stayed for 4 nights and had a great time,the selection of food and breakfast and dinner for excellent something for everyone and the staff were very professional and helpful,drinks were very reasonable in the bar and entertainment on every night,some great little beaches very close to the hotel and salou centre is about 20 minutes walk away which has a really nice promenade and beach,will definitely go back,please ignore the odd bad review and believe the good ones you wont be disappointed,
the hotel was good, only the people were not very friendly. We had a nice room, the restsurant was ok. The pool was ok, not very larg. but ok. We stayed here for 2 weeks, we came by car. So the problem was, you can not park your car. That was terrible.
We dared to come over at the beginning of all the 'release' mid-July brouhaha.. !! ; ) We found a lovely hotel (Negresco) in a beautiful setting, leading out onto the sea, right there. Me and my sons enjoyed the coastal walks, next to nature and hitting beach bars further north by foot for a couple of hours, before fantastic long lunches back behind the beaches (El Faro resto, amazingly chilled) Staff at the hotel lovely and friendly, odball gym trainer on day two, very rude and negative around simple access to cycle machine, no customer service skills, very unpleaseant for this standard, missed a trick by hiring this unprofessional person.. Just a blip really (but yes this person needs training in the service sector pretty soon..)
Came there with my family in the evening asked if the restaurant was open was told they had closed the restaurant becouse of covid (but later i saw that the cocktail-bar / bar was open and serving drinks and tapas ( something the front desk at checking in did not bother to inform me about ) the ppl and staff was not using mask in the cocktail-bar area, not that I really care about that, what i find funny was they close down food restaurant and at the so called 5 star Hotel did not even have room service with some sort of food solution, BUT THEY did not have a problem to open the cocktail-bar area in this covid times .. ,,, The Hotel is way out of the way from anything (no shops no nothing ) so i had to get into my car at 2230 at night drive 30 min to the center of the nearest city and drive around in a that city i never been to before to try and find something that was open so I was able to get somthing that was food, I found a Mc Donalds and after 2 hours i was back at the hotel and then the parking outside was full NO PARKING SPACE so i was driving around for another 30 min and after that had my wife go into the front disk and ask where it was possible to park the car, we was giving a space in a underground parking for 10 euros a night and that was a bit of a walk away under another building across the street (not in the hotel building ) when i got to my assigned parking spot it was taking by a car that had taking 2 parking spaces (i don't really blame him becouse the space was the smallest parking space I have ever seen ) I was then forced to park in another free spot, when i got back to the hotel i informed the person working there and was told i had to move my car to another parking-spot as she had already assigned some other car in that very spot that had now parked my car, and the ppl that was already assigned to the parking spot had not yet checked in at all so I asked if she can not just switch around the assigned parking spots in the system, but she was not willing do that (to much work for her) I then had to go back to the underground parking and move my car to another new assigned parking spot that she had now giving me and BY NOW IT WAS ALREADY 0200 at night so i had used 3,5 hours just to get some food park my car and get to my bed in the hotel room .. Also i may say the room was dirty the bathroom looked like a hospital handicapped bathroom and the door handle in the bath room was broken and the room for a so called 5 star hotel (even a 1 star hotel ) NEEDED badly new beds and furniture it was anything but a 5 star not even a 1 star…
Beautiful holiday, hotel Negresco was fabulous, very clean, comfortable and spotless. Hotel staff always on hand and helpful, we had a room with a sea view on the top floor, it was a gprgeous view to wake up to in the mornings, and hearing the sea. Food had plenty of choices, all was great. Would definately recommend.