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Parador de Alcala de Henares

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Calle Colegios 8, 28801 Alcala De Henares Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (968)
Room & Suite (300)
Dining (208)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Parador de Alcala de Henares
Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 18 hotels in Alcala De Henares
Location
Cleanliness
Service
Value
Travellers' Choice
In the birthplace of Cervantes, where every nook and cranny oozes art and culture, stands the Parador de Alcala, a 17th-century monastery school and student lodgings located in the former San Jeronimo College. However, do not let so much history overwhelm you, because the hotel offers the perfect combination of tradition and avant-garde. The interior decor is of a modern design: tasteful, minimalist and extremely elegant. The services are without par: in addition to the standard offerings at Paradores, there is a spa, business center, convention centers and twelve conference rooms. 26 Kilometers from Madrid, 20 kilometers from Barajas International Airport and the trade fair facilities at IFEMA, and just 2 kilometers from the train station, the Parador's location in this World Heritage City is one of its main advantages.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Paid private parking on-site
Car park
Wifi
Hot bath
Outdoor pool
Shallow end in pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Banquet room
Meeting rooms
Facial treatments
Hammam
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, French, Spanish, Portuguese
1,988Reviews12Q+A37Room tips
Traveller rating
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Popular mentions
timoteo2019 wrote a review Jan 2021
7 contributions1 helpful vote
We stayed in this parador for the second time, and we enjoyed our stay. This parador is located in a great location, in the historic center of Alcala de Henares. The room was large and comfortable, the breakfast was delicious, and the staff were friendly.
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Review collected in partnership with Paradores Hotels
Date of stay: January 2021
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radeski wrote a review Dec 2020
Madrid, Spain13 contributions2 helpful votes
Excellent experience in general. Rooms comfortable and modern, spa relaxing, food excellent, sitting room cozy, plenty of light. Staff professional.Alcala is interesting to visit specially the guided tour of the inside of the University. The roman ruins at Complutum are promising but much digging needs to be done to unearth further ruins.
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Review collected in partnership with Paradores Hotels
Date of stay: December 2020
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Response from Pedro Soria A, Other at Parador de Alcala de Henares
Responded 2 Jan 2021
Dear Radeski, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Alcala de Henares . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! We wish you a very Happy New Year! Yours sincerely,
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Christine B wrote a review Oct 2020
Normandy, France448 contributions127 helpful votes
+1
From the outside, the parador looks like a very modern university/office building with a shiny ,sleek, huge, cold reception area. As with the grand majority of these state-run paradores (not all thank goodness, and I've stayed in over 20 paradors) the receptonists are not friendly, welcoming or have a smile. They just do their job, robot like. You're allowed to leave your car outside just long enough to get your suitcases out, give the time you'll be having breakfast the following morning (Covid!) and then pay for the underground car park. The receptionist led us to our room through a very long, souless, polished maze of immaculate corridors, but lacking warmth and emotion. (Like the receptionist) One could never imagine that this was once a 17th century monastery, the very essence of « the past » that I always look for in paradores but this one was completely whitewashed, redesigned and aseptised. And there was no information at all about how the hotel was once a historic edifice, with photos, descriptions etc. Our room was very big (very modern of course), with a view of the outside wall with greenery on it (all rooms have this view due to the « carved gardens » above), which I found slightly claustrophobic, a shower that had to be walked through to get into the bath (!), 2 washbasins, shampoo, body gel and body cream in bottles stuck to the wall (hate them), no slippers, bathrobes, nor waste paper bin anywhere ! Separate toilet, walk in wardrobe and safe. To go with the modern decor, near the bed there are loads of switches (to switch off/on/close everything) that take some getting used to. Don't like all this electricity so close to my head. The pool was closed off (don't know why) so couldn't swim. We had a late snack (open till midnight) in the outside area (pretty with arches) and the food was very well presented and very good. Breakfast was standard food, with choice, but nothing fantastic. Have to ask for fried eggs/omelette. Lovely staff. This is the paradore I liked the least. However, it's walking distance to the beautiful town, bars, restaurants etc which is practical. Glad I only had to spend just one night there.
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Date of stay: September 2020
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2 Helpful votes
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Response from Pedro Soria A, Other at Parador de Alcala de Henares
Responded 29 Oct 2020
Dear Christine, En primer lugar quisiera agradecerle su tiempo al responder nuestra encuesta en referencia a su estancia en el Parador de Alcala de Henares . Para nosotros es importante conocer sus impresiones para poder mejorar la atención y calidad de nuestros servicios y ofrecerles así una mejor experiencia con Paradores. Esperamos recibirle de nuevo en alguno de nuestros hoteles y restaurantes y no dude en contactar con nosotros para cualquier otra información que pueda necesitar. ¡Estaremos encantados de volver a verle pronto! Un saludo,
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MariKris wrote a review Sep 2020
Sabaudia, Italy44 contributions14 helpful votes
The place is magnificent, luxurious. Room big and comfortable. Very clean with covid safety measures. I also had chance to have SPA and use swimming pool. Defined a super positive experience. Delicious breakfast. Perfect position.
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Date of stay: September 2020Trip type: Travelled on business
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Response from Pedro Soria A, Otros at Parador de Alcala de Henares
Responded 21 Sep 2020
Dear Marikris, good afternoon: Dear julietten683, Firstly I would like to thank you for taking the time to write your comments in relation to your stay at Parador de Alcala de Henares . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely,
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Terry061 wrote a review Sep 2020
Barnsley, England333 contributions78 helpful votes
+1
As you’d expect from a Parador , excellent facilities and wonderful , quiet position. Easy to find from the bypass and motorway. The centre is 500m away and flat walking. Underground parking at €14 per night and no parking around nearby but there is a large car par 500 m to the east. Restaurant in the hotel and breakfast is very good in these Corona times. Swimming pool outside with sun beds. Would stay here again if I visit.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Pedro Soria A, Otros at Parador de Alcala de Henares
Responded 21 Sep 2020
Dear Terry, good afternoon: Firstly I would like to thank you for taking the time to write your comments in relation to your stay at Parador de Alcala de Henares . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely,
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PRICE RANGE
US$106 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridAlcala De Henares
NUMBER OF ROOMS
128
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Frequently Asked Questions about Parador de Alcala de Henares
Which popular attractions are close to Parador de Alcala de Henares?
Nearby attractions include Universidad de Alcala (0.2 km), Teatro Corral de Comedias (0.3 km), and Calle Mayor (0.3 km).
What are some of the property amenities at Parador de Alcala de Henares?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Parador de Alcala de Henares?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Parador de Alcala de Henares?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Parador de Alcala de Henares?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Parador de Alcala de Henares?
Conveniently located restaurants include La Pizzeria Casera, Ébano Gastro Experience, and Plademunt.
Are there opportunities to exercise at Parador de Alcala de Henares?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Parador de Alcala de Henares?
Yes, dry cleaning and laundry service are offered to guests.
Does Parador de Alcala de Henares offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Parador de Alcala de Henares?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.