Holiday Inn Express Madrid-Sebastian de los Reyes
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Avenida de los Pirineos S/N esq Camino de lo Cortao, 28700 San Sebastian de los Reyes Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (47)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Madrid-Sebastian de los Reyes
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 6 hotels in San Sebastian de los Reyes
Location
Cleanliness
Service
Value
Welcome to the Hotel Holiday Inn Express Madrid Sebastian de los Reyes, the ideal location for business and leisure guests visiting the North of Madrid.The Hotel is situated in heart of one of the most important business areas, and is located 15 km to the north of Madrid, 10 km from Barajas Airport and only 6 km from the new airport terminal( T 4 ), with easy access to A-1 and within very close proximity to the Madrid Trade Fair IFEMA) .Bus stop to city center adjacent to hotel and Hospital del Norte Metro station 500 meters fom hotel In addition the hotel has 118 modern style double and twin bedrooms fully equipped to offer a comfortable, warm and friendly stay.In our rooms we offer as well Laptop connection with high speed internet WIFI at a charge and Digital movies pay-per-view service The Hotel Holiday Inn Express Madrid Sebastian de los Reyes is also close to some sports facilities like the Golf Clubs el Jarama y la Moraleja within a 7 km radius and the famous race track Circuito del Jarama, a historical site for F1 races which still holds car, motorcycle and truck races. Also we are one of the close Hotel to New Leisure Park Micropolix Stay with us and enjoy our Stay Smart spirit and ambience and make your stay a memorable one.
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Full view
Property amenities
Paid public parking on-site
Wifi
Free breakfast
Meeting rooms
Baggage storage
Currency exchange
24-hour front desk
Dry cleaning
Parking
Bar / lounge
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
35Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
Avenida de los Pirineos S/N esq Camino de lo Cortao, 28700 San Sebastian de los Reyes Spain
Name/address in local language
Getting there
Hospital Infanta SofíaMadrid Metro7 min
Reyes CatólicosMadrid Metro16 min
311Reviews6Q+A9Room tips
Reviews
Traveller rating
- 56
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- 39
- 34
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- English
Checked in on a Thursday evening for one night before flying home. The staff were very welcoming and helpful and on entering our room we were pleasantly surprised at the size. Full double and a double sofa bed for our daughter. The only issue I had (and this is important for me) was the A/C. It would not go below 27c. The girl on reception thought this was cold enough but for a Brit this was baking temperature. I thought I might cool down in the shower but there was no cold water or at least I couldn’t get it to go cold as the dial wouldn’t go lower than 30c. The staff did try to get us another room but that was even warmer!! All in all a very unpleasant stay with virtually no sleep before a 7 hour flight back to Qatar. I will not be staying here again despite the lovely staff. Not recommended.…
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Date of stay: August 2019Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Gehosan, Front Office Manager at Holiday Inn Express Madrid-Sebastian de los Reyes
Responded 9 Aug 2019
Dear MichaelO732, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at San Sebastian de los Reyes I would like to start by apologizing to you for the inconveniences you faced during your stay, with the temperature os the room We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, Regards MLopez Guest Service Manager
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I booked this hotel as part of a trans Europe holiday with my son. We missed our flight from Paris to Madrid due to awful traffic heading to CDG airport. I called the hotel at 7pm requesting a cancellation ( I had a cancellable booking, but the cancellation cutoff time is 4pm the day prior to expected arrival). I spoke with Christina, a very courteous lady indeed. She got back to me at 11:30pm to say that after running the request up to her manager, they had decided to release me from the booking. On a trip where I was nickel and dimed by other IHG hotels, I had to highlight the client empathy that this hotel showed. It was much appreciated.
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Date of stay: June 2019Trip type: Travelled with family
Helpful
Response from Gehosan, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes
Responded 8 Jun 2019
Dear JCANTraveller, Thank you for your feedback and time taken to share it. I was delighted to hear your opinion, especially your comments regarding our colleague Cristina. We are looking froward to welcoming you back in the near future. Regards MLopez
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Do not be fooled, this hotel is no where near the airport. On top of the booking fee you have to add 2 x €30 taxi fees to the airport, so count this into the cost. The Hotel itself is not too bad, rooms were ok, cleanliness good. A mention about the Staff, very very helpful and polite. The Staff are the best thing about the hotel, so to those Staff I say thank you. We had booked a room for our return but instead just gave up the booking, losing €75, and booked a room in Madrid for €55, saving us a little.
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Date of stay: January 2019Trip type: Travelled as a couple
Helpful
Response from Gehosan, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes
Responded 18 Jan 2019
Thank you so much for your review of our hotel. I am pleased to hear you find the staff grat. It's something we takes great pride in, so we value your feedback. Regards
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When I first entered the lobby of the hotel I immediately scented a bad scent! The rooms poorly tidy and the floor is not not clean.. I have been into several holiday in express hotels this one is the worst
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Date of stay: September 2018Trip type: Travelled on business
Helpful
Response from Gehosan, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes
Responded 12 Sep 2018
Dear Wissam, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Regards MLopez
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This hotel was booked for 2 nights for 2 adults and 2 children. The room promised compromised of a king bed and sofa bed that sleeps 2. The sofa bed was the same size as a single bed. Spoke to reception who didn't speak good english and refused to help. No manager available to speak to. Spoke directly to IHG but instead of dealing with the problem they kept disconnecting our calls. Pay a little more and book with local hotels as they are much nicer.
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Date of stay: August 2018Trip type: Travelled with family
Helpful
Response from Gehosan, Guest Relations Manager at Holiday Inn Express Madrid-Sebastian de los Reyes
Responded 31 Aug 2018
Dear driving play p, Thank you taking the time to provide feedback about your experience and give us the oportunity to express our surprise for your comments. We strive to make each stay as pleasant and comfortable as possible, and the room you booked was prepared for your family with a king size bed (1.50mt) and a sofa bed (1.20mt) which is usually used for a maximun of 2 children. At the moment we were aware of your disagreement with the sofa bed, we allocate and extra bed free of charge. That way you had one doble bed, one sofa bed and one extra bed.We are sorry if you did not find this solution suitable for you during the 2 nights you stayed. On the other hand, our guest relation department, who was in contact with you at every moment, decided that the hotel was doing the best to hand your disagreemnt. We are sorry if we did not meet your expectations on that. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at express.madridreyes@ihg.com Regards MLopez
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PRICE RANGE
US$62 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express madrid-sebastian de los reyes hotel, holiday inn san sebastian de los reyes, san sebastian de los reyes holiday inn
LOCATION
SpainCommunity of MadridSan Sebastian de los Reyes
NUMBER OF ROOMS
118
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Madrid-Sebastian de los Reyes
Which popular attractions are close to Holiday Inn Express Madrid-Sebastian de los Reyes?
Nearby attractions include A Toda Magia (1.1 km), Micropolix (1.2 km), and Oasis VR Experience (0.3 km).
What are some of the property amenities at Holiday Inn Express Madrid-Sebastian de los Reyes?
Some of the more popular amenities offered include free breakfast, a lounge, and breakfast buffet.
What food & drink options are available at Holiday Inn Express Madrid-Sebastian de los Reyes?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Madrid-Sebastian de los Reyes?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express Madrid-Sebastian de los Reyes?
Conveniently located restaurants include CAMINO DAS ESTRELAS, O'Cachelo, and Restaurante Hipodromo London Pub.
Are any cleaning services offered at Holiday Inn Express Madrid-Sebastian de los Reyes?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Madrid-Sebastian de los Reyes?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Holiday Inn Express Madrid-Sebastian de los Reyes?
Many travellers enjoy visiting St. Alphonso Chapel (Capilla de San Ildefonso) (6.2 km).
Is Holiday Inn Express Madrid-Sebastian de los Reyes accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.