We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My husband and I stayed at this Best Western for 1 night, after attending a party nearby. The minute the sliding doors open the smell of clean permeated. The lobby area was very clean. We were great by Lupe, who was very friendly, and helpful. She even offered us makeup remover since we had halloween makeup on. She gave us all the information about the place. We arrived at our room. The place also smelled clean, was nice and cool. The bed- OMG! Absolutely awesome, very, very comfortable. So were the pillows. Especially the pillows, if they're not right, it makes my night hell. The products were also great, nice smell and the lotion was nice and thick. They have free breakfast in the morning, but we didn't stay. We grabbed some orange juice, which I was impressed with it was nice and strong not watered down like in other hotels, my husband had the apple juice. We were absolutely pleased, we would surely stay there if needed again and would recommend this hotel. Everything was perfect.
Only problem i had was internet and wish price was a little cheaper but other then that room was clean and didnt have any problems while checking in or out but ifbu want a good spot to park better come back a little early
Response from BWPlusMansfield, General Manager at Best Western Plus Mansfield Inn & Suites
Responded 4 weeks ago
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, ZAN P.
the location was wonderful, walking distance to Walmart and Popeyes chicken right next door. The Best Western was clean and comfortable. We are looking forward to staying there again the next time we are back in Mansfield.
Excellent place, staff, amenities, easy access from the Hwy, several restaurants nearby and shopping convenience. The staff is very informative, friendly. the maintenance always stay on top of issues also keep up the maintenance on the indoor pool and surrounding area. Will definitely recommend this place to anyone.
Had a king suite. Good location, friendly staff. Good breakfast. Quiet room. Great night’s sleep. What more could you ask for. Would definitely stay here again. Happy to recommend this hotel to other guests!
Response from mcwain2018 | Reviewed this property |
We were please with the accommodation from this hotel last time we were there. Even the first time we stayed at this hotel The services, room and staff were great. I would like to rate this establishment very high, 5, being... More
We were please with the accommodation from this hotel last time we were there. Even the first time we stayed at this hotel The services, room and staff were great. I would like to rate this establishment very high, 5, being the highest.
We will be staying with them more often in the future.