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MCM Elegante Hotel & Suites

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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 13 September 2016

Overall this is a decent hotel. It was clean and staff was friendly. The main trouble with this hotel is that it is old and its showing its age. The hotel was clean and comfortable, but our rooms had a very distinct musty smell. The breakfast buffet was plentiful but most of the items that should be hot were cold,...

Thank Smartdagger
Reviewed 29 August 2016 via mobile

Let me say that the beds are extremely comfortable I didn't want to wake when the alarm sounded!!!!! Loved there was a separate living area that you could close off from the bedroom. There are also 2 tv's, bath and body works amenities and Starbucks coffee in your room and they also serve it in any form at the bar....

Thank Valerie M
Reviewed 23 August 2016

I have child that has pet allergies and asthma and it is very hard to find a hotel that does not allow pets. So the "no pets" and "no smoking" policies helped us to have an allergy free weekend. It could use some upgrades, however it was clean and the beds were comfortable. I will book this hotel over and...

Thank Monique W
Sweetwater, Texas
Reviewed 20 August 2016 via mobile

The staff here was extremely nice. As soon as we arrived a gentleman offered to take our luggage to our room which was great since we have small twins and two other children. Our older kids enjoyed the indoor pool. The hotel is kind of dated but I didn't mind.

Thank kram1984n
Reviewed 18 August 2016 via mobile

The hotel is old, dirty, smelly, with bathroom ceilings peeling off. Everything is very dirty. Breakfast buffet doesn't have much of a healthy option and the breakfast room is depressing. Don't stay here unless there has been a full renovation. Last the hotel owners make full display of their religious beliefs which may be ok for some customers but uncomfortable...

Thank Gabe G
Reviewed 17 August 2016 via mobile

The hotel is a little dated but otherwise a clean, comfortable room. The entire staff was very friendly and accommodating. They even let us borrow a wheel chair for a family member who severely injured their ankle while away from the hotel. Would stay again if I am ever in Lubbock again.

Thank Antonio T
Lubbock, Texas
Reviewed 13 August 2016

In July the Air conditioning at our home went out. My husband had just had surgery and was home all day. It was 96 degrees in the house! We spent two night in the hotel waiting on repair to be made. Hotel staf was wonderful and very accomadating. Room was very clean. Beds superb. We have actually purchased the same...

Thank Einnor55
Kingsburg, CA
Reviewed 12 August 2016

We stayed here for 3 nights. We (3 of us) chose this hotel because we wanted a suite with a king bed and a separate room with a pullout, which this facility has. The room was clean, but the furnishings were outdated and slightly worn. My only real complaint about the room itself was the shower. I am only 5'...

Thank BeanoC
Reviewed 9 August 2016

My husband and I spent 2 nights here visiting family and were very pleased with our stay! Our room, bathroom, and linens were perfectly clean and the bed was very comfortable. Staff was friendly and professional and we were greeted very warmly when we arrived and even received some tips on local restaurants. We enjoyed breakfast at the hotel each...

Thank DallasRoadWarrior14
Odessa, Texas
Reviewed 9 August 2016

had an excellent stay! All the staff was extremely friendly when checking in, the host in the breakfast area was very accommodating, Our room was refreshing and clean. The beds sell it all, woke up feeling very refreshed!

Thank cnorris2016

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more   less 

Additional Information about MCM Elegante Hotel & Suites

Address: 801 Ave. Q, Lubbock, TX 79401 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Region: United States > Texas > Lubbock
Price Range: €90 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel & Suites 3.5*
Number of rooms: 293
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Also Known As:
Holiday Inn Lubbock-Hotel And Towers
Lubbock Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Hotel & Suites staff and other travellers.
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Questions? Get answers from MCM Elegante Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms seemed to be good the hotel was not loud anywhere I walked”
 of 5 bubbles tyelley, 31 Oct 2016 | Read review
“I was located on the second floor all 3 times so I really can't say if anything changes.”
 of 5 bubbles lortizlilly, 14 Jul 2016 | Read review
“Stay at the Overton, the new Hyatt or the Courtyard by Marriott when in Lubbock”
 of 5 bubbles alexbQ1693SI, 8 Jun 2016 | Read review
“select a room with numbers below 10 like 309, 308, etc”
 of 5 bubbles familyinfo, 2 Jun 2016 | Read review
“Try the Overton”
 of 5 bubbles ITprofessional, 2 Feb 2016 | Read review
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