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Clarion Hotel

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Clarion Hotel
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219 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Taylor, Texas
Reviewed 28 May 2015

This is one gargantuan, old-style hotel with an enormous atrium with gardens and a pool. The front desk staff was cordial and accommodated a required room change. The pool made our first room damp and smelling of chemicals, although ever so slightly. The new room was much better. The bar staff was right on with a great attitude and informed...

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Helpful?
Thank EduardoB2012
John S, Manager at Clarion Hotel, responded to this review

Thank you for reviewing our property, it is a jewel. The staff is great to work with and we do try to keep each other supported and happy. We look forward to seeing you again.

Reviewed 27 May 2015

We stayed at this hotel because it has free breakfast and indoor pool. We only stayed one night and let me tell you, it was well worth it. The price is right, breakfast was really good, front desk staff was really friendly. The rooms are a nice size. The hotel is a little older but very clean. We would recommend...

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Helpful?
Thank va1981
John S, Manager at Clarion Hotel, responded to this review

Thank you for reviewing your stay we certainly appreciate your business. As for cleanliness it is a large building to take care of but we have a great housekeeping staff.

Fredericksburg, Texas
Reviewed 20 May 2015

This is a very unique hotel. You can tell this place was 4 or 5 stars 20 years ago. It is a great set up. They have rooms that are accessible from either the inside lobby or outside where you can park in front of your room. They have a large breakfast area and a bar in the lobby area...

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1Thank Michael L
John S, Manager at Clarion Hotel, responded to this review

Thank you staying with us we look forward to your return.

Fair Oaks Ranch, Texas
Reviewed 11 May 2015

Since checking in was at 3pm, and we had to be at the Texas Tech graduation by 3:15 to avoid parking and seating issues, that didn't work out. But after dinner and a graduation ceremony that was way too long! We were happy to find our stay wonderful! Our breakfast there, on Mother's Day AWESOME!!!!!!!

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1Thank MTAltheide
John S, Manager at Clarion Hotel, responded to this review

I apologize for the delays at check in we experienced a computer server failure and this greatly impacted the speed of service. I am glad the rest of your stay was better.

Austin, TX
Reviewed 2 May 2015

Booked a room on Hotwire, so got a good rate, and the room itself was worth what we paid. However, when we checked in, the clerk told us all the Hotwire rooms were smoking rooms and that it would cost us an additional $20 to get a non-smoking room. Hotwire doesn't specify smoking/non-smoking status, but we have booked at least...

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3Thank EasyRiderTour
John S, Manager at Clarion Hotel, responded to this review

I apologize for the issues regarding the rooms booked on Hotwire, I do believe this issue has been resolved. Thank you for staying with us and commenting on your stay.

Fort Worth, Texas
Reviewed 28 April 2015

We were looking for an indoor pool--and this hotel is overpriced for what you get. The staff (especially at breakfast) was grouchy, and everything in the hotel is outdated, dimly lit, and musty. There are much better places to stay in Lubbock. Keep looking!

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1Thank BlueberryTriscuit
Fort Sumner, New Mexico, United States
Reviewed 14 April 2015

you can tell the age of this hotel when staying , there are little hints here and there of its age. Certain things are broken and don't work while other things seem newer. All the gym equipment is old. I stayed with my mother and my two younger siblings. The rules here are way too lax , when we arrived...

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Thank Bianca N
Oklahoma City, Oklahoma
Reviewed 25 March 2015

Book ahead as this is a convention center. Our room was large, on ground level, facing inward on a huge arboretum and fountain area. Our room was very clean as were all the other areas we observed. The night was very quiet and restful. The included free breakfast the next morning was excellent with omelets made to order. When I...

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1Thank DavidEllis1
Texas
Reviewed 17 March 2015

I have stayed here on 3 occasions. The hotel is showing its age and could use a lot of updates. It seemed relatively clean and the reception desk ladies were friendly and efficient. This hotel does have room-service however on two of my stays when I called to order breakfast they were anything but helpful. I don't know if they...

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Thank texanlady38
Reviewed 9 February 2015

There was black hair in the shower and bathroom floor and bugs on the walls and in the sheets. The room and hotel was extremely humid. Kids were playing in the pool, which is in the middle atrium of the hotel, at 8 am and were loud as could be. As if it could get any worse, we had a...

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1Thank Virginia1001

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Hotel

Address: 3201 S Loop 289, Lubbock, TX 79423-1320 (Formerly Holiday Inn Lubbock Park Plaza)
Region: United States > Texas > Lubbock
Price Range: €59 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
3 questions
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over a year ago
colorado
Katy, Texas
6 months ago

See all questions (3)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 150-164 all have parking available right next to your room.”
 of 5 bubbles davidcE1778FO, 18 Dec 2016 | Read review
“Inside room was nice for a view of the indoor pool and fountains.”
 of 5 bubbles FlyFishFreak, 27 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles tomdM5118YV, 29 Sep 2016 | Read review
“The inside rooms facing the pool and atrium have a large window to enjoy the view.”
 of 5 bubbles B5098HHpatricias, 7 Jun 2016 | Read review
“Ask for an interior room as they will open into the main pool area.”
 of 5 bubbles DGLG84, 30 May 2016 | Read review
5 of 5