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Iberostar Jardin del Sol Suites

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C/ Huguet des Far, s/n Costa de la Calma, 07180 Santa Ponsa, Calvia, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Pool & Beach (270)
Room & Suite (268)
What is Travellers’ Choice Best of the Best?
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Jardin del Sol Suites
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 34 hotels in Santa Ponsa
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
"The Iberostar Suites Jardín del Sol hotel is perfect for couples who wish to explore Majorca. Located in an exclusive setting looking out over the sea at Costa de la Calma, the Suites Jardín del Sol hotel offers an array of experiences for couples that are in love or that want to fall in love. The 261 rooms of this hotel are suites that include a whirlpool bath and many of them feature spectacular sea views and also have a private pool. The Star Prestige service also grants access to a VIP zone featuring a spectacular pool with hammocks hanging next to the water, an exclusive bar, solarium with sun loungers and Balinese beds, armchairs with a perfect lookout to watch the sunsets and direct access to the sea. And if that wasn’t enough, the Suites Jardín del Sol hotel has a complete SPA Sensations, free Wi-Fi, an All Inclusive accommodation type (optional), two pools, golf course nearby, fitness room, entertainment workshops for adults, two restaurants and two bars with the best ambience... a bit of everything recommended for guests over 16 years of age. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health."
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Head massage
Massage
Adults only
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / wardrobe
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, Catalan and 2 more
3146Reviews488Q+A100Room tips
Traveller rating
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Popular mentions
Matt wrote a review Yesterday
5 contributions6 helpful votes
I recently stayed at the Iberostar Jardin del Sol for six nights. My partner and I booked a Star Prestige penthouse suite and were very happy with the room, which comprises two levels. The first level includes the bedroom, bathroom, and sitting area, which faces the sea and has an outdoor patio. There is an internal staircase that leads to the second level, which is entirely outdoors and includes a two-person lounger bed, jacuzzi/whirlpool/hot tub, and a sea-facing deck with two individual loungers and two chairs. The second level gets sun most of the day and has fantastic views of the bay where Santa Ponsa is located. Star Prestige affords you access to three pools (I believe standard guests only have access to one pool, which is the largest), as well as a separate bar/restaurant and a pool-side bar adjacent to the infinity pool. You can access the sea via several ladders that lead from the rock shoreline to the sea; there is no sandy beach at the hotel. Pros: -Views from the hotel are outstanding. -We chose the all inclusive option and, generally, the food was very good. Many options no matter what dietary restrictions you may have, and the quality was high and food fresh. There is always a multitude of high quality fruit and vegetables, as well as a large variety of meat, pastas, breads, pizza, etc. For dinner each night there is a different theme area (seafood, tapas, Mediterranean, Italian, etc.), which provides some dining diversity along with the standard/nightly options. -As mentioned earlier, we really enjoyed our room and, overall, the facilities were high quality and well maintained. We particularly enjoyed the infinity pool. -Palma is approximately 20-25 minutes away by taxi, costing approximately 25-30 EUR each way. We had two days of rainy/cloudy weather and took the easy trip into Palma on both days. Cons: -Dinner dress code for men. Men are required to wear trousers, whereas women can wear whatever they want. It's 2021 and there is no way to justify this requirement as being anything other than sexist. It's an outdated policy that regards women as shiny objects that aren't held to the same expectations or standards as men. Also, I can imagine that in the July or August heat wearing trousers would be oppressively hot. -Some of the junior staff needs training. We routinely had our meals during the last seating, and some of the dining staff would very loudly and carelessly (dropping silverware all over the place) clean and re-set tables while we were still eating, which was loud and distracting. I understand the need to turn tables, but it would be preferable to do this after guests have stopped dining. Also, the staff would often yell to each other from across the room while cleaning. -It didn't bother us, but the surrounding area doesn't have much to offer. The main town of Santa Ponsa is approximately 20 minutes walking distance, with a multitude of low to mid range food and retail establishments along the way. I would suggest the hotel's all inclusive option so you can avoid the need to find other local dining options. Overall I would highly recommend the hotel, despite the few cons I listed above. Overall the staff was lovely, particularly some of the hostesses (Gemma and Marta), as well as some of the dining staff (Ricardo, Toni, and some names I have unfortunately forgotten). Thank you for a lovely holiday!
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Date of stay: September 2021
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Rosalind W wrote a review 26 Sep
8 contributions
+1
We came away for 1 week relaxation & the hotel did not disappoint..Efficient, friendly reception staff. A glass of cava on checkin. Spacious rooms. Great food. The staff are wonderful. The only thing is the access into the sea needs improvement. There is no beach & the ladders into the water are too steep for me. I have had knee surgery & found it hard to get down into the water, so gave up. . Such a shame. It really is the only reason I have given a 4star.
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Date of stay: September 2021Trip type: Travelled as a couple
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MIKE wrote a review 25 Sep
5 contributions
The rooms are beautiful with amazing views to the sea, good size pool area. Breakfast and Dinner Buffets are very complete with an excelent variaty. Special thanks to the Hotel Manager Carmen Salman and all FrontDesk and Food & Beverage staff for their kindness and professionalism! Defenitly its an highly recommended hotel and we will be back for sure!
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Date of stay: September 2021Trip type: Travelled as a couple
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Ryan C wrote a review 19 Sep
Glasgow, United Kingdom13 contributions10 helpful votes
I have just returned from a fantastic holiday at the Jardin Del Sol Suites. The hotel staff could not do enough for you, and especially during the difficult Covid times. I would like to provide a special mention to Cyril at the hotel bar, he worked tirelessly during the day and the evening to ensure all guests felt fully catered for, he provided a special 1 on 1 service. Sandra and Fernando in the hotel restaurant welcomed us each night, and ensured we had a truly personal service. Other mentioned should go to Rafa and Ivan at the pool bar who came round all day ensuring all guests had a drink, saving you having to go up to the pool bar each time. We celebrated my father's Birthday during our stay, and Enrique the hotel manager ensured he celebrated in style providing us each with a glass of cava and providing a hand made cake. This was a truly special touch thank you! We also received a full bottle of cava in the room to celebrate. The hotel facilities are fantastic, having stayed 5 or 6 times, we have tried varying rooms. We persoanlly feel star prestige is not worth the extra cost and you are best staying in the main area of the hotel, unless you get a special offer on the star prestige area. We stayed half board and found both the breakfast buffet and dinner buffet catered for all needs, with dinner featuring various themes during our 11 night stay. We found the food was varied enough, to ensure you are not bored with the same thing each evening, which can be the case in other hotels. You can see small improvements each time in the hotel decor, modernising it after each stay. The only small negative I would say is the rooms are now getting a little tired and require renovation / modernisation. But I am sure this will come with time! Thank you again Iberostar Jardin Del Sol, for the fantastic stay! We look forward to returning some time shortly. The hotel was fully covid safe, with all staff wearing masks and hand sanitiser freely available throughout the hotel. The hotel/ tourism industry is doing all it can to survive at the moment, so please try and bare this in mind when reviewing / staying at hotels at this time.
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Date of stay: September 2021
Value
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Helen wrote a review 17 Sep
Liverpool, United Kingdom30 contributions11 helpful votes
+1
Good points - good super king size bed, lovely buffet breakfast, great sea views, clean pool , efficient check in, nice staff, free use of SUP if wanted, comfortable sun beds, plentiful hot water, good maid service. Child free hotel. 

Bad points - WiFi poor in pool area, only one bed side plug socket, strange bathroom open to the sitting area, battered coffee table in room, really tiny balcony, broken blind in bedroom, shower fittings spray faulty

Noisy daily pool side activities (5 times a day x 45 mins - 3hrs 45 mins of loud music every day) - exercise bikes in the pool with a boombox playing rap music, aqua aerobics with loud music and shouting & whistling instructors, yoga class with a big speaker held 12 feet from resting guests. Salsa class was also set up with the boombox in same area and a few guests complained and it was turned off but only because no one showed up for the class. Activities attended by a handful of people disturbing the majority who don’t want to participate. Dont mind others enjoying activities but the music is so loud you can’t snooze through it or even hear your own music through your own head phones. 

Misleading images on travel agent booking page (EasyJetHolidays) ….beware as this might be the same on other sites - two of the three pools & bar with outdoor seats & lamps overlooking the sea in the photos are only available to Prestige Star customers. These facilities were one of the key reasons we booked ……. But we have only the main pool and one bar accessible to us. Nowhere on the booking page does it make this clear. 

Paid £1200 for B&B …… feel a bit ripped off to be totally honest. For the quality of the room & facilities we have available to us we could have booked much cheaper elsewhere in the resort. There is also some noise from the suites below - people with their own speakers. P.s. if you’re not a smoker avoid the right hand side of the sun bed area by the SUPs as that is the designated smoker’s corner where people come to have a cigarette
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Iberostar Hotels and Resorts, Other at Iberostar Jardin del Sol Suites
Responded 1 week ago
Dear Helen, Thank you for staying at our beautiful 4-star establishment and for kindly sharing your review. First and foremost, we are delighted to read that you were satisfied with our varied breakfast selection that our chefs passionately prepare and we appreciate your kind words regarding our attentive staff. They will be thrilled to hear that they have made a good impression on you. On the other hand, we regret to read that we were unable to meet your expectations on this occasion. We offer a wide range of modern rooms to choose from to meet the needs of our guests such as: suites, junior suites, superior junior suites, Star Prestige suites and much more. We kindly advise guests in the unusual case of a discrepancy with their room to please contact reception as they will immediately address any doubts or queries you may have. Additionally, we suggest contacting our dedicated call centre on a future occasion, whereby guests will receive a personalised service to ensure that they choose a room in alignment with their preferences. With regards to noise and activity, we would like you to know that we really do empathise with you and appreciate your feedback. It is our goal to provide all our guests with the opportunity to enjoy a splendid holiday and we try our very best to combine lively activities with peaceful ones so that all our guests including those with the desire to solely relax are also able to do so. We are saddened if on this visit that was not the impression that you received. Furthermore, as mentioned, we offer the Star Prestige experience which gives guests access to reserved areas, Star Prestige rooms and personalised services. We apologise if you did not have this information before and we thank you for bringing this to our attention. Overall, we are grateful for your helpful comments and we will relay them to the corresponding department for their consideration. We hope you were able to take home some marvelous memories of the incredible views of the Costa de la Calma and we hope to have the honour of serving you again soon. Kindest regards, Quality Manager, Iberostar Jardín Del Sol Suites
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PRICE RANGE
US$140 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar jardin del sol, iberostar santa ponsa, jardin sol santa ponsa, jardin del sol majorca
LOCATION
SpainBalearic IslandsMajorcaCalviaSanta Ponsa
NUMBER OF ROOMS
260
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Frequently Asked Questions about Iberostar Jardin del Sol Suites
Which popular attractions are close to Iberostar Jardin del Sol Suites?
Nearby attractions include The Crown (0.3 km), Poundstretcher (0.3 km), and The Square Santa Ponsa (0.3 km).
What are some of the property amenities at Iberostar Jardin del Sol Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Iberostar Jardin del Sol Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Jardin del Sol Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Jardin del Sol Suites?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Jardin del Sol Suites?
Conveniently located restaurants include Il Vivo Italian Urban Style, El Jardin, and Restaurante Grill Manolo 's.
Are there opportunities to exercise at Iberostar Jardin del Sol Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Iberostar Jardin del Sol Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Iberostar Jardin del Sol Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Iberostar Jardin del Sol Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Jardin del Sol Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.