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Quality Inn Marshall

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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Houston, Texas
Reviewed 25 March 2016

Room was very clean, good lighted parking area, walk to nearby restaurants. Staff is very helpful, courteous and polite. Good coffee in lobby !! Located just off I-20 on Hwy. 59 (just north of I-20). EXCELLENT WI-FI ............

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Thank Joseph J
Grenada, Mississippi
Reviewed 15 December 2015 via mobile

Have you ever been wore out at the end of the day and laid down on your bed and felt instant relaxation. That is what the beds at Quality Inn bring you. I travel a lot and at the end of my drive I just want to relax. This places gave me that along with a great breakfast WARNING: the...

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Thank amcdougal1
Reviewed 11 December 2015 via mobile

The customer service was kind and helpful. The pricing was reasonable. The room was surprisingly just like the pictures on the advertisements. Best of all the showers were nice and the water is real hot just how I like it. I was so happy the first night I booked for another one. Good job!

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Thank Charley-Michael L
Reviewed 22 October 2015

From the moment we walked in to register we felt right at home. Dawn, at the front desk, has a smile and attitude that one just doesn't find very much in this day and age, anywhere. This is an older motel but the management that is running it obviously cares a great deal about maintaining a business. This caring attitude...

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Thank Katherine G
qualityinnmarshall, Front Desk at Quality Inn Marshall, responded to this review

Dear Katherine, It was our pleasure to give you the kind of service you deserve. Thank you so much for such kind words, We strive to maintain our Hotel and instill old value customer service so that our guests feel at home when they travel. I thank you for taking time out of your busy day to give us such...

Panama city,fl
Reviewed 29 July 2015

We stayed at the Quality inn driving through Texas. The AARP rate was $77.29 including tax. We stayed in room 119. The room was clean and neat. Spacious room with a vanity and sink outside the bathroom .The breakfast area looked small but I did not go to breakfast so I can't say how the food was . lots of...

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Thank blc133789
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Thank you so much for choosing to stay with us during your time in Marshall. With so many other hotels in the area to choose from we strive to maintain the high standards of our hotel. I am pleased to hear that you enjoyed your stay. We hope to see you in the future. until then have beautiful days! Dawn...

Birmingham, AL
Reviewed 8 July 2015

I'm not really sure why this hotel has received such high reviews. It was OK for the price, but was not great. It is an older hotel that they have remodeled, but in the end that is what it looked like. For the budget concious, this place is OK, but not a hidden gem. The breakfast was very limited, but...

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1Thank greenbulletblues
qualityinnmarshall, Manager at Quality Inn Marshall, responded to this review

Dear Guest , Thank you for taking the time to complete our online survey , and to review our property we want to thank you for staying with us , as you know we appreciate you , again thank you for taking the time to write a review it always help us know what we need to work on and...

Garland, Texas
Reviewed 28 April 2015

There was only one towel and no wash cloths in our room. There was a coffee maker but no cups. and no soap. The front desk employees act like we were bothering them when we ask for more towels and cups. There are other hotels near by so I would stay here again.

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Thank Cindy G
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Please accept my apology on behalf of our staff for failing to meet your expectations. Thank you so much for bringing this issue to our attention - This level of service is not one that we value- The Manager will be speaking to all of the employees about this incident to make sure this never happens again. I hope to...

Pensacola, Florida
Reviewed 16 April 2015

We were very satisfied with our stay at this Quality Inn. We were tired and arrived a little late. Check in was a breeze. The room was very clean. The beds were comfortable. There was plenty of hot water and nice sparkling white towels. We didn't have the breakfast so I can't comment. We will definitely stay here again if...

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Thank Lisa W
qualityinnmarshall, Front Office Manager at Quality Inn Marshall, responded to this review

Thank you so much Lisa for choosing to stay with us during your time in Marshall! I am so pleased to hear such great things about our hotel- we work really hard keeping on top of everything to make our place your home away from home. I look forward to seeing you the next time your in town. Have a...

Martinsburg, Pennsylvania
Reviewed 8 April 2015

I have stayed in Marshall, TX many times as my travels take me through there a lot. I have a budget to stay on and there are quite a few motels that fall in my range. BUT I don't have to "try out" anymore of them. Room was very clean and spacious for a very reasonable rate. Bed was comfy...

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Thank Janell M
qualityinnmarshall, General Manager at Quality Inn Marshall, responded to this review

Dear Janell , Thank you so much for taking time to give us such positive feedback ! It makes us happy to know you enjoyed your stay and reading all this amazing comments from you. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and our hot breakfast ....

Texas
Reviewed 17 March 2015 via mobile

This is a great place to stay reasonable rates and the room was very clean the bed was also comfortable. Check in was fast and easy the front desk staff is very polite. I will definitely be staying here again next time I'm in the area.

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Thank Jeffn92
qualityinnmarshall, Manager at Quality Inn Marshall, responded to this review

Dear Guest , Thank you so much for taking the time and reviewing our property , We appreciate your kind words and such amazing feedback , as you know feedback is very important to us as we take pride in our hotel and services we provide ! We are so glad to hear you found the bed to be comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Quality Inn Marshall

Address: 4911 E End Blvd S, Marshall, TX 75672-9777 (Formerly Holiday Inn Express Marshall)
Region: United States > Texas > Marshall
Price Range: €59 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Marshall 2.5*
Number of rooms: 58
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Also Known As:
Marshall Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Marshall staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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 of 5 bubbles Diamante899, 26 Nov 2016 | Read review
“Two stories - no elevator”
 of 5 bubbles 263pattym, 7 Jul 2016 | Read review
“Any time we stay, we find that all of the rooms are good .”
 of 5 bubbles gmamafizzle, 24 May 2016 | Read review
“Set back enough from the highway to be quiet in most rooms.”
 of 5 bubbles Tweentrails, 27 Apr 2016 | Read review
“Rooms on South side are quiet even though very close to Hwy. 59.”
 of 5 bubbles josephj493, 25 Mar 2016 | Read review
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