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Courtyard McAllen Airport

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Courtyard McAllen Airport
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74 Reviews from our TripAdvisor Community

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Showing 67: English reviews
San Antonio, Texas
Level Contributor
9 reviews
3 hotel reviews
Reviewed 1 week ago

Check-in was fast and painless even late at night. The room looked great--like it had never been stayed in. The contemporary design was implemented with visually appealing, practical furnishings. The bed was very comfortable. The granite bathroom countertop was a nice touch, and the full-height sliding glass door for the shower entry was pretty impressive. Will definitely stay there again.

Helpful?
Thank Matt C
Corpus Christi, Texas
Level Contributor
194 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago via mobile

Very disappointing visit As a long term platinum member I asked for an upgrade. They said we were full the night before and a lot of rooms were dirty. I said ok I can wait. Then they said wait we have room 114 I said ok is it extended king? No I said ok I will wait, after going round... More 

Helpful?
Thank L G L
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear L G L, We are sorry we didn’t provide the high quality of services you deserve during your stay with us. This is not typical of our hotel and staff, and we have addressed the issues you mentioned to ensure it does not happen again. We try to make each guest experience a great one at our hotel as... More 

Frisco, Texas
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

The staff was very friendly and helpful. The room was standard Courtyard, but the room was loud overall. I asked for the top (3rd) floor to eliminate noise from footsteps above but was surprised to find that I was awoken several times by people just walking down the hall next to the room. I could actually feel them walking down... More 

Helpful?
Thank Fstark
courtyardmfecygm, General Manager at Courtyard McAllen Airport, responded to this review

Dear Fstark, Thank you for taking your time and giving us your feedback for your recent stay with us. I am happy to know the staff was friendly and helpful. Also, we apologize for any noise inconvenience you may have experienced. We have communicated it to proper department and together we will work to make it better. Thank you for... More 

Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

The McAllen Courtyard is typical for these kind of Hotels. The rooms are clean, the staff friendly and professional. Unfortunately they do not offer breakfast, so you have the choice to eather not having breakfast at all or enjoy the small menue of Starbucks. At least the coffee is very good. Positive to mention: they offer a free shuttle to... More 

Helpful?
Thank Hans-Peter G
1 review
Reviewed 23 September 2016

The hotel is clean and conveniently located which makes it standard. The staff is what makes it excellent! They are friendly and always willing to assist. I stay there for business and will continue to choose this location.

Helpful?
Thank Amanda M
Houston, Texas
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016 via mobile

Fantastic client service! Manager on duty provided an enthusiastic positive experience both at 11pm on my arrival and 9am the next morning on my departure . This Courtyard is in the midst if a renovation , the Lobby and Bistro is all new, and the room I resided in was brand new as well. Very close to McAllen Airport, walking... More 

Helpful?
Thank RFk900
Central Florida, Florida
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016

Consistent with Courtyard brand, unfortunately major remodel underway makes for a louder, busier stay than normal. Construction tools and equipment in hallways and corridors made for a small adventure if you take the stairs instead of the elevator but other than that, overall solid hotel. Once renovation is complete, should be back up to expectations.

Helpful?
Thank Chris C
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Dear Chris C, Thank you for your feedback. As you noticed, we are currently undergoing a major renovation of our hotel. These areas are sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. I hope you will consider Courtyard McAllen Airport on your next visit to McAllen so... More 

Texas
Level Contributor
399 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 24 August 2016

Stayed here for one night on business. We were not warned about the renovation in progress before arriving, which led to some strange things like no lobby restrooms were available for use. My room had not been renovated yet and it needed it. I would stay here again on a future trip since I now know the renovation will be... More 

Helpful?
1 Thank SLKspingirl
Joshua R, General Manager at Courtyard McAllen Airport, responded to this review

Dear SLKspingirl Thank you for your valuable feedback. Our renovation process is quickly coming to an end, and we will be ready to better serve you whenever your travels bring you back to McAllen, TX! We appreciate your loyalty. Courtyard by Marriott- McAllen Airport Team More 

Houston, Texas
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 August 2016

Stayed here for two days. Hotel room was recently updated. The lobby was also updated. The room was clean. The room was very quiet. The staff was very nice and helpful. I would stay here again. I did not eat at the hotel but the restaurant was also updated and looked very nice.

Helpful?
Thank garagedoorinfo
Cypress, Texas
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 July 2016

I recently stayed here for one night on business. The property is in the process of being renovated and I stayed in one of the newly renovated rooms which was nice. It is a typical Courtyard with the Bistro in the lobby for food and drinks, and the food was good. The hotel offers a free shuttle service, but be... More 

Helpful?
Thank StevefromKaty

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard McAllen Airport

Address: 2131 S 10th St, McAllen, TX 78503-5407
Region: United States > Texas > McAllen
Price Range: €81 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard McAllen Airport 3*
Number of rooms: 110
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Also Known As:
Courtyard By Marriott Mcallen Airport Hotel Mcallen
Courtyard Mcallen
Mcallen Courtyard
Mcallen Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard McAllen Airport staff and other travellers.
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Questions? Get answers from Courtyard McAllen Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on top level (level 3) to avoid hearing people thump around in the room above.”
 of 5 bubbles alanm431, 20 Feb 2015 | Read review
“get a king overlooking the pool.”
 of 5 bubbles thomass885, 30 Jun 2014 | Read review
“Second floor is ideal; third floor (penthouse) can get hot.”
 of 5 bubbles watsonk, 4 Sep 2013 | Read review
“As usual in a busy place the corner rooms are less noisy...”
 of 5 bubbles TinaMLove, 28 Jul 2013 | Read review
“some of the first floor rooms, like the one i was in, have a private door to the pool area”
  • back door to pool area from my room on first floor
  • my room
 of 5 bubbles ciera1love, 20 Aug 2012 | Read review
5 of 5
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