We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Smart iStay Hotel in McAllen

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Smart iStay Hotel in McAllen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

407 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Smart iStay Hotel in McAllen
See the most recent reviews
Showing 166: English reviews
Houston
Reviewed 17 January 2017

We were really disappointed when we arrived , It was not that great of an appearance , we saw trash outside , I'm guessing from the Sports bar next door, that was an issue late that night because there was no parking available! Really did not like our accommodations, Sorry will not come back

Review collected in partnership with this hotel
 Report
Helpful?
Thank annarE4419LG
Victoria, Texas
Reviewed 17 January 2017

I stayed at the iStay hotel for a birding conference and would highly recommend. Staff was polite and efficient, rooms were clean and comfortable, and the location can't be beat! I especially enjoyed it's close proximity to Quinta Matzatlan.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Cheryl J
Dallas, Texas
Reviewed 13 January 2017

I traveled here with my family and reserved presidential suite. In short, the location is poor, heavily congested area of McAllen, next to run down ghetto apartments, and some criminal activity present (minors smoking illegal substance). The hotel itself attempts to be nice with what appears to be recent updates, but it cannot hide this is an old building, cheap...

 Report
Helpful?
Thank farango75006
Houston
Reviewed 23 December 2016

we enjoyed our stay even if it only was for one night since we were traveling to mexico. it was very quiet we loved that the service in front desk was fast and the room was very clean and to our like. thank you

Review collected in partnership with this hotel
 Report
Helpful?
Thank 547emmav
Dallas
Reviewed 22 December 2016

Business trip. Overall grid value. Sinks should be updated. Also some rust on floor in room. People are nice. Shuttle pickup at airport is a challenge, ride to airport is good. Food for breakfast is good and happy hr is nice.

Review collected in partnership with this hotel
 Report
Helpful?
Thank josephvl2016
Reviewed 13 December 2016

I have to come to McAllen for military training and I love this hotel. It is in a great location. You can walk to the mall or next door for wings and beer. The front desk personnel are always so very friendly. They have a weight room and swimming pool.

 Report
Helpful?
Thank Katherine K
Management response:

We greatly appreciate your comments and your preference!

San Antonio
Reviewed 4 December 2016

This is the only place i stay when traveling down to McAllen. I like the location, the price and the rooms are always clean. I always enjoy the breakfast and the staff in the morning are great. The ladies that run the breakfast are amazing.

Review collected in partnership with this hotel
 Report
Helpful?
Thank rosariae782
Management response:

We love serving all guests but, especially our regular guests such as you. Thank you for your preference and comments!

Mexico City, Mexico
Reviewed 14 November 2016

Great Place, just in front of La Plaza Mall, excellent service from all the personnel including the hotel manager, cozy and clean rooms & pool, great place for kids, breakfast buffet good assortment !

 Report
Helpful?
Thank jakewejebe
Management response:

Thank you for allowing us to serve your lodging needs! And for your comments as well.

New York City, New York
Reviewed 12 November 2016

will always stay here Manager is great she help make my stay a very pleasurable stay and helped in any way she could to make it good stay great location good place to stay if your in the Produce business right in the middle of everything and only 5 mins from mcallen airport

Review collected in partnership with this hotel
 Report
Helpful?
Thank william b
Management response:

Thank you Mr. B for your preference and comments as well. We remain "At You Service!"

Hobart
Reviewed 9 November 2016

Excellent stay manager Brenda was great to my family I would definitely go back as well as my family thank you so much Brenda the hotel was very clean and close to restaurants and stores everything was close by

Review collected in partnership with this hotel
 Report
Helpful?
Thank dodies101
Management response:

We thank you for your preference and hope to be of service in the future!

34 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Room/Suite (1)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (7)
Viewed
Dining (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these McAllen hotels
4.6 km away
Hawthorn Suites by Wyndham McAllen
0.7 km away
DoubleTree Suites by Hilton Hotel McAllen
1.1 km away
Hampton Inn & Suites McAllen
Show Prices
Show Prices
Show Prices
3.2 km away
Embassy Suites by Hilton McAllen Convention Center
0.4 km away
Hilton Garden Inn McAllen Airport
0.8 km away
Wingate By Wyndham McAllen
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more   less 

Additional Information about Smart iStay Hotel in McAllen

Address: 1921 S 10th St, McAllen, TX 78503-5403 (Formerly Holiday Inn Express Hotel & Suites McAllen (Airport/La Plaza Mall))
Region: United States > Texas > McAllen
Price Range: €93 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart iStay Hotel in McAllen 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Reservation Counter and Despegar.com so you can book your Smart iStay Hotel in McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
Holiday Inn Mcallen
Mcallen Holiday Inn
Holiday Inn Express Mcallen
Hotel Style:
#3 Best Value Hotel in McAllen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Smart iStay Hotel in McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I stayed in are quiet and comfortable.”
 of 5 bubbles 354allenb, 22 Jan 2017 | Read review
“at another hotel”
 of 5 bubbles farango75006, 13 Jan 2017 | Read review
“My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night.”
 of 5 bubbles luv2travelMAP, 3 Dec 2015 | Read review
“Make sure there are spotlights outside your window!!!”
 of 5 bubbles ChinSin2003, 3 Feb 2015 | Read review
“Quiet third floor, away from elevators, however outdoor noises can be muffled by air conditioning unit running.”
 of 5 bubbles 74blancae, 14 Dec 2014 | Read review
5 of 5