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every year we take a trip to New Orleans, and Marshall Texas is the halfway point in our journey. Being creatures of habit, we have always stayed at one hotel in particular, but this year that hotel's rates were higher than usual so we looked...More
Third week on the road 5k miles so far ....
Lots of Comfort Inns and this Comfort Inn & Suites is the best .. just excellent.
Rooms are large, staff friendly, price is great, lots of towels, hot water you don't wait for, clean showers...More
I stayed here for 11 days in June 2017. The rooms are nice. The beds are comfortable. Nice hardwood in the rooms. Wi-Fi connection was good. The hotel is cleaned. The staff if friendly and helpful. There is a nice swimming pool, and a small...More
I got caught in a severe thunderstorm and pulled in for the night. I was given a wonderful 1st floor room. Very nice room and so quite. The breakfast was good and fresh. The night clerk and breakfast clerk were so friendly.More
Response from Roxana S, General Manager at Comfort Suites MarshallResponded 8 June 2017
I am so happy to know that you are safe and that you stopped in for the night.
Thank you for commenting about our staff, I know it was a pleasure for them serving you and I have shared your comments with them.
I rarely give poor reviews but i was disturbed by what happened with credit card charges from this hotel. I made a reservation to stay at this property a couple of hours before checking in. We were on the road, so I made the reservation...More
Thank Kelly M
Response from Roxana S, General Manager at Comfort Suites MarshallResponded 21 May 2017
Thank you for taking the time to review Comfort Suites Marshall. Our guest's comments are very important to us and we value each one of them.
I am very sorry to hear of your experience with a No Show charge due to a mistake in...More