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Benalmadena Palace Spa

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Traveller (380)
Room & Suite (175)
Dining (109)
Overview
  • Excellent49%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“indoor pool”(245 reviews)
“steep hill”(216 reviews)
“self catering”(255 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,487)
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1,822 results
Traveller rating
869
648
212
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All reviewsindoor poolsteep hillself cateringsnack barkids clubsloping ceilingmini clubshort cutsauna and steam roomthe underground car parkburger kinghalf boardfootball pitchfoam partygames roomone bedroom apartmentparrot show
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21 - 25 of 1,822 reviews
Reviewed 12 June 2018 via mobile

Not very impressed with hotel. Had high expectations with all the positive reviews. Firstly, parked the car in the underground garage and found a coackroach behind the car. The hotel itself was not very clean, cafe chairs quite dirty so was the cutlery. Communal toilets...More

5  Thank janeM4810NK
Response from Jacqueline S, Director de Relaciones con Clientes at Benalmadena Palace SpaResponded 4 weeks ago

Dear Jane, Many thanks for staying in our Hotel and for your feedback. We are sorry to hear that we did not meet your expectations for cleanliness. We shall certainly check on the issues you have mentioned and make sure they will be thoroughly revised....More

Reviewed 12 June 2018 via mobile

Everything the staff are wonderful all throughout the building. The morning chef Maria is wonderful. Arancha, Marian and Maria were brilliant also and very friendly with our little one. Juan and the other waiters(didn't get their names.) Were absolutely stunning. Never got a drinks order...More

2  Thank Kyron M
Response from Jacqueline S, Director de Relaciones con Clientes at Benalmadena Palace SpaResponded 4 weeks ago

Dear Kyron, Thank you so much for your recent stay in our Hotel and for your warmest feedback. It is so rewarding for all our staff to mention them by name and you have rememberd quite a few! We are so pleased that had a...More

Reviewed 12 June 2018 via mobile

Friendly staff, allways willing to help. The pools are decent, beautiful at night, kids entertainment is brilliant. Beds are made everyday. On leaving day, you have to be out for 12 just like any other hotel, but our taxi didn’t leave till 5, so we...More

1  Thank gary19841984
Response from Jacqueline S, Director de Relaciones con Clientes at Benalmadena Palace SpaResponded 12 June 2018

Dear Gary, Thanks a lot for your -high rated-and kind feedback. It is such a pleasure to read when guests have had an ejoyable stay. We appreciate the special mention for the staff. Thank you for recommending us and we hope to seeing you again...More

Reviewed 11 June 2018

17 family members stopped at this hotel for a week. The hotel staff were amazing and couldn’t do enough for us. The rooms were clean and food outstanding, pool area immaculate, the children loved the mini disco and Benny, went to the beach once, but...More

1  Thank susanstacey123
Response from Jacqueline S, Director de Relaciones con Clientes at Benalmadena Palace SpaResponded 12 June 2018

Dear Sue, Many thanks for your family visit and for your kindest feedback. We are very pleased that all 17 members enjoyed the stay in our Hotel. We take note of your comments for the evening entertainment. We try to suit all ages, all nationalities,...More

Reviewed 11 June 2018 via mobile

To be fair we didn't use any of the amenities on offer at all at the hotel. We simply used it as a base whilst we explored the resort. What I can say is that the studio was clean and tidy. It was more like...More

1  Thank LinoSheffield
Response from Jacqueline S, Director de Relaciones con Clientes at Benalmadena Palace SpaResponded 12 June 2018

Dear Lino, Many thanks for your kindest review and for staying in our Hotel. We are pleased to read that you liked the studio room and the peace in spite of all the kids around. We are sorry you only found out about the parking...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Benalmadena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Benalmadena
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (380)
Room & Suite (175)
Dining (109)
Pool & Beach (52)
Amenities (178)
Family and Play Areas (11)
Questions & Answers
Ask a question
misschughes
23 June 2018|
Answer
Response from Glynders81 |
Yes there is, the hill isn't as bad as everyone makes out!
0
Votes
Ashleigh M
21 June 2018|
Answer
Response from Jacqueline S | Property representative |
Hi, Middle october is still very mild. Around 20-24 degrees approx.at day time. Kind regards
0
Votes
Google Translation
lond74
20 June 2018|
Answer
Response from Jacqueline S | Property representative |
Dear guest, If you have any special request like view, quiet room, low floor, etc, please don´t hesitate to mail or phone us. Many thanks Kind regards
0
Votes
Google Translation
Room Tips
"We asked for a west facing balcony and got a lovely sea and mountain view."
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"ask for room overlooking ocean - groundfloor you will be beside kids play area"
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"Floors 3 to 5 pool side have better views."
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"Go and see variety, grease and cabaret show."
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