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I arrived to the hotel around 8 pm. With my two children (2 and 1 yold), my wife and my mother in law. I had a reservation for three rooms. Once i tried to check inn, Abraham (the worst customer service agent ever) told me...More
1 Thank carlossotoh
Response from Christopher S, General Manager at Residence Inn McAllenResponded 4 weeks ago
We apologize for the situation you experienced at our hotel. We are working hard to find the error that occurred with our system malfunction in order to prevent this from happening again. Our General Manager will be in contact with you over the matter if...More
Love this hotel when we come to town. Very comfortable and welcoming. So far they have had the best breakfast options available I've had . It's right by a HEB and Olive Garden . It's conveniently located by everything really.
Great location, clean rooms, comfortable friendly atmosphere, (buisness casual) night life on the patio, did not get to try the breafast but it looked great. Would recommend to all for a buisness trip.
Staff was excellent. Easy access to hotel, restaurants & shopping. Full breakfast & grocery store walking distance perfect for a business trip. A huge perk for us was the option of Internet TV, perfect for a rainy day.
Our three night stay was perfect. We were greeted warmly at the front desk and guided to the easiest access point for our room. The room was spotless and had evenything we needed to cook the meals we enjoyed in. Breakfast offered delicious, varied options....More