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Hampton Inn & Suites McAllen

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Hampton Inn & Suites McAllen
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313 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Sugar Land, Texas
Reviewed yesterday NEW

Very clean room, great value. No problems checking in on arrival. Free breakfast buffet that was hot and ready when they said it would be. Next time I will travelled to this area and I will be sure to make reservations.

Review collected in partnership with Hampton
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Helpful?
Thank juanaO928ZX
Roanoke, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

I go to Mcallen Texas often, try to go the 3rd week of March for that is when they have a large festival, you do not want to miss it, then go over to Progresso Mexico and continue the fun with their festival, you get free foods that you can not get anywhere and lots of great music and dancing....

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Helpful?
Thank riteobie
About Hotel's Favourite Review
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

I want to thank you for taking your time in providing us your feed back in our guest surveys, it is very important we have met our guest standards if not what can we do in order for us to provide you a better service. We hope you had enjoyed your stay here with us, see you back soon in...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

I stayed at a few other locations in the area on prior visits and this is the best accommodation in the area. Rooms are clean. Bed was comfortable and the front desk people welcomed me warmly. Close to restaurants

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Helpful?
Thank OldManBinky
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for taking time out of your busy schedule to provide us with your feedback on our guest's surveys and above all for your kinds comments. Hope you had a great stay with us, we always strive to exceed the expectations of our guests by providing them with the superior service any guest expects out of a...

McAllen, United States
Reviewed 3 weeks ago

I loved my stay in this hotel and McAllen in particular. The hotel and room was neat and clean. I liked the complimentary breakfast experience. most of the staff was friendly, but I had come across a not so friendly staff member as well. I would recommend Hampton Inns, as a safe bet.

Review collected in partnership with Hampton
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Helpful?
Thank 274murtazab
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for taking time out of your busy schedule to provide us with your feedback on our guest's surveys. Hope you had a great stay with us, we always strive to exceed the expectations of our guests by providing them with the superior service any guest expects out of a Hilton property leaving them with a memorable...

Austin, United States
Reviewed 3 weeks ago

My room was very clean. The service was great. The young lady that was working the front desk was very helpful and very nice. I am blind and was along and she had no problem helping me. This is where I will be staying from now on.

Review collected in partnership with Hampton
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Helpful?
Thank Gilda P
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for taking time out of your busy schedule to provide us with your feedback in our guests survey, we greatly appreciate your nice compliments. I will be more than happy to let my wonderful staff know! Hope on seeing you back in McAllen, may you have a great rest of your day. Hampton Inn & Suites...

GR Mich.
Reviewed 3 weeks ago

Air conditioning was poor. It was 75 when I got into the room and took several hours to cool down. NO hot water at the bathroom sink. 2 out of 3 desk lights burned out. Told the hotel manager at check out and he had no reaction at all.

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Helpful?
Thank caseyn2015
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Hello Ms. NORDYKE, Thank you for taking time out of your busy schedule in providing us your feedback. My sincerest apologies for the type of service you received at check-out by my one of most reliable agent that I have I never would have expected that out my agent, as well for causing you trouble for the issues that emerge...

Houston, United States
Reviewed 3 weeks ago

Staff, service, cookies and breakfast were excellent. Staff very helpful. I would definitely stay there again. Location was excellent with easy access to highway or into the city of McAllen. Breakfast area was very clean. Hot breakfast was excellent as well as selection of cold items.

Review collected in partnership with Hampton
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Helpful?
Thank Nick E
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for taking time out of your busy schedule to provide us with your feedback in our guests survey, we greatly appreciate it the good compliments. I will be more than happy to let my wonderful staff know! Hope on seeing you back in McAllen, may you have a great rest of your day. Hampton Inn &...

Corpus Christi, Texas
Reviewed 4 weeks ago

They have done it again! This one has been the best stay yet even tho it wasn't a long stay we were under a lot of stress and the people at Hampton really just made us forget the staff from the moment we checked in to the moment we checked out were so wonderful. Thank you guys!

Review collected in partnership with Hampton
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Helpful?
Thank delmymartinez
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for taking time out of your personal time to provide us with your feedback on our guest's surveys with such nice comments. Hope you had a great stay with us, as one of the Hilton properties we always strive in over exceeding our guests expectations. Providing them the service everyone expects out of a Hilton property...

Dallas, Texas
Reviewed 19 February 2017

Very clean, friendly helpful staff. Food was hot and plentiful. The bathroom was recently rebuilt and very clean. I liked how close the hotel is to the airport and the abundance of restaurants and things to do close by.

Review collected in partnership with Hampton
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Thank G3697BRfredh
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

Thank you so much for your kind comments, I want to thank you for taking time out from your schedule to provide us with your feedback in our guest's surveys. We hope to see you back in McAllen soon. Take care Warm regards, Raul Rodriguez Front Office Supervisor raul.rodriguez2@hilton.com 956-661-1100

Grant FL
Reviewed 16 February 2017

This Hampton is within minutes of Airport and the best dinning in the area. Employees are local and know the area and can recommend on any subject. Hampton Strong! I have great experience with the brand and McAllen TX is no exception. Always great.

Review collected in partnership with Hampton
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Helpful?
Thank Barry R
Raul R, Front Office Manager at Hampton Inn & Suites McAllen, responded to this review

I want to thank you for taking time out from your schedule to provide us with your feedback in our guest's surveys. As a Hilton property we always strive to deliver the best experience to our guest's so they can have a memorable stay. We hope to see you back in McAllen soon. Take care Warm regards, Raul Rodriguez Front...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites McAllen hotel is just a short trip across the river to the charming Mexican town of Nuevo Progreso. Enjoy free high-speed internet access, prop your laptop on our handy lap desk and type away while you watch TV. Or simply listen to your favorite kind of music by pressing one of the preset buttons on your room's alarm clock. When you're ready for some rest, settle down for the night in our comfiest amenity yet, our clean and fresh Hampton bed ®. Join us each morning for a free hot breakfast. ... more   less 

Additional Information about Hampton Inn & Suites McAllen

Address: 10 West Expressway 83, McAllen, TX 78501-1162
Region: United States > Texas > McAllen
Price Range: €77 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites McAllen 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hampton Inn And Suites Mcallen
Hampton Inn & Suites Mcallen Hotel Mcallen
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites McAllen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel. This is not up to Hampton standards.”
 of 5 bubbles caseyn2015, 1 Mar 2017 | Read review
“drive to Mission”
 of 5 bubbles 584JulieB, 30 Jan 2017 | Read review
“all floors are quiet, and rooms are very clean. friendly employees.”
 of 5 bubbles riteobie, 28 Jan 2017 | Read review
“Back of the hotel away from expressway”
 of 5 bubbles H5685FAdebras, 12 Oct 2016 | Read review
“Would recommend even numbered rooms as they are away from the freeway and a bit more quiet.”
 of 5 bubbles Tymbo, 5 Jul 2016 | Read review
5 of 5