We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grotto Bay Beach Resort & Spa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grotto Bay Beach Resort & Spa
Grotto Bay Beach Resort & Spa
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,383 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,339: English reviews
Start your review of Grotto Bay Beach Resort & Spa
 Click to rate
Boston, Massachusetts
Reviewed 2 days ago NEW

We flew from Mass. to NYC To Bermuda to run for a race. When we arrived at the airport, the shuttle took us to the hotel from the airport like 1 minute. When we got into our room. Everything was perfect! We loved the beds and the view from our room. We were getting a view of Coney Island in...

 Report
Helpful?
1Thank hroyale
Hamilton, Bermuda
Reviewed 3 days ago NEWvia mobile

Excited to finally have our honeymoon me and my husband excitedly drove to Grotto Bay. (We are from Bermuda.) Check in was a nightmare by a unhelpful and inhospitable woman. The rooms are dated, with no normal amenities. .. forget it if u want coffee in your room. No one made us feel special or welcome, no one acknowledged that...

 Report
Helpful?
5Thank Samantha S
3413jpm, General Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear Samantha S., Please accept my apologies for not providing you with our usual great level of service and friendliness. I am the manager and and wish to assure you that I did not receive a message from you to respond to. Please provide me with name of person you messaged and the Front Desk Agent who assisted you so...

Brooklyn, New York
Reviewed 4 days ago NEW

Grotto Bay Beach Resort was absolutely wonderful resort the staff seem to go out of their was to make you feel welcomed. All inclusive was a great decision the food was great and the drinks kept on coming. The hotel also provided a bus pass that let you do self tours and if you get lost OMG the locals will...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank shonellegg
Glen Ellyn, Illinois
Reviewed 5 days ago NEWvia mobile

The lack of service and quality of rooms reminded me of a little island in the Caribbean. Far too laid-back service for a business trip might be OK for a cheap vacation. Internet was poor...couldn't get a bottle of water from the gift shop which was supposed open at 10 then at 10:30 then 11 (the lady finally showed up...

 Report
Helpful?
Thank Greg W
3413jpm, General Manager at Grotto Bay Beach Resort & Spa, responded to this review

Dear Greg W., Please accept our apologies for not living up to your expectation as we usually do as per numerous other postings on TripAdvisor. In reference to your comment regarding internet service: I wish you had contacted us since the issue could have most likely been sorted within minutes by resetting router in your room. The owner of the...

New Paltz, NY
Reviewed 6 days ago NEW

My husband and I just returned from Grotto bay and overall had an excellent time. The staff is super friendly and helpful and the property was lovely. We are picky about food and compared to other all inclusives it was decent and we would give it a 3.5 out of 5. The breakfast and lunch are buffet style (you can...

 Report
Helpful?
3Thank Sebo996
Toronto, Ontario
Reviewed 1 week ago NEW

Great Resort, spacious room, amazing ocean view. Lots of stairs, beautiful cave. Great location...buses to everywhere around the Island. Bus stop right in front the hotel. Staff were very helpful and friendly. Swizzle Inn and Crystal Cave 5 minutes walk

Review collected in partnership with this hotel
 Report
Helpful?
Thank trinibabe_2004
Vineland, New Jersey
Reviewed 1 week ago NEW

We went to Bermuda to Celebrate our 26th Anniversary & birthday. The resort was absolutely beautiful, bright, clean and the workers very pleasant. The grounds were manicured and kept up throughout our visit, with vibrant plants and trees. The desk host was very informative and the food was good(A little pricey) We mainly hung out at our favorite spot the...

 Report
Helpful?
1Thank DeeMickey
Salem, New Hampshire
Reviewed 1 week ago NEW

Great value hotel. Sea view rooms are beautiful. I was in "Smith's" and had both pool and sea view. Everything well cared for, grounds are lovely. Food is excellent as is the service. Great buffet breakfast with standard fare. Nice dinner choices in the Hibiscus room. Palm room was a little more casual but very comfortable and food was great....

Review collected in partnership with this hotel
 Report
Helpful?
Thank ljaparis
Greater Manchester, United Kingdom
Reviewed 1 week ago NEW

Just had a great 2 weeks in Bermuda despite hurricane Stella. Almost all staff were very friendly and helpful. In particular 5-6 staff went out of their way to do those "little extra things" that made our holiday experience exceptional . They included Leilah, Ebonie,Veronica, Liviu, Netira who all went over and above the basics. All of these are a...

 Report
Helpful?
1Thank johnB7459PI
New York
Reviewed 1 week ago

We love the Grotto Bay. This was our second visit and we will definitely come back again. The weather was not great (wasn't terrible either; I guess March is always hit-or-miss) but the Resort can't do anything about that. The grounds are beautiful and the rooms are perfectly nice. The staff are very friendly and helpful. We went with another...

 Report
Helpful?
Thank RussellNewYork

2,233 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1743)
Viewed
View from Room (148)
Viewed
Pool/Beach Area (380)
Viewed
Room/Suite (141)
Viewed
Bathroom (18)
Viewed
Hotel & Grounds (454)
Viewed
Family/Play Areas (10)
Viewed
Dining (83)
Viewed
Business Centre/Function Rooms (4)
Viewed
1:11
Videos (1)
Viewed
Other (504)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (92)
Viewed
Beach (44)
Viewed
Hot Tub (4)
Viewed
Pool (48)
Viewed
Dining (53)
Viewed
Standard Room (37)
Viewed
The Hotel (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (119)
Viewed
Pool/Beach Area (50)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (16)
Viewed
Dining (13)
Viewed
Other (38)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hamilton Parish
1.8 km away
Rosewood Tucker's Point
Rosewood Tucker's Point
#1 of 2 in Hamilton Parish
605 reviews
10.0 km away
Royal Palms Hotel
Royal Palms Hotel
#2 of 3 in Hamilton
772 reviews
10.1 km away
Rosedon Hotel
Rosedon Hotel
#1 of 3 in Hamilton
508 reviews
Show Prices
Show Prices
Show Prices
15.4 km away
Fairmont Southampton
Fairmont Southampton
#3 of 3 in Southampton Parish
3,642 reviews
15.5 km away
Cambridge Beaches
Cambridge Beaches
#1 of 3 in Sandys Parish
1,037 reviews
10.4 km away
Coco Reef Resort Bermuda
Coco Reef Resort Bermuda
#3 of 6 in Paget Parish
894 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Full service resort nestled amid 21 acres along the water's edge featuring three restaurants, two bars, water sports, dive shop, tennis facilities, cycle livery, three beaches, children's playground as well as our unique Natura Spa located in one of our Grottos. Resort features Room only, Breakfast Plan, Breakfast and Dinner Plan as well as All Inclusive Supplement. ... more   less 

Additional Information about Grotto Bay Beach Resort & Spa

Address: 11 Blue Hole Hill | Bailey's Bay, CR 04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Price Range: €257 - €521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grotto Bay Beach Resort & Spa 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com and Hotels.com so you can book your Grotto Bay Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort & Spa Bermuda/Hamilton Parish
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grotto Bay Beach Resort & Spa staff and other travellers.
240 questions
Ask a question

See all questions (240)

Questions? Get answers from Grotto Bay Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor have awesome views.”
 of 5 bubbles hroyale, 22 Mar 2017 | Read review
“Ask for the front buildings with the bay view”
 of 5 bubbles DeeMickey, 17 Mar 2017 | Read review
“Better housekeeping and more soap”
 of 5 bubbles ljaparis, 17 Mar 2017 | Read review
“Speak to reception (Jonee) if you are not happy or need assitance”
 of 5 bubbles johnB7459PI, 17 Mar 2017 | Read review
“Been there twice there are no bad rooms. But pay extra for oceanfront it is georgeous”
 of 5 bubbles earthcandys, 15 Mar 2017 | Read review
5 of 5