing holiday. The immediate impression when you walk through reception is how tiny the reception desk is for such a large hotel,it's also a complete free for all to get checked it. When you do eventually manage to speak to someone they turn out to be an inturn who's...

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Helpful?
Thank James T
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear James, Thank you for taking the time to share your experience. Of course that we take into account every single comment from our guests, furthermore this is the best way to improve the service and maintain the standards and we will pass your comments to our team, for them the most important thing is customer´s satisfaction and comments like...

Reviewed 5 days ago NEW

This is not a review of our holiday as such, but the Hotel itself. A week stay in May as a couple. We upgraded to all inclusive on arrival. Firstly the positives. The Hotel is very clean and tidy both in the rooms and general areas. As has been pointed out on here numerous times, the staff are very good....

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Helpful?
Thank Karl P
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Karl, Thank you for your feedback after your stay at Gloria Palace San Agustín Thalasso & Hotel ****. We appreciate your nice comments about the staff and the cleaners. We also regret that you did not stay longer. About the limit the all inclusive. There is not any limit for drinks or food in the pension of all inclusive....

Cork, Ireland
Reviewed 6 days ago NEW

We had a fabulous and restful week in the hotel and only left it once! Taxi from airport was about €36-€38. We had a glass of cava on check in which went efficiently. Paid for our safe for the week and put deposit down for our pool towels. When we went to the room there was a bottle of cava...

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Helpful?
1Thank Triodr
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel, food and staff; and also, thank you very much for your suggestions. May I take this opportunity to thank you personally for the very high scores you...

Rotherham
Reviewed 1 week ago NEW

I got a really good deal going Half Board so I was a bit wary of how good it could be or would be, given the price. Rooms were basic as per my expectations with a kettle, hair drier and flatscreen TV which worked with my USB memory stick. Staff were excellent in every aspect and in every department. Last...

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Helpful?
1Thank DarrenFergy
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear DarrenFergy, Thank you for taking some of your time to describe your vision about Gloria Palace San Agustín Thalasso & Hotel. Of course, we would also like to thank you for your good score in our services. It is really motivating for our staff to know that your expectations have been fullfilled. We are delighted that you enjoyed the...

Somerset
Reviewed 1 week ago via mobile

Just arrived home from this hotel. Perfect in every way : room, cleaners, gardeners, waiting staff, reception, entertainment. Pools were deep but not too cold. Close to shops, restaurants, and the beech. Coming back next year.

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Helpful?
1Thank Justine J
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Justine J, Thank you for choosing GLORIA Palace San Agustín Thalasso & Hotel to spend your holiday on Gran Canaria and for sharing a review of your experience with other tripadvisor members. The feedback of our clients is very important for us in order to improve any possible details and make your experience unforgettable. This is the reason why...

bradford, west yorkshire
Reviewed 1 week ago

A big hotel in a quiet resort. It was perfect for us as the weather was excellent whilst we were there. Loads of sun loungers and a big pool. The buffet food was excellent and the staff are brilliant and efficient. The rooms and bathrooms are what you would expect from a four star and we thought the beds were...

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Helpful?
1Thank holidayvamp
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. I pretty much appreciate your review full of details and tips for other guests. I am also glad that all the GLORIA team has met your expectations...

Colchester, United Kingdom
Reviewed 1 week ago

Just returned from 2 week stay at probably one of the better hotels we have been to. Can't mention all but a big, big thank you to the following- Juan (Head chef), Wilfredo and Fernando, Carmen the Argentinian waitress and Carmen who worked the griddle at breakfast (happy and smiling all the time) in the restaurant. Extremely helpful (husband follows...

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Helpful?
1Thank Nigmar
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Nigmar, Thank you for taking the time to share your experience. We are glad to know that you liked the great selection at the restaurant buffet and that the staff is very friendly, about all Juan (Head chef), Wilfredo and Fernando, Carmen the Argentinian waitress and Carmen who worked the griddle at breakfast (happy and smiling all the time)...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: €84 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Family Hotel in San Agustin
#1 Spa Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
334 questions
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Newcastle upon Tyne, United Kingdom
2 months ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best view”
yogz65, 23 May 2017 | Read review
“Higher rooms have great sea views, the lower rooms (probably around the 3rd floor and lower) wont have such a great view.”
, 23 May 2017 | Read review
“Higher floors give better views, floors in the 600s are on the same level as the spa.”
DarrenFergy, 21 May 2017 | Read review
“We were on 8th Floor and had sun nearly all day. Great views-very quiet”
Nigmar, 18 May 2017 | Read review
“High floors in the main building all appear to have ocean /pool views. Lower floors main building,and family rooms in annexe,don't know.”
MegJ333, 17 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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