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Grotto Bay Beach Resort & Spa

Traveller (2282)
360
Panoramas (16)
Pool & Beach (590)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Tennis Court
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
3,110Reviews
2,821Photos
395Q+A
100Room tips
Traveller rating
  • 1,459
  • 1,114
  • 318
  • 127
  • 92
Time of year
Traveller type
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  • English
Popular mentions
+7
I’m here now till Tuesday and despite it bring 4am and I’m awake is a reason why I wouldn’t come back. My biggest complaint is the super thin walls to hear every move of your neighbor ! A guy coughed and I was startled I woke up and thought he was in my room! Knowing his
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This is an amazing resort with beautiful views of the bay, grottos on the property, it’s very own cave that you can swim in, pool etc etc. staff is very friendly. The only reason is I didn’t do 5 stars is that property lacks the level of maintenance and attention to detail that
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+1
We just returned from a 7 night stay at the Grotto Bay! It was great despite the rainy weather we had. The resort is a nice size, very clean and has enough amenities. Enjoyed the food and drinks and the all inclusive was well worth it. The wait staff were wonderful and really
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We were here for a gymnastics meet. Friendly staff. Nice rooms with beautiful views. Next to airport..was worried about plane noise. Heard nothing. Pool was heated and open all night. Beach was nice. Long walk down to it. Housekeeping was a bit lacking. Bathroom floor
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Yellow/brown liquid dripping down from vent in bathroom. Showed pictures and video of the liquid dripping to the Front desk but they didn’t sound concerned and only replied with “I’m sorry”. Not sure that they wrote down the problem room number. Also paper thin walls and loud at
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Response from 3413jpm, General Manager at Grotto Bay Beach Resort & Spa
Responded 3 days ago
Dear Cruiser658571, Please accept my apologies and be assured that we do care so besides apology issue was brought to the attention of our Maintenance Department and dealt with. We have over 200 rooms and I have been here 25 years and this is the first time we experienced a seal failure within the motor of the exhaust fan causing lubricant to leak. Sorry your neighbours were loud. Regards, JP Martens
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrotto Bay Beach Resort & Spa
The Ocean View Deluxe at the Grotto Bay Beach Resort & Spa
Professional photo exclusively commissioned by TripAdvisorGrotto Bay Beach Resort & Spa
The Ocean View Deluxe at the Grotto Bay Beach Resort & Spa
Photo provided by managementGrotto Bay Beach Resort & Spa
Guest room
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12345685
Dear A7429JQdo.., Thank you very much for your interest in staying with us once again, we look forward to hopefully welcome you back to our resort. Apologies for no response to your inquiries. Unfortunately unable to quote you rates without knowing travel dates. Please contact me by phone or email since I will be delighted to assist with loyal guest rates. My telephone number is 441-293-8333. Looking forward to assisting you. Regards, JP Martens
0 votes
Dear NMannersF, Thank you for selecting Grotto Bay Beach Resort for your upcoming vacation in Bermuda, we look forward to welcoming you. Blue Hole Hill National Park is within a couple of minutes walk of resort, 300 yards. Spa reservations are indeed recommended. You can contact our Concierge to make reservation. Closest beach with pink sand would be John Smith's Bay Beach. Approximately 10 minutes from resort. See you soon. Regards, JP Martens
0 votes
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Dear Getaway85, All oceanfront superior rooms have a private patio with ocean views. Hope to welcome you to our resort in near future. Regards, JP Martens
0 votes
You can also arrange for shuttle service to the hotel. I purchased round trip transfers from the airport to the hotel for $18. They track your flight and wait for you to at baggage claim. They will provide a car/ shuttle bus (whichever makes sense) Contact Details Bee Line Transport (Bermuda) Ltd. L. F. Wade International Airport, 3 Cahow Way , St. Georges DD03 441-293-0303 You can request a car seat but I honestly didn't see any children in car seats (locals or tourist) The bus also stops right outside the airport as well as in front of the resort. If the children are old enough to walk on their own, you can manage luggage on the bus. Enjoy!
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Hi definitely not crowded this time of year and actually we have been there twice in earl September when it is busier and never had an issue. As for seaweed, there is a type of seaweed that had come up during the tidal changes which a staff member cleaned away each day. The seaweed is of a small nature and was not really in the water not even much at all close to shore. I swam and took a kayak out twice and never encountered any seaweed. I see more on the east coast in the Summer. Hope that helps😄
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12345679
"Great view,nice clean"
"Ocean view rooms"
"Add a microwave "
"Try to get closer to the pool and main building."
"It would have been nice to have a kettle and tea bags provided in the room. "
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12345620
PRICE RANGE
US$299 - US$591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grotto bay beach hotel hamilton parishgrotto bay bermudahotel grotto bay beachgrotto bay beach resort bermuda
LOCATION
CaribbeanBermudaHamilton Parish
NUMBER OF ROOMS
201
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