A lot of Spanish having their Xmas in this hotel. They seemed to have forgotten about the English especially the children. We stayed 15 nights & had room cleaned twice. A lot of construction work going on which we were not informed about.
We stayed here on our first night in Spain and fell in love with it. The views are amazing. We ended up staying here the night after then on our last night in Spain. Staff are amazing and very helpful , resort and apartments are well spaced and clean. Dis Supermarket straight over the road and cafes and restaurants up and down the way with the beach on your doorstep. Can’t wait to come back
We stayed here for a short break last weekend. Me, my husband and 2 daughters. We were upgraded to a superior view, which was great I loved the sea and pool view. The facilities were good but not alot on due to covid but the hotel are still advertising it as usual which was annoying! And I'm sure illegal. The toilets by the pool were filthy on the Monday and my daughter could not use them, not ideal especially atm. The pool area was fully cleaned every morning and the pool is a good temperature. The staff on reception acted like they had a gun to their head and clearly did not enjoy their job. On checking out nobody asked how my stay was! When I pointed this out to the lady she said, oh I thought you was in a rush to leave. Clearly I wasnt, I only live a hour away. The cleaning staff however were friendly and extremely efficient when asked to do anything 😁 As I said in my title of this review this hotel could be fantastic but the staff let it down and some of the areas. And the huge lack of personality and non existent of customer care was disappointing.…
We booked with Jet21 holidays and just in case of a lockdown due to the virus I chose this hotel because of all the fantastic amenities! And it was the best ever. Lots of facilities with the beach 5 seconds away and they took great care in hygiene. The kitchen had everything you needed with a balcony overlooking the mountains ("an interior room" a bit misleading). We went to the large restaurant a few times and the food was excellent with very friendly service and good entertainment. So sad to see not many people there due to travel restrictions etc. Benalmadena is a great place to go to with everything you need and Torremolinos nearby (which I was surprised to see was wonderful with huge beaches and great restaurants and a 45 minute walk away. The staff were so very friendly and helpful and the bar/restaurant by the pool was excellent.…
The resort is in an excellent location. The area is beautiful, The beach and pools are excellent. There are excellent entertainment and restaurants nearby. The staff is polite, helpful, we want to get there again.
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