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DoubleTree Suites by Hilton Hotel McAllen

476 reviews
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Traveller (58)
Room & Suite (21)
Dining (8)
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“double tree”(30 reviews)
“warm cookies”(9 reviews)
“open atrium”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel McAllen
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (476)Write a Review
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Show reviews that mention
All reviewsdouble treewarm cookiesopen atriumindoor poollounge areagreat hotelin town for businessbreakfast buffet isbusiness triphappy hourgreat stayliving roombusiness travelerswould stay here againthe staff was greatcomfortable bedrecommend this hotel
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1 - 5 of 393 reviews
Reviewed 4 days ago

The hotel was clean and the staff were very pleasant to speak with. The breakfast supplied was warm at the breakfast staff as well very attentive. Rooms were well kept except for the nights stay the staff did not make up the room after the...More

Review collected in partnership with DoubleTree by Hilton
Thank Ronald A
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 days ago

Hi Ronald A, Thank you for providing feedback regarding your recent travels to DoubleTree McAllen! We appreciate your comments and look forward to serving you again while in McAllen! Take Care! Warmest Regards, Crystal

Hotel's Favourite
Reviewed 12 July 2017

First of all, our room provided everything we wanted - with an additional living area including a sofa. It was a comfortable size and clean. Unfortunately, I was sick during our entire 3 day stay in McAllen. I was not looking forward to staying at...More

Thank Mom23TeenBoys
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 14 July 2017

Hi Mom23TeenBoys, We appreciate you sharing your comments regarding your recent stay with us! Thank you for recognizing the caring, attentive service provided while you were under the weather. Our staff prides themselves on caring for our customers and finding ways to meet/or exceed expectations!...More

Reviewed 1 week ago

I stay here often for business and I always enjoy my stay. Customer service is awesome, rooms are clean and beds are comfortable. I have never seen a bug in any of the rooms and the rooms meet all of my needs.More

Review collected in partnership with DoubleTree by Hilton
1  Thank I7927GSninab
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 2 days ago

Hello I7927GSninab, We sincerely appreciate your honest feedback regarding your stays with us! We are elated to learn the hotel meets all of your traveling needs and that you enjoy the service provided by our staff! We sincerely look forward to seeing you again soon!...More

Reviewed 3 weeks ago

Decent place. Has changed over the last time. Worth the price. Close to everything as far as that side of McAllen. Will not be dissatisfied with the staff of the rooms. Wish the food was better but drinks were good

Review collected in partnership with DoubleTree by Hilton
Thank W6908PRjasonr
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 1 week ago

Hi W6908PRjasonr, Thank you for your feedback regarding your recent stay with us! We are happy to hear you enjoyed the great location of the hotel and our service! We look forward to seeing you again soon! Warmest Regards, Crystal

Reviewed 3 weeks ago

Nice updated hotel very clean very friendly staff. 2 night stay was pleased, good location easy access to expressway. bar area was very nice pool was clean rooms were clean and very cozy definitely recommend.More

Review collected in partnership with DoubleTree by Hilton
Thank rudyt857
Response from Crystal L, Manager at DoubleTree Suites by Hilton Hotel McAllenResponded 3 weeks ago

Hello rudyt857, We appreciate your positive comments about your recent stay with us! We're elated to learn you highly enjoyed the convenient location of the hotel and that you were pleased with your overall hotel accommodations! We can't wait to see you and the family...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in McAllen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (58)
Room & Suite (21)
Dining (8)
Pool & Beach (3)
Hotel & Grounds (78)
Business Centre & Event Rooms (3)
Bathroom (1)
Questions & Answers
Ask a question
Richard T
25 April 2017|
AnswerShow all 2 answers
Response from Crystal L | Property representative |
Hi Richard, The Presidential Suite has 2 bedroom, 2 bathrooms and each room has it's own private balcony. Those types of suite are only located on the 9th floor which offer great views of the city of McAllen. The suites... More
2
Votes
Sage_Corpse
18 June 2016|
AnswerShow all 5 answers
Response from AndreaRodriguez1 | Property representative |
I'm so sorry for the delay, no our hotel is not pet friendly. Sorry.
0
Votes
Room Tips
"get a higher floor for quietness, corner suites are huge"
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"Lower floors might be better as the elevator was not always working well."
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"We didn't stay at the hotel but the entry was pleasant and modern I've been in Embassy suites in..."
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"rooms on the west side are quieter and you can use the service elevator,its faster.!!!"
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